Customer reviews from sentrysafe.com
SentrySafe - 0.7 Cu. Ft. Fire- and Water-Resistant Large File with Tubular Key Lock - Charcoal Gray
Average customer rating
4.1
(340 Reviews)
Rating breakdown 340 reviews
5 Stars
183
4 Stars
92
3 Stars
15
2 Stars
14
1 Star
36
87%of customers recommend this product.
(
268 out of
309)
Customer Reviews for SentrySafe - 0.7 Cu. Ft. Fire- and Water-Resistant Large File with Tubular Key Lock - Charcoal Gray
Posted by: Rose08
from Freeport, IL
Verified Purchase:Yes
The safe had handles but it was very heavy to carry. The latch doesn't latch very well and takes multiple attempts to lock in place before securely locking. The handle appears weak and of poor quality and could be much better.
No, I would not recommend this to a friend.
Written by a customer while visiting sentrysafe.com
Posted by: jaymac
from FL
Verified Purchase:Yes
I tried smaller safes, but they were barely big enough to hold a full sheet of paper. I needed it to hold a binder full of paper, and this safe does!
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Posted by: Peggy12
Verified Purchase:Yes
Allows for vertical filing as well as horizontal. Level of water and fire protection is in line with other products.
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Posted by: TexasChris
from San Antonio, Texas
Verified Purchase:Yes
The safe is very nicely built. I do have a slight problem though. The lid seal was not installed properly and is mashed and mangled when it was shut in the lid at the factory.
There is phone number to call on a sticker inside the lid but that number is invalid. I found another number in an owners manual and that number is also invalid.
Finally got on the website and found a valid number but the offices were closed when I called. I used their online "contact us" for reporting issues but the email was returned to me as being an invalid address.
Sentry Safe has been around many years and I cannot believe they put invalid numbers inside the products they sell, in the owners manuals, and their email address on their website is invalid.
Get it together Sentry Safe. I would give 5 stars but with all the misinformation inside my safe, in the booklet and on your website, it doesn't warrant 5 stars.
I would recommend this to a friend!
Response from sentrysafe.comBy CS, July 30, 2021
We are sorry for the experience with your safe and thank you for your feedback. I will pass it along to our quality team. We would love the opportunity to make it better for you. If you could please call 1-800-828-1438 and we'll be happy to help.
Sentry Safe Customer Service
Sentry Safe Customer Service
Written by a customer while visiting sentrysafe.com
Posted by: Anonymous
from Lake Havasu City. AZ.
Verified Purchase:Yes
It is a substantial safe place to store your official documents. With the pandemic the availability of safety deposit boxes at local banks proved to be unavailable. Now my executors have access without inconvenience. My only negative remark is it's weight. For the elderly that drawback is outweighed by the positive.
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Posted by: Thumper
Verified Purchase:Yes
Could be larger inside? Replacing a safe with same size, but was larger inside.
I would recommend this to a friend!
Response from sentrysafe.comBy CS, August 25, 2021
We are sorry for the experience with your safe and it's size.. We would love the opportunity to make it better for you. If you could please call 1-800-828-1438 and we'll be happy to discuss some options for larger safe models. If email is better, please complete the contact us form at www.sentrysafe.com.
Sentry Safe Customer Service
Sentry Safe Customer Service
Written by a customer while visiting sentrysafe.com
Posted by: Mike McD
from Carmel, IN
Verified Purchase:Yes
I have peace of mind knowing that our wills and other important documents are protected. May I never find out how fireproof this safe is.
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Customer Rating
4
Easy, affordable, and appropriate for my home usag
on October 3, 2021
Posted by: Anonymous
from Conway
Verified Purchase:Yes
Can handle the amount of legal paperwork that has been acquired through the years.
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com