Customer reviews from kitchenaid.com
KitchenAid® - 2.2 Cu. Ft. Full-Size Microwave - Black
Average customer rating
4.1
(232 Reviews)
Rating breakdown 232 reviews
5 Stars
130
4 Stars
53
3 Stars
18
2 Stars
10
1 Star
21
83%of customers recommend this product.
(
181 out of
217)
Customer Reviews for KitchenAid® - 2.2 Cu. Ft. Full-Size Microwave - Black
Customer Rating
4
Great look
on November 30, 2014
Posted by: 1Bug
from Lubbock, TX, United States
Verified Purchase:No
We had them for 1 month and we just love them to deaf.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Replacement Units - 2 in less than three years
on October 5, 2016
Posted by: David
from Fort Worth, TX
Verified Purchase:Yes
We purchased the same exact unit as we previously had since we are selling our home in the next few months and wanted the kitchen appliances to match. Also, we found it difficult to find a unit that would fit properly within the cabinet space that was already configured for this unit. We are very displeased that the last unit we purchased, which was the same exact model that we just purchased, only lasted about 18 months before the heating element burned out and we were told no repair was possible. This replaced the same unit that was existing in the house when we purchased the home back in June of 2014. So, we are now on our third unit in less than three years. This does not say much for your quality control.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy September 30, 2017
Dear David:
Thank you for your review.
I would like to inquire further about your review. Please respond back to this email address NAR_Customer_Solutions@kitchenaid.com with your Reviewer ID# 87340879, name, phone number, street address, reviewer name, and your model & serial number.
Thank you for your review.
I would like to inquire further about your review. Please respond back to this email address NAR_Customer_Solutions@kitchenaid.com with your Reviewer ID# 87340879, name, phone number, street address, reviewer name, and your model & serial number.
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Disappointed in Microwave
on March 5, 2015
Posted by: Cindyc113
from Tennessee
Verified Purchase:No
I purchase this 3 months ago and the skin over the control panel has a tear in it. Unbelievable!!! Overpriced.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Posted by: Susan
from Minnesota
Verified Purchase:Yes
I have used my microwave for 6 months; it is used for occasional defrosting and reheating foods. This model is larger and more powerful than our previous microwave and I must admit I do like the larger size. The only down side and reason it didn't get 5 stars is that the push pad is not sensitive enough and often requires more than one push to activate.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: Eddie
from Tuscaloosa, Al.
Verified Purchase:Yes
We bought this microwave in November along with a gas stove and dishwasher all Kitchen Aid. Our newly remodeled kitchen was completed 2 weeks ago and the microwave just stopped working. We are waiting to hear from the service department about what they plan to do about the unit. We were told it would be 7-10 days before we would hear back. Not to pleased with that. We hope we will have a functioning unit soon.
Response from kitchenaid.comBy September 30, 2017
Dear Eddie:
Thank you for your review.
I would like to inquire further about your review. Please respond back to this email address NAR_Customer_Solutions@kitchenaid.com with your Reviewer ID 80121460, name, phone number, street address, reviewer name, and your model & serial number.
Thank you for your review.
I would like to inquire further about your review. Please respond back to this email address NAR_Customer_Solutions@kitchenaid.com with your Reviewer ID 80121460, name, phone number, street address, reviewer name, and your model & serial number.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Not yet three years old
on May 23, 2017
Posted by: Lisa
from Chicago
Verified Purchase:No
Disappointed that this microwave did not even last three years. One day it just died. It's a lot of money for a product that doesn't last long
Response from kitchenaid.comBy September 30, 2017
Dear Lisa.
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your Microwave. We would like to inquire further about your review with you. Please respond back to this email address NAR_Customer_Solutions@Kitchenaid.com with your name, user ID # 98857239 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your Microwave. We would like to inquire further about your review with you. Please respond back to this email address NAR_Customer_Solutions@Kitchenaid.com with your name, user ID # 98857239 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Written by a customer while visiting kitchenaid.com
Posted by: HomeBodies
from Willow Park, TX
Verified Purchase:Yes
We bought this because it is fully wrapped in SS and it will be sitting on the counter until we are able to fully remodel our kitchen. We replaced an over-the-stove microwave. We love the size and features, but are still learning how to use them all. The only "con" I have so far is that the door always sounds like you are slamming it, and if you try to close quietly then you may get a "door not closed" message. We've only had this microwave 2.5 months, but like it so far.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: TLo
from Thomasville, NC
Verified Purchase:Yes
Have had my new microwave for only a week but very pleased with features, function and appearance. Purchased to coordinate with my new Kitchenaid Wall Oven. Very pleased!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com