Customer reviews from kitchenaid.com
KitchenAid® - 2.2 Cu. Ft. Full-Size Microwave - Black
Average customer rating
4.1
(232 Reviews)
Rating breakdown 232 reviews
5 Stars
130
4 Stars
53
3 Stars
18
2 Stars
10
1 Star
21
83%of customers recommend this product.
(
181 out of
217)
Customer Reviews for KitchenAid® - 2.2 Cu. Ft. Full-Size Microwave - Black
Customer Rating
1
Touch pad hard to use
on September 19, 2017
Posted by: bendite
from bend oregon
This microwave was installed in a new home that we purchased. The touch pad takes an extreme amount of pressure to get them to work. My next step is contacting the appliance store where it was purchased.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy maytagbrand, maytagbrand, November 2, 2017
Bendite:Thank you for your review.We would like to inquire further about your review with you. Please respond back to this email address, NAR_Customer_Solutions@kitchenaid.com, with your name, Review ID Number (109060568), phone number, street address, zip code, model & serial number, and date of purchase on the appliance.We look forward to your reply.Sincerely,AmandaKitchenAid® Social Media Relations
Written by a customer while visiting kitchenaid.com
Customer Rating
1
sparking
on September 14, 2017
Posted by: Janet
from Eugene, OR
the microwave starting sparking and when we called an appliance repairman out to fix it he said he could fix it but kitchenaid doesn't sell the replacement parts that he needed. so now i have to go buy a new microwave. also, the repairman said that it was a problem with the microwave, not anything that i did wrong to cause the microwave to spark.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy maytagbrand, maytagbrand, November 2, 2017
Dear Janet: Thank you for contacting KitchenAid regarding your appliance. We would be happy to look into your concerns but we will need your model and serial number, your name, phone number, address, User ID (Janet), Review ID Number (108701321), and date of purchase emailed to NAR_CustomerSolutions@kitchenaid.com .Sincerely,KitchenAid® Social Media Relations
Written by a customer while visiting kitchenaid.com
Customer Rating
5
nice style and works great!
on November 5, 2017
Posted by: merrymom
from Pennsylvania, United States
[This review was collected as part of a promotion.] Purchased to go above a built in oven. Looks great with contractors trim.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Heats up faster than my other new one
on January 29, 2018
Posted by: Katespade58
from Dallas, Texas
Gender:Female
[This review was collected as part of a promotion.] I bought this among others during my kitchen remodel. Looks sleek and easy to wipe down.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Microwave cooks well but exterior quality lacking
on February 19, 2018
Posted by: Crawdad
from Augusta, GA
Gender:Male
[This review was collected as part of a promotion.] This microwave was installed new on November 14, 2017. It cooks well and has many cooking modes that are nice to have. Our only complaint is the quality of the exterior. The finish has already worn off the button you push to open the door and is very noticeable. Also the keypad buttons have to be pressed quite hard to respond so I'm afraid they may not last too long. We're seniors with no children at home so the microwave hasn't been used a lot.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great Features
on March 1, 2018
Posted by: HenHappy
from Texas
Gender:Female
[This review was collected as part of a promotion.] Love this microwave. Works great. Easy to use. Looks great in my remodeled kitchen. Love it!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great Features
on May 30, 2018
Posted by: pjmh
from Denver, NC
Gender:Female
[This review was collected as part of a promotion.] Wonderful Microwave. It easy to use and is very efficient
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Nice Until it wasn’t
on June 25, 2019
Posted by: Vane28
from Wylie TX
Gender:Female
[This review was collected as part of a promotion.] After about a year it started malfunctioning. When the door is closed and time is set it will not start. You have to open and close the door till it catches just right. Now the bottom to open the door doesn’t even work you basically have to pry the door open.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy tuckesr, Social Care, June 28, 2019
Hello Vane28, thank you for your review. We sincerely apologize for the concerns with your Microwave and would like to look further into this for you. Please feel free to reach out to us directly 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid/ or Twitter @KitchenAidCare. We look forward to speaking with you.
Written by a customer while visiting kitchenaid.com