Customer reviews from kitchenaid.com
KitchenAid® - 2.2 Cu. Ft. Full-Size Microwave - Black
Average customer rating
4.1
(232 Reviews)
Rating breakdown 232 reviews
5 Stars
130
4 Stars
53
3 Stars
18
2 Stars
10
1 Star
21
83%of customers recommend this product.
(
181 out of
217)
Customer Reviews for KitchenAid® - 2.2 Cu. Ft. Full-Size Microwave - Black
Posted by: Kenag
from Denham Springs LA
Verified Purchase:Yes
This is the third unit we have had, replaced when others failed. Would have switched to another brand but rest of appliances are Kitchen Aid
No, I would not recommend this to a friend.
Response from kitchenaid.comBy September 30, 2017
Hello Kenag:
Thank you for taking the time to write regarding your KitchenAid microwave. Feedback from our customers is an important source of information. We will forward these on for future consideration.
Thank you for taking the time to write regarding your KitchenAid microwave. Feedback from our customers is an important source of information. We will forward these on for future consideration.
Written by a customer while visiting kitchenaid.com
Posted by: Dottie
from Clinton, MS
Verified Purchase:Yes
I like the sleek lines and that it is not over large or bulky. It fits well in the cabinet and looks great with the trim kit.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: JCG
from Dallas Texas
Verified Purchase:Yes
I only had it for a month but I love it .
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: *
from Bemidji MN
Verified Purchase:Yes
Much hotter than old microwave so time is less than used to
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: PattiB
from Valley Forge, PA
Verified Purchase:Yes
We bought this microwave as part of a total kitchen remodel. It does the job beautifully. It is very quiet, even if you are standing next to it. The turntable and interior are easy to clean. It looks nice in the kitchen, and has a wide range of cooking shortcuts (like "reheat pizza") that are very useful. The repeat button gives you 30 seconds rather than one minute, as my old KitchenAid microwave did, but this one seems to heat much better than the old one. There is also a timer feature that you can use for other things, such as steeping tea, etc. My only complaint is that the buzzer that tells you your item is ready beeps an annoying 5 times, and if you are using the timer feature, you have to press the cancel button to get it to turn off. Other than that, a great purchase.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: Patti
from Pittsburgh
Verified Purchase:Yes
We bought this microwave when we remodeled our kitchen last month. It is extremely quiet when running, and offers many convenient features.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Dead on Arrival
on August 14, 2016
Posted by: B
from Round Rock, TX
Bought this unit over a GE Profile (My appliances are all Whirlpool Gold/Kitchen Aid) so I didn't want mismatched appliances. My Whirlpool Gold unit of 5 years died and I bough this unit. Plugged it in, didn't work (didn't cook any food). I cleared it out and reset it. It worked for 5 seconds and then stopped functioning. I'm waiting on a replacement, but don't have high-expectations for the replacement.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy September 30, 2017
Thank you for taking the time to write regarding your appliance. Feedback from our customers is an important source of information. We regret that you are not totally satisfied with your appliance. We manufacture several different models with various feature and accessory designs while trying to provide appliances that are versatile in meeting the needs of our customers and adhering to increasing governmental restrictions. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Would not recomment!
on July 19, 2017
Posted by: Jo
from Colleyville, TX
I have recently had two of these microwaves installed, the second because the mechanism to open the door didn't always work. I have to try 3 or 4 times to get the door to open. It was replaced with another one, and the door wouldn't open on the the new one. Also, the clock doesn't work. The microwave obviously has a design problem that needs to be fixed, All the other features were great though.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy September 30, 2017
Hello Jo:
Thank you for contacting KitchenAid regarding your Microwave concern. We are happy to look into your concerns but we will need your model and serial number, your address, your user ID (Jo), your Review ID Number (102880608), and date of purchase emailed to NAR_Customer_Solutions@KitchenAid.com
Thank you for contacting KitchenAid regarding your Microwave concern. We are happy to look into your concerns but we will need your model and serial number, your address, your user ID (Jo), your Review ID Number (102880608), and date of purchase emailed to NAR_Customer_Solutions@KitchenAid.com
Written by a customer while visiting kitchenaid.com