Customer reviews from Kitchen Aid
KitchenAid - KCM1402ER 14-Cup Coffeemaker - Empire Red
Average customer rating
4.1
(339 Reviews)
Rating breakdown 339 reviews
5 Stars
213
4 Stars
48
3 Stars
23
2 Stars
17
1 Star
38
82%of customers recommend this product.
(
271 out of
332)
Customer Reviews for KitchenAid - KCM1402ER 14-Cup Coffeemaker - Empire Red
Posted by: Big Rich
from Chicago
Verified Purchase:Yes
It's great ! The 14 cup is wonderful.
I would recommend this to a friend!
Response from Kitchen AidBy September 29, 2017
Thank you for contacting KitchenAid, Big Rich. We are happy to learn that you are satisfied with your product. If you ever have any questions about your KitchenAid small appliance, please contact KitchenAid at countertopcollectionusa@kitchenaid.com. Please include your name, phone number, physical address and the complete model and serial number of the appliance.
Written by a customer while visiting Kitchen Aid
Posted by: Speckles
from Debileighton@gmail
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased this coffee pot and loved it when it worked however it only works for a short time. There was always somethimg that stopped working. I had it replaced 3 times and when the hot plate gave out the last time I just gave up and bought a different coffee pot.
No, I would not recommend this to a friend.
Response from Kitchen AidBy September 26, 2017
Thank you for contacting KitchenAid Speckles. We apologize for any inconvenience this may have caused. We would like to assist you with your product. I will be reaching out to you through the information provided in the next two business days to help resolve this issue.
Written by a customer while visiting Kitchen Aid
Customer Rating
5
WQorks Great...of course it's a KitchenAid
on September 18, 2015
Posted by: Ron
from San Diego
Verified Purchase:Yes
[This review was collected as part of a promotion.] Works wells makes a good cup o'Joe and keeps it warm
I would recommend this to a friend!
Response from Kitchen AidBy September 26, 2017
Thank you for contacting KitchenAid, Ron. We are happy to learn that you are satisfied with your product. If you ever have any questions about your KitchenAid small appliance, please contact KitchenAid at countertopcollectionusa@kitchenaid.com. Please include your name, phone number, physical address and the complete model and serial number of the appliance.
Written by a customer while visiting Kitchen Aid
Posted by: Nvfyigfg
from Grand rapids mn
Verified Purchase:Yes
Hope this one lasts longer then the last one
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Simply the Best!
on October 7, 2016
Posted by: Coffee Man Bob
from Largo, Florida
[This review was collected as part of a promotion.] This Is my third unit and the best one so far. I really like KitchenAid Coffee Makers. The 14 Cup model suits my needs to the letter. When this one reaches the end of it's usefulness I will be getting another. I like how adjustable it is and the design of the new pot. For the money you can't get a better model.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
4
Filter Basket flips open
on November 16, 2016
Posted by: Coffee Guy
from Centerville IN
[This review was collected as part of a promotion.] I absolutely have loved my pot but the filter basket flips open in the last minute or so of brewing. I had this problem shortly after receiving as a gift but failed to report it as it would only happen occasionally. Now it happens all the time and I have had to TAPE the filter basket closed. I contacted customer service and they told me it was out of warranty. How disappointing but I suppose it's my own fault for not reporting it sooner. Otherwise this pot is terrific! Brews good coffee, 14 cups vs 12 cups is nice. I really like the "beep" feature that lets me know when the pot is shutting off.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Posted by: bridge
from peekskill ny 10566
Verified Purchase:Yes
[This review was collected as part of a promotion.] delicious piping hot coffee the last cup better than the first!!!delicious!!smoky hot creamynever ever bitter!!!!!
I would recommend this to a friend!
Response from Kitchen AidBy September 26, 2017
Thank you for contacting KitchenAid, bridge. We are happy to learn that you are satisfied with your product. If you ever have any questions about your KitchenAid small appliance, please contact KitchenAid at countertopcollectionusa@kitchenaid.com. Please include your name, phone number, physical address and the complete model and serial number of the appliance.
Written by a customer while visiting Kitchen Aid
Customer Rating
4
Problems
on March 12, 2018
Posted by: Kayke
from Independence, Kansas
Gender:Female
Door pops open frequently, baseplate had paint coming off after first week! Now takes forever to brew a pot of coffee. Is water filter replaceable or can I clean it some way? Bought display model so I did not get any instructions!
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid