Customer reviews from Kitchen Aid
KitchenAid - KCM1402ER 14-Cup Coffeemaker - Empire Red
Average customer rating
4.1
(339 Reviews)
Rating breakdown 339 reviews
5 Stars
213
4 Stars
48
3 Stars
23
2 Stars
17
1 Star
38
82%of customers recommend this product.
(
271 out of
332)
Customer Reviews for KitchenAid - KCM1402ER 14-Cup Coffeemaker - Empire Red
Customer Rating
4
Easy to use and great features.
on March 26, 2015
Posted by: tmdfrict
from Troy, MI, United States
Verified Purchase:No
This is the 2nd KitchenAid coffeemaker we have purchased for our small company.
The 1st coffeemaker was great and lasted a few years with a lot of use.
The 1st coffeemaker was great and lasted a few years with a lot of use.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
great everything I LOVE IT
on January 1, 2015
Posted by: peeps
from Ontario, Canada
Verified Purchase:No
I received this item as a gift and truly love it I love everything about it. tk you much
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
3
works
on December 25, 2014
Posted by: wtxgringo
from Denver City, TX, United States
Verified Purchase:No
Only real complaint is it's hard to tell what the water level is when pouring into the tank. Fill the carafe to 6 cups but is only 5 in the tank. Otherwise it works. Nice that the burner keeps the coffee hot til I'm done.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Love it
on February 28, 2015
Posted by: sharinlee
from Marble Falls, TX
Verified Purchase:No
I like having the water tank in the back so that it can be easily cleaned. It has always been a problem with coffee pots when you pour water into the unit and eventually mold plus grime cling to the interior. This product also perks a great cup of coffee and looks very streamlined.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
2
Older model was better quality and more reliable
on December 28, 2024
Posted by: RRec
from NJ
[This review was collected as part of a promotion.] I had an older model which we LOVED... thus the reason to replace with this one. Unfortunately the digital display goes on and off... making it impossible to program. Giving it 2 stars generously because it still brews when brews button is pushed.
No, I would not recommend this to a friend.
Response from Kitchen AidBy KA Review Team, December 31, 2024
Dear RRec,
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Coffee Maker. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 287255061 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Coffee Maker. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 287255061 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
5
great coffee pot
on April 2, 2015
Posted by: pgfixit
from Greensburg, PA, United States
Verified Purchase:No
we love the coffee pot from the first pot is has made i would even buy another one like this one in the years to follow if i would ever need another one again. one thing is it recomends a 12-14 cup filter size and we can't find them anywhere at all
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
PLEASE BRING BACK THE 14 CUP MODEL!!!!!
on November 29, 2024
Posted by: JamW
Love ..Love.. Love... I enjoyed the coffee from this 14 cup coffee maker for years, but sadly it came to the end of its days. I have been trying to buy a new one but sadly, I was told it is no longer available. PLEASE BRING BACK THE 14 CUP MODEL!!!!!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Better than the first!
on May 2, 2015
Posted by: wtm1
from Undisclosed
Verified Purchase:No
After 5 years of flawless service, my previous Kitchenaid Architect retired. I found that the newer and improved version looks nearly identical but has some subtle improvements. The swing out coffee filter basket is much nicer than the previous model and the LED display is much easier to read. I really like the removable water reservoir.
I would recommend this to a friend!
Response from Kitchen AidBy September 30, 2017
Thank you for contacting KitchenAid, wtm1. We are happy to learn that you are satisfied with your product. If you ever have any questions about your KitchenAid small appliance, please contact KitchenAid at countertopcollectionusa@kitchenaid.com. Please include your name, phone number, physical address and the complete model and serial number of the appliance.
Written by a customer while visiting Kitchen Aid