Customer reviews from Kitchen Aid
KitchenAid - KCM1402ER 14-Cup Coffeemaker - Empire Red
Average customer rating
4.1
(339 Reviews)
Rating breakdown 339 reviews
5 Stars
213
4 Stars
48
3 Stars
23
2 Stars
17
1 Star
38
82%of customers recommend this product.
(
271 out of
332)
Customer Reviews for KitchenAid - KCM1402ER 14-Cup Coffeemaker - Empire Red
Posted by: Beth
from Bucks County, Pennsylvania
Verified Purchase:Yes
We searched far and wide for a reasonably priced 14 cupper when our old one died. This was well worth the investment! BEST feature in my (sleepy / first thing in the morning / time to make the coffee) opinion, is the removable water tank. Fill it up at the sink, snap it in place on the coffee maker! No pouring into the tiny port of most other machines and spilling water all over the counter. I realize the machine also has a programmable / start it for me first thing in the morning feature...but I don't like to leave the grounds exposed to air - I prefer to set it up and brew it fresh. OH!! and ALSO...KA nailed it with a carafe' that doesn't drip when pouring! Some may say they are only MY problems, but...I think at one time or another, we've all been there. ;)
I would recommend this to a friend!
Response from Kitchen AidBy September 30, 2017
Thank you for contacting KitchenAid, Beth. We are happy to learn that you are satisfied with your product. If you ever have any questions about your KitchenAid small appliance, please contact KitchenAid at countertopcollectionusa@kitchenaid.com. Please include your name, phone number, physical address and the complete model and serial number of the appliance.
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Great options
on January 14, 2019
Posted by: Bigal@2020
from Bradenton, fl
Gender:Male
[This review was collected as part of a promotion.] Got this as a gift and would recommend it to everybody to purchase.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Coffee maker
on May 2, 2015
Posted by: Gans
from Idaho, United States
Verified Purchase:No
This is our 3rd or 4th kitchen aid coffee maker over the years we love it. We can make 14 cups when we have company or just a couple. It is easy to use and has great features.
I would recommend this to a friend!
Response from Kitchen AidBy September 30, 2017
Thank you for contacting KitchenAid, Gans. We are happy to learn that you are satisfied with your product. If you ever have any questions about your KitchenAid small appliance, please contact KitchenAid at countertopcollectionusa@kitchenaid.com. Please include your name, phone number, physical address and the complete model and serial number of the appliance.
Written by a customer while visiting Kitchen Aid
Customer Rating
4
Great Coffee Maker!
on April 15, 2015
Posted by: c0boy
from Colorado
Verified Purchase:No
I purchased this after our 6 month old "new" coffee maker would overflow. We tried everything to the point we limited the amount of coffee grinds, which ruins the coffee. After cleaning this one I didn't have great expectations, but after a full month we have not had one issue with it.
I would recommend this to a friend!
Response from Kitchen AidBy September 30, 2017
Thank you for contacting KitchenAid, c0boy. We are happy to learn that you are satisfied with your product. If you ever have any questions about your KitchenAid small appliance, please contact KitchenAid at countertopcollectionusa@kitchenaid.com. Please include your name, phone number, physical address and the complete model and serial number of the appliance.
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Excellent Coffee Maker
on March 16, 2015
Posted by: Gidgetgurl68
from Cleveland, TN, United States
Verified Purchase:No
I had a Gevalia coffee maker for 5 years & it had to be replaced. My son saw this coffee maker, so I decided to try the KA brand & I LOVE IT!! Love the reg/bold setting & how it keeps the coffee hot for up to 2 hours after it is brewed. I love my KA brand. This is the 1st KA appliance that I have owned but won't be my last!!
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
It Has Everything I Would Want On A Coffee Maker
on March 8, 2015
Posted by: J Bobek
from Cleveland, OH, United States
Verified Purchase:No
This Coffee Machine Is One Of The Best Coffee Makers Ever
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Fantastic coffee Maker
on March 17, 2015
Posted by: Tone L
from Bakersfield, CA, United States
Verified Purchase:No
This is the first kitchen aid coffee maker we have used at least 8 other brands this by far the BEST Thanks
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Disappointed
on January 26, 2015
Posted by: DanV
from Big Bend, WI, United States
Verified Purchase:No
purchased this unit about six months ago, and was initially impressed. the first unit developed an error message #2 which prevented the unit from keeping the carafe warm. customer service replaced the unit. unit #2 worked well but developed an issue where the swinging coffee basket would open up towards the end of the brew cycle and created a mess on my counter that seeped into drawers beneath also developed the dreaded error message #2. unit #3 is on the way- fingers crossed
PS our house is loaded with Kitchen Aid products hope they hold up!
No, I would not recommend this to a friend.
Written by a customer while visiting Kitchen Aid