Customer reviews from Kitchen Aid
KitchenAid - KCM1402ER 14-Cup Coffeemaker - Empire Red
Average customer rating
4.1
(339 Reviews)
Rating breakdown 339 reviews
5 Stars
213
4 Stars
48
3 Stars
23
2 Stars
17
1 Star
38
82%of customers recommend this product.
(
271 out of
332)
Customer Reviews for KitchenAid - KCM1402ER 14-Cup Coffeemaker - Empire Red
Posted by: The kitchen guy
from DeLand, Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this coffee maker because the Pro Series was no longer available. This one makes good coffee, but I preferred the Pro Series. I grind my custom blended, seasonal beans fresh every morning and am really in to good coffees.
I would recommend this to a friend!
Response from Kitchen AidBy September 26, 2017
Thank you for contacting KitchenAid, The kitchen guy. We are happy to learn that you are satisfied with your product. If you ever have any questions about your KitchenAid small appliance, please contact KitchenAid at countertopcollectionusa@kitchenaid.com. Please include your name, phone number, physical address and the complete model and serial number of the appliance.
Written by a customer while visiting Kitchen Aid
Posted by: John
from South bend, indiana
Verified Purchase:Yes
Works great haven't changes anything from last init
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Posted by: Coffee lover
from Mason city, iowa
Verified Purchase:Yes
Love this, best coffee maker I have owned
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Posted by: Otter Bee
from Watertown, ny
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very happy I chose this coffee maker, never buying a Cuisinart again!
I would recommend this to a friend!
Response from Kitchen AidBy September 26, 2017
Thank you for contacting KitchenAid, Otter Bee. We are happy to learn that you are satisfied with your product. If you ever have any questions about your KitchenAid small appliance, please contact KitchenAid at countertopcollectionusa@kitchenaid.com. Please include your name, phone number, physical address and the complete model and serial number of the appliance.
Written by a customer while visiting Kitchen Aid
Customer Rating
3
Makes a great cup of coffee!
on November 23, 2015
Posted by: Cindy Kerr
from Shawnee, KS
Verified Purchase:No
[This review was collected as part of a promotion.] I do love this coffee maker, makes coffee just the way I like it, however, it leaks. I get a puddle of water behind the coffee maker every time I brew and I only make 6 cups at a time. Water also drips from the basket, as it brews. I don't know if anyone else is experiencing this problem or if I got a lemon??? Love the coffee, hate the leaking!!
I would recommend this to a friend!
Response from Kitchen AidBy September 26, 2017
Thank you for contacting KitchenAid, Cindy Kerr. We apologize for any inconvenience this may have caused. We would like to assist you with your product. I will be reaching out to you through the information provided in the next two business days to help resolve this issue.
Written by a customer while visiting Kitchen Aid
Posted by: Coffeeman
from Portland, OR
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had an earlier model of this product for the last 14 years and it has serve me well. It's just getting tired.
Response from Kitchen AidBy September 26, 2017
Thank you for contacting KitchenAid, Coffeeman. We are happy to learn that you are satisfied with your product. If you ever have any questions about your KitchenAid small appliance, please contact KitchenAid at countertopcollectionusa@kitchenaid.com. Please include your name, phone number, physical address and the complete model and serial number of the appliance.
Written by a customer while visiting Kitchen Aid
Posted by: G.
from Palm Springs, ca
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this coffee maker and the display quit working, very sad, need a replacement please
No, I would not recommend this to a friend.
Response from Kitchen AidBy September 26, 2017
Thank you for contacting KitchenAid, G. We apologize for any inconvenience this may have caused. We would like to assist you with your product. I will be reaching out to you through the information provided in the next two business days to help resolve this issue.
Written by a customer while visiting Kitchen Aid
Posted by: GaryHollywood
from Los Angeles
Verified Purchase:Yes
[This review was collected as part of a promotion.] The clock on the coffee maker displays only part of the time. This is the 3rd unit in a year and a half. Would not buy again.
No, I would not recommend this to a friend.
Response from Kitchen AidBy September 26, 2017
Dear GaryHollywood, Thank you for providing feedback about your Coffee Maker. We would like to discuss your review further with you. Please email me at Kitchenaid_receipts_usa@kitchenaid.com with your user ID (), your review number (), your address, phone number, and model with serial number. Thank you in advance and we look forward to speaking to you. Carol -The Review Team
Written by a customer while visiting Kitchen Aid