Customer reviews from Kitchen Aid
KitchenAid - KCM1402ER 14-Cup Coffeemaker - Empire Red
Average customer rating
4.1
(339 Reviews)
Rating breakdown 339 reviews
5 Stars
213
4 Stars
48
3 Stars
23
2 Stars
17
1 Star
38
82%of customers recommend this product.
(
271 out of
332)
Customer Reviews for KitchenAid - KCM1402ER 14-Cup Coffeemaker - Empire Red
Posted by: zeldalovescoffee
from Monroe, WA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Our 12-cup Kitchen Aid coffee maker died and, desperate for my caffeine, I went to Fred Meyer and this was the only Kitchen Aid they had. It was a little more than I wanted to spend but, after a few weeks, I do not regret it. I love the 14 cup capacity and the over-all configuration - very simple to use and keep clean. It makes good coffee and I love the warm temperature options. Yay!
I would recommend this to a friend!
Response from Kitchen AidBy September 26, 2017
Thank you for contacting KitchenAid, zeldalovescoffee. We are happy to learn that you are satisfied with your product. If you ever have any questions about your KitchenAid small appliance, please contact KitchenAid at countertopcollectionusa@kitchenaid.com < mailto:countertopcollectionusa@kitchenaid.com>. Please include your name, phone number, physical address and the complete model and serial number of the appliance.
Written by a customer while visiting Kitchen Aid
Customer Rating
5
We really love this product. It has great features.
on May 20, 2016
Posted by: Patsy
from Grand Rapids, MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have had this for one month and am so glad we purchased it.
I would recommend this to a friend!
Response from Kitchen AidBy September 26, 2017
Thank you for contacting KitchenAid, Patsy. We are happy to learn that you are satisfied with your product. If you ever have any questions about your KitchenAid small appliance, please contact KitchenAid at countertopcollectionusa@kitchenaid.com. Please include your name, phone number, physical address and the complete model and serial number of the appliance.
Written by a customer while visiting Kitchen Aid
Posted by: kristadoo
from Meredith, NH
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love this coffee maker, it is much faster than what I was using. IT makes great tasting coffee and keeps it hot for 2 hours
I would recommend this to a friend!
Response from Kitchen AidBy September 26, 2017
Thank you for contacting KitchenAid, kristadoo. We are happy to learn that you are satisfied with your product. If you ever have any questions about your KitchenAid small appliance, please contact KitchenAid at countertopcollectionusa@kitchenaid.com. Please include your name, phone number, physical address and the complete model and serial number of the appliance.
Written by a customer while visiting Kitchen Aid
Posted by: Bioguy
from Denver,CO 80223
Verified Purchase:Yes
This coffe pot and the Njn
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Posted by: PD the Cook & Dishwasher
from Shawneetown,Il.
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this a month ago to replace the one I had for about 3 years which was the same kind. I would not have any other but the Kitchenaid 14 cup!!
I would recommend this to a friend!
Response from Kitchen AidBy September 26, 2017
Thank you for contacting KitchenAid, PD the Cook & Dishwasher. We are happy to learn that you are satisfied with your product. If you ever have any questions about your KitchenAid small appliance, please contact KitchenAid at countertopcollectionusa@kitchenaid.com. Please include your name, phone number, physical address and the complete model and serial number of the appliance.
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Coffee maker
on January 15, 2016
Posted by: Grandma
from South Bend, In.
Verified Purchase:No
[This review was collected as part of a promotion.] We purchase this a month ago,and I would not recommend this product basket keeps opening when you try to make a pot of coffee,then shuts off half way done.
No, I would not recommend this to a friend.
Response from Kitchen AidBy September 26, 2017
Thank you for contacting KitchenAid, Grandma. We apologize for any inconvenience this may have caused. We would like to assist you with your product. I will be reaching out to you through the information provided in the next two business days to help resolve this issue.
Written by a customer while visiting Kitchen Aid
Posted by: Buck
from Eagle, ID
Verified Purchase:Yes
[This review was collected as part of a promotion.] Had this unit for a couple of weeks and it's a great looking coffee maker. I like the separate water reservoir so I don't have to pour from the pot. The programming is a little tedious and it doesn't keep all of what you program. I only make a half a pot every morning and would like to have it programmed to do this but I have to change it every time to keep the 4 cup setting. Other than that it's great. Also for the BOLD setting it should brew a little slower for richer flavor. My last maker did and it was worth the wait.
I would recommend this to a friend!
Response from Kitchen AidBy September 26, 2017
Thank you for contacting KitchenAid, Buck. We are happy to learn that you are satisfied with your product. If
you ever have any questions about your KitchenAid small appliance, please contact KitchenAid at
countertopcollectionusa@kitchenaid.com. Please include your name, phone number, physical address
and the complete model and serial number of the appliance.
you ever have any questions about your KitchenAid small appliance, please contact KitchenAid at
countertopcollectionusa@kitchenaid.com. Please include your name, phone number, physical address
and the complete model and serial number of the appliance.
Written by a customer while visiting Kitchen Aid
Customer Rating
2
Second one stop working also
on February 20, 2016
Posted by: John the coffee drinker
from Loveland, CO
Verified Purchase:No
[This review was collected as part of a promotion.] The first one stopped working and a second one was sent out. Now the second one has just stopped working just after the warranty period. The display acted wacko a few times in the past but when I unplugged it and replugged it, then the display worked right. But now the display is fine, it just doesn't heat up. I don't want to spend alot of money to fix it. I don't think I'll buy this brand again.
No, I would not recommend this to a friend.
Response from Kitchen AidBy September 26, 2017
Dear John the coffee drinker, Thank you for providing feedback about your Coffee Maker. We would like to discuss your review further with you. Please email me at Kitchenaid_receipts_usa@kitchenaid.com with your user ID (), your review number (), your address, phone number, and model with serial number. Thank you in advance and we look forward to speaking to you. Carol -The Review Team
Written by a customer while visiting Kitchen Aid