Customer reviews from Kitchen Aid
KitchenAid - KCM1402ER 14-Cup Coffeemaker - Empire Red
Average customer rating
4.1
(339 Reviews)
Rating breakdown 339 reviews
5 Stars
213
4 Stars
48
3 Stars
23
2 Stars
17
1 Star
38
82%of customers recommend this product.
(
271 out of
332)
Customer Reviews for KitchenAid - KCM1402ER 14-Cup Coffeemaker - Empire Red
Posted by: Shirley
from Kansas City, MO.
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love my new coffee maker. It's easy to set up and great results.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Posted by: Siborg
from Tulsa, OK
Verified Purchase:Yes
[This review was collected as part of a promotion.] Over the past 3 years our kitchen has featured several 'major' brand coffee makers, each would operate 'as advertised' for a short period of time and then fail in some major way. I told my wife I was going to go buy an old percolator since I have NEVER had an issue with the old technology. She said wait, she had another idea. She ordered the KitchenAid 14 Cup Glass Carafe Coffee Maker. Modern technology and Great Coffee! HOLY COW! This unit actually DOES work AS ADVERTISED and the coffee is fabulous! We are now looking for the next kitchen appliance that will be replaced with a KitchenAid! We're sold!!
I would recommend this to a friend!
Response from Kitchen AidBy September 26, 2017
Thank you for contacting KitchenAid, Siborg. We are happy to learn that you are satisfied with your product. If you ever have any questions about your KitchenAid small appliance, please contact KitchenAid at countertopcollectionusa@kitchenaid.com. Please include your name, phone number, physical address and the complete model and serial number of the appliance.
Written by a customer while visiting Kitchen Aid
Posted by: Chevy sr
from Three Rivers mi
Verified Purchase:Yes
[This review was collected as part of a promotion.] Water tank started leaking and kitchen air mailed me a replacement
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Posted by: Debbie
from Flower Mound TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love the design and style of the coffee maker but the menu options are confusing to us. It's taking some getting used to. It is completely different from our old Cuisinart.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Posted by: Na
from Gulf breeze fl
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this product and I love it would recommend it to anyone
I would recommend this to a friend!
Response from Kitchen AidBy September 26, 2017
Thank you for contacting KitchenAid, Na. We are happy to learn that you are satisfied with your product. If you ever have any questions about your KitchenAid small appliance, please contact KitchenAid at countertopcollectionusa@kitchenaid.com. Please include your name, phone number, physical address and the complete model and serial number of the appliance.
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Giving up on this product
on December 9, 2016
Posted by: KC
from Georgia
[This review was collected as part of a promotion.] Have had this coffee maker for several years. In the beginning, it was great. The last 6-12 months hasn't been so great. The brew basket flings open spewing hot water, grounds everywhere, while still brewing or right after brewing. This makes a mess everywhere and lots of grounds in the coffee. This morning was the last 'straw' will be looking for a new coffee maker today. Very disappointed.
No, I would not recommend this to a friend.
Response from Kitchen AidBy September 26, 2017
Dear KC, Thank you for providing feedback about your Coffee Maker. I am sorry to learn of your concern. Please email kitchenaid_receipts_usa@kitchenaid.com with the username used to submit your review and your model number. We look forward to hearing from you. Carol S. – The Review Team
Written by a customer while visiting Kitchen Aid
Posted by: Country girl
from Greensburg, Indiana
Verified Purchase:Yes
[This review was collected as part of a promotion.] I really enjoy this coffeemaker. It is so easy to clean. It is nice that you can make 14 cups. It is a little nosier than I thought it would be. I definitely would by this again. I love the red color. It makes my kitchen pop.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Posted by: Lojika
from Pa.
Verified Purchase:Yes
[This review was collected as part of a promotion.] My husband and I love this coffee pot. We bought the red one Works great and stays warm. The only thing Im not crazy about is that you have to reset it daily for auto on.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid