Customer reviews from Kitchen Aid
KitchenAid - KCM1402ER 14-Cup Coffeemaker - Empire Red
Average customer rating
4.1
(339 Reviews)
Rating breakdown 339 reviews
5 Stars
213
4 Stars
48
3 Stars
23
2 Stars
17
1 Star
38
82%of customers recommend this product.
(
271 out of
332)
Customer Reviews for KitchenAid - KCM1402ER 14-Cup Coffeemaker - Empire Red
Customer Rating
3
very good coffee maker
on November 26, 2017
Posted by: ricloh
from Minnesota, United States
Gender:Male
[This review was collected as part of a promotion.] have been using this coffeemaker for about a month now and i am very happy with it except you have hit set to set time evertime you want to brew. I don't like to let it stay plugged in. this is annoying.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Repeat Purchase
on February 27, 2018
Posted by: joann2
from Minneapolis, MN
Gender:Female
[This review was collected as part of a promotion.] This is my second purchase of this item. I purchased the previous one when they first came on the market several years ago. After at least daily use, it was developing problems. I found nothing else on the market that seemed as good
as this product, so decided to purchase again. Happy I did!
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Love that it matches my new SS appliances!
on October 5, 2017
Posted by: Lemon lady
from Stanfield,Ore
Gender:Female
[This review was collected as part of a promotion.] I just purchased my coffee maker a week ago and love the slimline looks! And it makes wonderful cup of coffee!
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Kitchen Aid 14 cup
on October 5, 2017
Posted by: c_anjel
from NC, United States
Gender:Female
[This review was collected as part of a promotion.] Bought this 3 weeks ago so happy I did!! Love love love the removable water tank!! No more spilling water trying to pour it in the tank!! Keeps coffee hot with the large surface plate and love the 14 cup capacity so I don't have to make a second pot after the hubby drinks what he wants! Easy to set the auto on features and the silver finish matches all my appliances.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
2
Thinking it might be defective!
on January 30, 2023
Posted by: Questioning purchase
from Kansas
[This review was collected as part of a promotion.] I bought it 2 weeks ago, makes great coffee! The display is only half lit and I have error lights when coffee is made. And wish it was hotter coffee!
No, I would not recommend this to a friend.
Response from Kitchen AidBy saurbcl, KASA, January 31, 2023
Dear Questioning purchase,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid 14 Cup Coffee Maker. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 266109394 used for review, phone number, street address, zip code, model & serial number on the appliance and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid 14 Cup Coffee Maker. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 266109394 used for review, phone number, street address, zip code, model & serial number on the appliance and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
3
Favorite coffee maker but ....
on March 27, 2019
Posted by: Janushka49
from North Carolina
Gender:Female
I have owned four of these and unfortunately after much use, the water tank starts leaking when being filled. . When I fill tank, the water just pours out of the hole at the bottom. I tried using my finger to cover the hole while I carry it to the machine but water is everywhere! So I buy another pot and eventually this starts again. Wish I could buy a replacement water tank instead of needing a whole new coffee maker. I have always cleaned the pot when indicated and don't understand why the same problem happens on each one I've owned. Guess it's time to find another brand. My favorite part of this was always the water tank but that doesn't work
No, I would not recommend this to a friend.
Response from Kitchen AidBy CROSSAE, KASA, March 27, 2019
Dear Janushka49,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid 14 Cup Coffee Maker. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID #216930807 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid 14 Cup Coffee Maker. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID #216930807 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Great Product!
on January 29, 2018
Posted by: VH 2
from Loudonville Ohio
Gender:Male
[This review was collected as part of a promotion.] Easy to use. Brews fast. Love the 14 cup option. Important feature for a COFFEE LOVER!
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Love it!
on March 30, 2018
Posted by: Kacey07
from Washington
Gender:Female
[This review was collected as part of a promotion.] I love this coffee pot. My only regret is that I didn't get it sooner! It does exactly what it says it does and delivery of the product was on time.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid