Customer reviews from Kitchen Aid
KitchenAid - KCM1402ER 14-Cup Coffeemaker - Empire Red
Average customer rating
4.1
(339 Reviews)
Rating breakdown 339 reviews
5 Stars
213
4 Stars
48
3 Stars
23
2 Stars
17
1 Star
38
82%of customers recommend this product.
(
271 out of
332)
Customer Reviews for KitchenAid - KCM1402ER 14-Cup Coffeemaker - Empire Red
Posted by: Viv
from Niota TN
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love this coffeemaker other than the flimsy cover for the water container. It is permenantly attached but broke off the second time we made coffee. It is not inttended to be set underneath a kitchen cabinet and very awkward pouring the water in.
No, I would not recommend this to a friend.
Response from Kitchen AidBy September 26, 2017
Dear Viv, Thank you for providing feedback about your Coffee Maker. We would like to discuss your review further with you. Please email me at Kitchenaid_receipts_usa@kitchenaid.com with your user ID (), your review number (), your address, phone number, and model with serial number. Thank you in advance and we look forward to speaking to you. Carol -The Review Team
Written by a customer while visiting Kitchen Aid
Posted by: Dlgedd
from Farmington MO
Verified Purchase:Yes
Makes good coffee and pretty easy to program.
I would recommend this to a friend!
Response from Kitchen AidBy September 29, 2017
Thank you for contacting KitchenAid, Dlgedd. We are happy to learn that you are satisfied with your product. If you ever have any questions about your KitchenAid small appliance, please contact KitchenAid at countertopcollectionusa@kitchenaid.com. Please include your name, phone number, physical address and the complete model and serial number of the appliance.
Written by a customer while visiting Kitchen Aid
Posted by: Bean
from North Dakota
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this a couple of months ago and absolutely love it. I love the color, size, brew strength selector and the setting where you can select how long you would like to keep your coffee hot. I have chocolate colored granite counter tops and this coffee pot looks very nice on it.
I would recommend this to a friend!
Response from Kitchen AidBy September 26, 2017
Thank you for contacting KitchenAid, Bean. We are happy to learn that you are satisfied with your product. If you ever have any questions about your KitchenAid small appliance, please contact KitchenAid at countertopcollectionusa@kitchenaid.com. Please include your name, phone number, physical address and the complete model and serial number of the appliance.
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Worth Waking up For
on March 16, 2018
Posted by: Satch
from South Florida
Gender:Male
[This review was collected as part of a promotion.] This coffee maker replaced a good one that we used for years. This new one looked like it would be more convenient, more efficient and, according to my wife, more attractive in the kitchen. Yes to all of the above! The removable filter basket and reservoir are are especially helpful and most convenient to an half awake husband, now retired, setting up this part of breakfast.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
3
Pot won't brew...
on March 18, 2016
Posted by: Laura
from Texas
Verified Purchase:No
[This review was collected as part of a promotion.] I bought this in 2013 and it just stopped working yesterday for no apparent reason. Brew light comes on but then nothing else happens. Very disappointed after having enjoyed it this long. Paid his much because of all the features. Guess it goes in the trash at this point. Have to think about whether or not I want to spend the money again. I'm now the only coffee drinker in the house.
I would recommend this to a friend!
Response from Kitchen AidBy September 26, 2017
Dear Laura, Thank you for providing feedback about your Coffee Maker. We would like to discuss your review further with you. Please email me at Kitchenaid_receipts_usa@kitchenaid.com with your user ID (), your review number (), your address, phone number, and model with serial number. Thank you in advance and we look forward to speaking to you. Carol -The Review Team
Written by a customer while visiting Kitchen Aid
Posted by: coffee lover
from Kearney NE
Verified Purchase:Yes
[This review was collected as part of a promotion.] We really like the Kitchen Aid 14 Cup Coffee Maker. Having the extra 2 cups (beyond a normal 12 cup)is great because we can often get by with just one pot of coffee for a day, and don't have to make an extra pot. The coffee maker has worked very well for us. We like being able to add the water directly into resevoir much more than into the carafe and then pouring it into the reservoir. The clean function is easy and works very well. The design has been well thought out, and we love it.
I would recommend this to a friend!
Response from Kitchen AidBy September 26, 2017
Thank you for contacting KitchenAid, coffee lover. We are happy to learn that you are satisfied with your product. If you ever have any questions about your KitchenAid small appliance, please contact KitchenAid at countertopcollectionusa@kitchenaid.com. Please include your name, phone number, physical address and the complete model and serial number of the appliance.
Written by a customer while visiting Kitchen Aid
Posted by: Kippy
from Chesapeake, VA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I LOVE this Coffee Maker. I'd bought a different brand about a year ago with a Metal Carafe and there was NO WARMER and the Coffee was NOT HOT. I had to boil water on the stove to get a good HOT Cup of Coffee. BUT, NO MORE!! This one is GREAT and of course having a larger pot is AWESOME!! Totally one of the BEST PURCHASES I've ever made!
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Posted by: Araceli
from Holland Mi
Verified Purchase:Yes
I am very happy whith this product
I would recommend this to a friend!
Response from Kitchen AidBy September 29, 2017
Thank you for contacting KitchenAid, Araceli. We are happy to learn that you are satisfied with your product. If you ever have any questions about your KitchenAid small appliance, please contact KitchenAid at countertopcollectionusa@kitchenaid.com. Please include your name, phone number, physical address and the complete model and serial number of the appliance.
Written by a customer while visiting Kitchen Aid