Customer reviews from philips.com
Philips - Smart Wi-Fi Built-In Blu-ray Player
Average customer rating
1.8
(53 Reviews)
Rating breakdown 53 reviews
5 Stars
4
4 Stars
5
3 Stars
3
2 Stars
8
1 Star
33
16%of customers recommend this product.
(
8 out of
50)
Customer Reviews for Philips - Smart Wi-Fi Built-In Blu-ray Player
Customer Rating
1
This product is junk!
on November 30, 2014
Posted by: shulen
Gender:Female
I haven't had this for one year yet and for the past 6 or so months, it has gotten worse! The buttons on the player itself are cheap and don't work well. The remote is just as bad. The Netflix freezes after the first movie watched. Then just when I couldn't get more upset about this, it won't turn off! I have to unplug it to turn it off! I will never buy a Philips again!
Cons: everything!
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
1
Don't even think about buying this piece of junk!
on February 3, 2015
Posted by: dissapointedin2105
Gender:Female
Barely works 1/8 of the time. Lags when you push buttons to operate on both unit and remote, lags while playing media or on wifi, random loss of audio, unit will not power off and has to be unplugged. The absolute worst electronic device I have ever experienced and I mean out of every single electronic device ever!
Pros: not one single thing!
Cons: everything about it is bad!
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
1
Terrible product - JUNK
on November 7, 2014
Posted by: funcars
Gender:Male
The buttons on the main unit are cheap and unreliable. Cannot even get the DVD door to open! I've had more trouble in just the basic operation of this DVD then any other that I've had. I would never recommend this unit to anyone. We have had it for less then a year and will be following up with the supplier.
Pros: none
Cons: many
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
2
Netflix will not work
on October 9, 2015
Posted by: Chicken1002
Bought this product very recently. Have been using it for about 3-4 months. Netflix has always been slow, constantly updating, which interrupts the shows that you are currently watching. Now, Netflix will not work at all, and there is no software update to help solve the problem. Do not waste your money on this product.
Pros: compact in size
Cons: netflix will not work, software update not included for this model
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
4
Good Picture Quality vs Cost
on January 19, 2015
Posted by: Jorcomps
Gender:Male
The unit is a little slow starting up but it performs as expected and the picture/sound quality is good.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
The Fidelio blu-ray/dvd player
on March 21, 2015
Posted by: Augustine
Gender:Male
This is absolutely the worse player ever!
It is not reliable. Within the 1st year, it has broken down 3 times.
The follow-up service on getting this fixed is just as horrible.
Definitely a lemon! It is not even worth a 1 star rating!
I'm off this brand for good!
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
1
Do not buy!
on November 1, 2014
Posted by: Bobbweave
Gender:Male
This device is not easy to use so I have only turned it on about 15 times in the past year. The remote no longer works so it is now trash!
Spend a little more and get something else. I will never buy Philips again.
Spend a little more and get something else. I will never buy Philips again.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
2
Looks good, freezes often
on December 3, 2013
Posted by: Slip
Gender:Male
The Blu-Ray player is nice, and has good features, but I've had the player a week, and it freezes often, mostly while using Netflix. To date, I haven't had any problems while in the middle of watching discs (blu-ray or DVD), but I have had trouble a couple of times while starting Blu-ray discs.
Maybe a future firmware update could fix this?
Pros: good picture
Cons: freezes
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com