Customer reviews from philips.com
Philips - Smart Wi-Fi Built-In Blu-ray Player
Average customer rating
1.8
(53 Reviews)
Rating breakdown 53 reviews
5 Stars
4
4 Stars
5
3 Stars
3
2 Stars
8
1 Star
33
16%of customers recommend this product.
(
8 out of
50)
Customer Reviews for Philips - Smart Wi-Fi Built-In Blu-ray Player
Customer Rating
2
Very slow.
on May 26, 2014
Posted by: Salspal1
I thought I had found the perfect blue ray for my darling girlfriend. I have been bamboozled. This model does work but it is slower than molasses in January. I even sprouted a grey hair while waiting for it to load. My interwebs are definitely fast enough. This model cant keep up. It saddens my heart to have to right a bad review but this piece drives me nuts!
Sincerely,
Rev. R Dave Fox
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
4
If you have trouble connecting to the network try this...
on December 27, 2014
Posted by: BKellyS
I was having trouble connecting to Netflix, YouTube, etc even though it said I was connected to the network. Turns out my "guest" wireless connection was not strong enough or something, even though, again, it said "connected". I had also tried to connect to my "main" wireless (Linksys) connection but could not because my wireless password had zeroes in it, and I had trouble getting the zeroes to display while entering the password. Turns out the remote control keypad "0" key has to be hit twice to select/enter the number zero (and only once for space i.e. "_") even though it lists space then zero on the remote button, if that makes sense. Once I got the password entered correctly for my main wireless connection (instead of the Guest wireless connection), it worked fine.
Written by a customer while visiting philips.com
Customer Rating
1
Cheap Junk. Lasted 4 Months.
on April 10, 2014
Posted by: cwhipdog
Gender:Male
Wifi to Netflix was weak from the beginning (even though my Panasonic BluRay worked fine). Major delay between turning it on, and waiting for the tray to open after pushing eject. Just bought the new Hobbit movie, and now the player is keeping it hostage. Tried unplugging it several times. Buttons don't work. Controller doesn't work. Piece of junk - very frustrated and disappointed.
Pros: doesn't require batteries
Cons: poor wifi, poor buttons, bad remote, short lifespan
No, I would not recommend this to a friend.
Response from philips.comBy VK, Philips Webcare, April 16, 2014
Hello, we’re extremely sorry to know about your recent experience with our Philips Blu-ray Disc/DVD player. We’d request you to contact our Consumer Care Team by visiting this link; http://philips.to/19esV9w , Our Consumer Care Team will be happy to assist you. Thanks.
Written by a customer while visiting philips.com
Customer Rating
1
Worked for about 6 months
on August 8, 2014
Posted by: TomWillson47
Gender:Male
In the beginning it worked very well.. We had no ploblems playing DVDs and blue-ray. Even streaming net flicks was not a problem. Soon though we started having problems with the remote and it was difficult to open to insert a disc. When we upgraded the tv, it stopped working all together. No signal and the door will not open. It looks like poor design to me.
Cons: poor construction
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
5
Philips BDP2105
on April 5, 2014
Posted by: Elspin
Gender:Male
A great unit with some extras. I don't use it every day but when I'm in the mood to watch a good movie, whether using a DVD or via VUDU which is one of the special features of this unit. It's always a good experience. The clearity of the picture and the sound quality, (just through my TV), is astonishing. I'd like to get a surround sound system and connect to it to see how much better the sound quality would be.
Thanks Philips, I've been using some of your equipment since I was a child, and it's never been disappointing!
Pros: many extras like vudu youtube wifi., doesn't always connect the wifi as fast
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
1
WIFI ISSUE
on March 28, 2014
Posted by: WARLOCK198552
Gender:Male
I BOUGH THIS DVD PLAYER FOR FOR THE 1ST 2 DAYS IT WORK FIN BUT WHEN I TRIED TO WATCH NETFLIX IT WOULD SKIP , FREEZE AND NOT GIVE MY DVD DISC BACK OR SHUT OFF OR WAS TO SLOW THEN THE SYSTEM WOULD SHUT DOWN AND COME BACK ON THEN AT TIMES IT WOULD SHUT DOWN NOT COME BACK ON. READING MOVIES ON DISC OR FLASH DRIVES WORK GREAT NO ISSUES GREAT PICTURE IS STABLE. THIS WAS MY 1ST ONLINE DVD PLAYER SO I HOPE THE NEW UPDATES WILL SLOVE THE ISSUE.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
1
Awful Performance
on September 22, 2013
Posted by: Dan81
Gender:Male
This Blu-Ray player freezes constantly. Youtube and Netflix videos are near unwatchable due to the locking up of the device. The only fix is to unplug and reload the device. Blu-Rays and DVDs also have issues while playing as the audio does not always sync with the visuals. Pausing the discs will reset the sound, but it happens every few minutes. Overall the player has a problem approximately every twenty minutes and is a collassal hassle.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
1
Didn't even last a year
on June 1, 2015
Posted by: Mckibban
Gender:Female
Malfunctioned within the first year. Won't open or close
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com