Customer reviews from whirlpool.com
Whirlpool - Duet 4.5 Cu. Ft. 12-Cycle High-Efficiency Steam Front-Loading Washer - Black
Average customer rating
4.3
(204 Reviews)
Rating breakdown 204 reviews
5 Stars
141
4 Stars
28
3 Stars
6
2 Stars
6
1 Star
23
84%of customers recommend this product.
(
166 out of
197)
Customer Reviews for Whirlpool - Duet 4.5 Cu. Ft. 12-Cycle High-Efficiency Steam Front-Loading Washer - Black
Customer Rating
5
this generation a giant leap over top loaders
on March 7, 2015
Posted by: Anonymous
from Texas, United States
Purchased in Dec 2014 and after 60 days of experience I am very pleased with the purchase. The size of the drum, the quiet operation and overall cleaning performance are a major improvement my 10 year old top load model. The high speed spin cycle allows clothes to dry much faster - a real energy saver with an electric dryer.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
You got to hate when the washer is quieter than your dryer!
on June 29, 2015
Posted by: tcarroll49
from Springboro, Ohio
I previously had an older 3.9 cubic foot washer and decided to take the step up to the 4.5 cubic foot Loan & Go washer. Obviously I love the size & you can't imagine how nice it is not having to add detergent for each load.. Very convenient as I try to get my kids to wash more of their own clothes. But as a single dad, what I love the most is a feature they call "Fan Fresh". I tend to get a little busy at times and will leave the clothes in the washer when I go to work. The days of rewashing clothes because they smell seem to be over. I also love that you can set a pre-wash cycle automatically and when the cycle is over it goes directly into the wash cycle. My old washer would prewash and when it was over I had to go back to the washer and tell it to wash the clothes. I guess I only have one real complaint about the washer. It's so quiet I think I have to get a new dryer because the dryer is considerably louder than this washer even when it's spinning.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features and looks great
on April 29, 2015
Posted by: Anonymous
from Roanoke, IL, United States
The load-n-go feature is nicer than I was expecting. It provide the proper dispense of detergent for each load. This is a pretty quite washing machine. The loudest part of the cycle is the spin cycle when it sounds like an airplane ready for takeoff. It spins fast which should make for less drying time.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
NOISY WHEN SPIN DRYING
on January 10, 2016
Posted by: Anonymous
from HONOLULU, HI
I HAD MY FRONT LOAD WASHER INSTALLED THE DAY BEFORE CHRISTMAS. ON THE DEFAULT FAST SPIN, EACH WEEK IT MAKES LOUD AND LOUDER METALLIC WHINES. I HAVE REDUCED THE LOUD SOUNDS BY REDUCING THE SPIN SPEED, BUT NOW MY DRYER HAS TO WORK LONGER TO DRY THE WETTER CLOTHES.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love it!
on September 30, 2015
Posted by: akmirk
from Corte Madera, CA
Purchase two months ago and use it nearly every day. Great job cleaning, looks good, pleasant chime for end of cycle alert. The Load&Go is so awesome! No more measuring detergent, losing the little cup, etc. Best of all it is made in USA.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Wish you could change the door hinge.
on July 7, 2016
Posted by: Anonymous
from Kalida, OH
[This review was collected as part of a promotion.] We bought this unit along with the dryer. Due to the set up of our laundry room,the dryer has to go on the left hand side and the washer on the right. Therefore, both doors open to the left, so I have to reach over or around my washer door to put things in the dryer. On older washer models, you used to be able to change the side the door hinges on. If this is not possible anymore, maybe at least consider making it an option to ORDER either right or left hinge doors. Otherwise love the features.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
A Dream of a Clean
on February 13, 2016
Posted by: Roy & Sharon
from Nova Scotia Canada
We recently replaced our 11 year old Whirlpool Duet washer with the newest steam clean FLW and it cleans like a dream! In 2005 we replaced our old fashioned spin washer with an FLW built in Germany and thought the new technology was wonderful. Now, the latest incarnation of the Duet washer, even though it is no longer manufactured in the old country, is so much better than the original that it beat all of our expectations. The steam option ensures whatever we wash is thoroughly sanitized. The washer even forces air through our wash once the spin cycle has ended so that our clothes begin to dry while our dryer is still working on the previous load. And the new Load & Go detergent dispenser not only saves us from over sudsing our clothes thus saving us on detergent but, because it uses just the right amount of detergent, it saves us on water because we no longer feel it necessary to double rinse our clothes. Overall, this washer is well worth the initial investment and the ongoing cost to operate.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
WORST PURCHASE EVER!!!!!!!
on February 5, 2016
Posted by: Anonymous
from pittsburgh, pa
We purchased this front load washer less than 2 years ago and it was the worst purchase we have ever made. We went with the recommendation of the "salesman" and bought this product thinking he was an expert. Less than two years later it is in pieces on my basement floor. I will never purchase a whirlpool product ever again.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com