Customer reviews from whirlpool.com
Whirlpool - Duet 4.5 Cu. Ft. 12-Cycle High-Efficiency Steam Front-Loading Washer - Black
Average customer rating
4.3
(204 Reviews)
Rating breakdown 204 reviews
5 Stars
141
4 Stars
28
3 Stars
6
2 Stars
6
1 Star
23
84%of customers recommend this product.
(
166 out of
197)
Customer Reviews for Whirlpool - Duet 4.5 Cu. Ft. 12-Cycle High-Efficiency Steam Front-Loading Washer - Black
Customer Rating
5
Whirlpool Steam Black Diamond
on November 17, 2019
Posted by: Claudia33
from Spring Hill, Fl
The Steam Black Diamond, they works the money for. The cycles do not destroyed your clothes, dryers is very gentle with any kind of fabrics. Love my Whirlpool and always do.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Dispenser stopped dispensing detergent
on December 14, 2019
Posted by: Bellaj1970
from Auburn AL
I have had the load and go for 2 years and the load and go cartridge started filling with water. Ran several washes without softener to see if clothes had a clean smell and it didn’t. Called whirlpool and they sent me a new dispenser cartridge but the same thing happened. Called back and whirlpool couldn’t tell me what could be causing the problem and they don’t have any information on this happening before. Whirlpool parts couldnt help either. They only could tell me parts I could buy and try. This should not be happening on a 2 year old machine and with no real support or understanding of this type of problem. I now am having to only use powder and even then my clothes are Not getting clean. I had a duet for 7 years with no problems so I thought I would be getting a quality product.
No, I would not recommend this to a friend.
Response from whirlpool.comBy tuckesr, Digital Care, December 16, 2019
Hey Bellaj1970, we value your time and would like to look into the concerns with your Washer . Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Excellent washer
on December 31, 2019
Posted by: Mella57
from Zuni, Va
Let me say that I bought my duet pair 10 years ago. I am just now having to replace the washer. The fact is these front load washers are so air tight that when not in use you leave the door cracked open. The at eliminates the mold problem ..I love my duet and am trying to find the replacement model for it. Any ideas?
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Mold
on January 13, 2020
Posted by: AmandaT2483”
from Lynnwood, Wa
I have mold in the load and go dispenser that won’t go away.
No, I would not recommend this to a friend.
Response from whirlpool.comBy tuckesr, Digital Care, January 14, 2020
Hey AmandaT2483, we value your time and would like to look into the concerns with your Washer. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com