Customer reviews from whirlpool.com
Whirlpool - Duet 4.5 Cu. Ft. 12-Cycle High-Efficiency Steam Front-Loading Washer - Black
Average customer rating
4.3
(204 Reviews)
Rating breakdown 204 reviews
5 Stars
141
4 Stars
28
3 Stars
6
2 Stars
6
1 Star
23
84%of customers recommend this product.
(
166 out of
197)
Customer Reviews for Whirlpool - Duet 4.5 Cu. Ft. 12-Cycle High-Efficiency Steam Front-Loading Washer - Black
Customer Rating
5
Great Wash Machine
on May 28, 2016
Posted by: Burlscot
from Burlington, Ontario
[This review was collected as part of a promotion.] Extremely pleased with our purchase. Previous Whirlpool Duet was 14 years old, and had given us no problems. This model far superior. Spin cycle really does a job, so it takes a much shorter time to dry a load. Really like the detergent dispensing cartridge. Very impressed with the vibration control in the spin cycle.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Cleans great but very loud
on October 1, 2015
Posted by: Laundry Freak
from Chestermere, AB
I brought this in May of 2015, the fan fresh feature is great. However I found the washer to be very loud.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
High Tech, but simple and intuitive to use
on September 29, 2015
Posted by: Ole K
from Sarnia, Ontario
Love the large capacity to wash major loads. Choices of settings allow for optimum wash cycles.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Good features, but not sure it will hold up over time.
on June 23, 2015
Posted by: Anonymous
from League City, TX
I purchased a Duet Steam Front Load Washer with Load & GoT System (model WFW97EDW) to replace a Whirlpool Duet washer purchased in 2003. My old washer finally failed due to drum imbalance causing seal and other internal damage. I figured 12 years of operation wasn't bad, so I bought this new model sight-unseen. It has a lot more features, and for the most part is straight forward to operate, but it's clear that after only having this a short time, I'll be lucky if it lasts half as long as my last Duet washer. Even on fairly light loads, the spin cycle is very load, with clear rubbing and banging sounds. It seems as if the drum is off balance, even if only slightly, but it's enough to indicate it won't last. It does this when I run it empty as well. Even though there are a lot of features, the controls feel "cheap", and I worry they won't last. Overall, I like the machine and features; however, I just don't think I'll get more than a few years of service out of it before it needs significant maintenance. But, having since looked at other Whirlpool and competitor products since I bought this online, I don't see much out there that's better.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
No problems!
on April 1, 2016
Posted by: Anonymous
from Vienna, VA
Out of all the American made appliances that we bought for our new home, only Whirlpool has had no issues and worked correctly right out of the box. Love the Load & Go feature and ease of use.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Whirlpool Front Load Washer
on February 1, 2015
Posted by: danfouts14
from Murrieta, CA, United States
Great product except after 5 weeks, it had a major internal leak causing major floor damage. Repairman is on the way as we speak.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Dream Machine
on July 20, 2015
Posted by: Anonymous
from Mount Joy, PA
Beautiful design, state of the art, easy to use, and gets my clothes clean. Dries the clothes in the washer. Fantastic machine!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Awesome Washer
on January 27, 2015
Posted by: Anonymous
from Colorado Springs, CO, United States
Does a great job cleaning clothes; easy to use; quiet. Happy, happy customer.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com