Customer reviews from geappliances.com
GE - Caf 24.6 Cu. Ft. Counter-Depth Side-by-Side Refrigerator - Stainless-Steel
Average customer rating
2.5
(36 Reviews)
Rating breakdown 36 reviews
5 Stars
5
4 Stars
7
3 Stars
4
2 Stars
4
1 Star
16
39%of customers recommend this product.
(
12 out of
31)
Customer Reviews for GE - Caf 24.6 Cu. Ft. Counter-Depth Side-by-Side Refrigerator - Stainless-Steel
Customer Rating
1
Express chill drawer failing apart
on April 11, 2020
Posted by: Julsb
from Cherry hill, nj
Purchased this refrigerator model approximately 5 years ago. The refrigerator malfunctioned after less than 2 years; was repaired luckily I had extended warranty, Called out tech multiple times for water pulling under express cool drawer; issue just continues. Express cool drawer fell apart was replaced now falling apart again. I had a previous ge model for over 15 years without any issues.
Features
1
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Short lived frequent problems
on July 26, 2021
Posted by: Scottyjay
from Summit, nJ
8 years and kaput. Frequent leaking issues. Never again
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Olga@GEA, GE_Appliances, July 27, 2021
Hello - Thanks for your review. We are truly sorry for your refrigerator experience. We appreciate your feedback and we will pass it along to our product team for future product improvement. We apologize for the inconvenience it has caused. We hope in the future that you will consider purchasing GE Appliances and allow us the opportunity to regain your trust in our products.
Olga@GEA
Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Water dispenser not working
on June 25, 2022
Posted by: Need engineering
from Pennsylvania
Water dispenser and ice maker not working and require hair dryer to function
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, June 27, 2022
Greetings,
While we love seeing how much you enjoy the features on this gorgeous model, we're awfully sorry to hear the dispenser is not working as it should. If you have not done so, we would encourage you to schedule a service call. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for sharing your review with us. Best wishes. Mike@GEA
While we love seeing how much you enjoy the features on this gorgeous model, we're awfully sorry to hear the dispenser is not working as it should. If you have not done so, we would encourage you to schedule a service call. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for sharing your review with us. Best wishes. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Don’t buy
on January 22, 2023
Posted by: Erun
Shells are not holding. Its leaking so much I had to replace flooring in whole kitchen.
No, I would not recommend this to a friend.
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, January 23, 2023
Oh goodness!
We're truly sorry to hear about your refrigerator leaking and know how stressful that can be. That's not something we want for our customers to experience. This information will be shared with our development team so improvements can be made. In the meanwhile, we do encourage you to schedule a service call.
You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Wishing you well. Mike@GEA
We're truly sorry to hear about your refrigerator leaking and know how stressful that can be. That's not something we want for our customers to experience. This information will be shared with our development team so improvements can be made. In the meanwhile, we do encourage you to schedule a service call.
You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Wishing you well. Mike@GEA
Written by a customer while visiting geappliances.com