Customer reviews from geappliances.com
GE - Caf 24.6 Cu. Ft. Counter-Depth Side-by-Side Refrigerator - Stainless-Steel
Average customer rating
2.5
(36 Reviews)
Rating breakdown 36 reviews
5 Stars
5
4 Stars
7
3 Stars
4
2 Stars
4
1 Star
16
39%of customers recommend this product.
(
12 out of
31)
Customer Reviews for GE - Caf 24.6 Cu. Ft. Counter-Depth Side-by-Side Refrigerator - Stainless-Steel
Customer Rating
1
Faulty frig
on July 6, 2017
Posted by: Bad refrigerator
from California, United States
We've had this frig for 5 years and already its broken. The frig and freezer both not cooling.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
1
Value
1
Response from geappliances.comBy JILLatGEA, GE Appliances, July 7, 2017
Hello. Thank you for taking the time to write your review on your refrigerator. We’re sorry to hear it is not cooling. We would like to share some trouble-shooting tips we hope will help with your issue:
http://products.geappliances.com/appliance/gea-support-search-content?contentId=21185
If service is needed, we recommend scheduling an appointment with an authorized GE Appliance technician who can accurately diagnose and repair your appliance. You can schedule an appointment online at: http://www.geappliances.com/ge/service-and-support/service.htm
Or if you prefer to call, you can reach our scheduling department at 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET.
We appreciate your feedback.
http://products.geappliances.com/appliance/gea-support-search-content?contentId=21185
If service is needed, we recommend scheduling an appointment with an authorized GE Appliance technician who can accurately diagnose and repair your appliance. You can schedule an appointment online at: http://www.geappliances.com/ge/service-and-support/service.htm
Or if you prefer to call, you can reach our scheduling department at 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET.
We appreciate your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
1
Died after only 5 years!
on August 21, 2017
Posted by: dmd0705
from Geneva, IL, United States
We bought this expensive refrigerator which apparently has a problem with the evaporators after only five years! The repairman said: "I have many, many years of servicing GE refrigerators and this is only the second time that I have had to walk away from a repair job.". This was an expensive refrigerator and after spending a lot of money to buy it we shouldn't have to spend a fortune to repair it or worse yet, have to replace it!! Very, very upset!
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy JILLatGEA, GE Appliances, August 25, 2017
Hello. Thank you for taking the time to write your review on your refrigerator. We regret your experience. This is not something we would expect to hear. If you haven't yet been in touch with our Customer Relations team and further assistance is needed, please reach out to us on our "contact us" page, as found in our following link:
http://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact
We will also share your feedback with our quality control team.
http://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact
We will also share your feedback with our quality control team.
Written by a customer while visiting geappliances.com
Customer Rating
2
This product has great features and I love the way it looks in my kitchen but it has serious issues with the performance.
on April 22, 2012
Posted by: PattyZ
from Tinton Falls, NJ
This refrigerator is very noisy with clicks, pops and gurgling. It sounds like it is snoring and when my 13 year old daughter had a sleep over with friends in our den, the noises woke the girls up from their sleep. When watching TV in the den at night and the refrigerator starts making its noises, you have to turn the TV up to hear it. My 20 year old refrigerator that I gave away was quieter than this one. Also, the inside of the refrigerator is as clean as the day we got it but we have had issues with an odor in it that we can not identify. We also had a problem with the refrigerator not maintaining its temperature. The freon ended up leaking out and we had to have it fixed.
No, I would not recommend this to a friend.
Performance
2
Quality
2
Features
5
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
5
sleek
on September 27, 2013
Posted by: Chelle0613
from Parker, CO
This refrigerator looks awesome in our new house. We love the sleek handles and stainless steel sides! It is close to impossible to find a refrigerator with stainless steel sides (we looked at kitchen aide, jenn aire, viking) and only this refrigerator came with the stainless steel sides. The performance is great; we have had GE products in the past and have always been impressed with performance. Thanks GE!!
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Ice maker such a disappointment
on August 4, 2014
Posted by: KMMW
from Orange County, CA, United States
Our family loves ice. We are so disappointed in the ice maker. 1st, the ice maker is tilted so the ice has to travel against gravity to make it's way thru the dispenser. 2nd, the ice maker makes ice very slowly & it's not intuitive to make ice on it's own (again because it's tilted) we have to physically pull the ice maker out and forward, shifting the ice forward, so the sensors will allow it to make more ice. Finally, the dispensing of ice is very slow.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
1
Truly loved this refrigerator - BUT........
on July 9, 2015
Posted by: rockypalmer
from Larchmont, NY, United States
Owned this refrigerator little over 5 years and during the past couple of years had water collecting under the bottom bin. Several attempts to fix the problem failed and it is deemed unfixable. Such a disappointment.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
5
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
4
Great Refridge
on June 30, 2016
Posted by: Mike and Carrie
from Lexington, NC, United States
My wife and I bought this refrigerator for our newly remodeled kitchen. Loved the style, loved the counter-depth and size worked for our family which is getting smaller since our children are moving on. Only downfall, after one week of having the refrigerator installed, the ice machine maker brackets had broken, so now our ice machine is out of commission until we can get resolution on repairs. Not sure if the brackets were broke prior to installation or during installation. My wife and I didn't think to check the ice machine brackets on arrival. Used the ice machine twice and noticed something was not quite right. Hoping GE can help!
I would recommend this to a friend!
Features
5
Performance
3
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Worst Fridge EVER
on July 24, 2017
Posted by: Debbie610
from Philadelphia, PA, United States
We bought this fridge 5 years ago when we redid our kitchen. Got all Monogram appliances except for the fridge as I didn't want that big of a refrigerator. The Café line could have matching handles to the Monogram appliances so I was sold. This fridge has had problems from day one. Noisy, ice machine wasn't working right and was replaced. Then the coils all froze up and the thermistor was replaced. The compressor was just replaced a month ago and has blown again. Thank goodness we bought an extended warranty. You would think that they would want to just replace it instead of replacing a compressor/month....
Previously, we had a GE Profile that was the best fridge ever. It is still happily running at my brother-in-laws house.
Previously, we had a GE Profile that was the best fridge ever. It is still happily running at my brother-in-laws house.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com