Customer reviews from philips.com
Philips Sonicare - FlexCare Rechargeable Sonic Powered Toothbrush - White
Average customer rating
4.5
(780 Reviews)
Rating breakdown 780 reviews
5 Stars
563
4 Stars
127
3 Stars
36
2 Stars
25
1 Star
29
92%of customers recommend this product.
(
697 out of
754)
Customer Reviews for Philips Sonicare - FlexCare Rechargeable Sonic Powered Toothbrush - White
Customer Rating
4
faulty manufacturing/exc co.followup
on October 9, 2011
Posted by: danny
Gender:Male
The toothbrush works very well.However, it has broken down a number of times.Phillips has continually replaced it at no cost.
great service, but there is an obvious fault in the manufacturing of this item.
great service, but there is an obvious fault in the manufacturing of this item.
Written by a customer while visiting philips.com
Customer Rating
5
great product
on June 18, 2012
Posted by: scottyb
Gender:Male
since I have used this product my teeth have had less stain and tartar build up. my gums are in great shape because of this product. love it. it is my second one in six years.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2
4th and counting
on January 20, 2013
Posted by: TexasSonicarefan
Gender:Male
I have owned and used several different model Philips Sonicare electric toothbrush over the last 7 or 8 years. My first was upon the recommendation of my Dental Hygenist, and that was the Easyclean (rechargeable) model. It lasted the better part of two (2) years and then would no longer hold a charge and/or the on/off switch no longer works (you do not know which actually failed, the switch or the regargeable battery).
I moved onto the Healthy White model and had the same issue after about 18 - 20 months. Either the battery will no longer hold a charge or the on/off switch is (somehow) broken. I am not 'rough' on my toothbrush; and I am the only user. I do not leave it on the charger; fully charge it, and then use it until it indicates that I need to charge it again.
My 3rd Sonicare was the Flexcare 2 Rechargeable model with the UV cleaning element. I absolutely loved the UV cleaning aspect of this toothbrush and would highly recommend that aspect. However the same issue arose with this top-of-the-line model as well; either the battery or the on/off switch failed after about 24 - 26 months. Now when you pay dearly for a toothbrush, you expect to get more than 2 years use out of your 'investment' for better health and clean teeth. I have been sorely disappointed in all three (3) rechargeable versions of the Philips Sonicare toothbrush that I have owned.
After the failure of my top-of-the-line Flexcare 2 with UV cleaning, I downgraded to the Philips Xtreme version. I still get that great Sonicare cleaning, but I certainly do miss the Quadpacer timer, Sensitive mode and the UV cleaning of the brush head. However now I have paid significantly less for this unit and it has lasted me about 30 months. I have opted to use rechargeable batteries, so I charge them on my own outside of the unit itself. Now I will finally learn if in fact it is the on/off switch or the rechargable battery which is faulty in the Sonicare design.
I did have an issue with the Xtreme not working one (1) time, but that was due to incompletely charged batteries. I simply had to remove the batteries, fully charge them, and I was once again good to go. I sure do miss the added features of the top-of-the-line models, but not the price. The product is made in China; maybe that says something about the long-term quality. Yes I would and will buy the product again; but it will be the Xtreme (battery operated) version and not the pricey unreliable top-of-the-line models.
Pros: 3 modes: sensitive massage & clean; uv brush head
Cons: short regarchable battery or on/off switch life
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Such a difference in dental health!
on June 18, 2012
Posted by: Pris
This is my 3rd Sonicare toothbrush over many years. After the 2nd one died I was busy remodeling my house and didn't get around to buying a new one. I developed decay around a 25-year old gold inlay and the plaque on my teeth was far greater than when I useed Mr. Sonicare. I'm now experiencing better gum health and I love the way brushing makes your teeth feel like you've just been to the dentist for a cleaning. Love it!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
I should have given up a manual toothbrushing long ago
on April 21, 2013
Posted by: tbb34
Gender:Male
Verified Purchase:Yes
This product is great. Before I used it, I thought it was over-priced. After using it for a few months, I say it is far "under-priced". The ease of use makes it easy to practice proper dental hygiene. I recommend it to friends that still have old manual brushes that are harder to use and far less effective at protecting an asset that we want to preserve.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Hasz
Verified Purchase:Yes
I’m very happy with this product. We had a previous electric toothbrush and this one is a great improvement over that one. The company also stands behind their product. We recently had a problem with one of the two toothbrushes we had. It was still under warranty and Phillips gave us new ones. Would highly recommend their products.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: misja
Gender:Male
Verified Purchase:Yes
This is my second Flexcare and just as good as the first in every way except one.
The mode switch seems to be more sensitive and i am changing the mode by mistake as i brush which is very frustrating.
The mode switch seems to be more sensitive and i am changing the mode by mistake as i brush which is very frustrating.
Pros: very good product
Cons: mode switch
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
My dentist and periodentist have both commented on my improved oral health.
on June 16, 2012
Posted by: Brodie47
Gender:Male
I find brushing more effective and have seen positive results in teeth and gum health. I really like the ease of carrying and using the travel case and charger. My wife and I are happy that our dental hygenist recommended the philips sonicare systen to us.
I would recommend this to a friend!
Written by a customer while visiting philips.com