Customer reviews from philips.com
Philips Sonicare - FlexCare Rechargeable Sonic Powered Toothbrush - White
Average customer rating
4.5 out of 5
4.5
(780 Reviews)
Open Ratings Snapshot
Rating breakdown 780 reviews
5 Stars
563
4 Stars
127
3 Stars
36
2 Stars
25
1 Star
29
92%of customers recommend this product. 
(
697 out of 754
)
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Customer Reviews for Philips Sonicare - FlexCare Rechargeable Sonic Powered Toothbrush - White
Customer Rating
3 out of 5
3
keep's stopping
on September 5, 2012
Posted by: battery8
Gender:Male
Verified Purchase:Yes
i have had this toothbrush for about one month and i am on my 4th set of batterys.It keeps stopping and i have to pop the bottom of the brush to get it going again.Finnaly i change the batterys and it works good for a few days
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
Great product & great service
on October 9, 2011
Posted by: Judy484
Gender:Female
I have had my toothbrush for a year as of Aug 2010 and it was very good. The toothbrush would not charge as of last week. The battery was not charging any more. Sonacare sent us a new one and It works great again and I am very happy to have it working again.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3 out of 5
3
Essence model....
on June 18, 2012
Posted by: Tungsten
The FlexCare Product is not as good as the one it replaced.
The Button that changes brush modes can be pressed while brushing changing modes. The old design was in my opinion more solid and durable. Better handle grip and the brush head was secure on it. The sizes of the head on the new one is better but the travel head of the old one will remedy that problem. Over all I believe the old model was better than the new one.
In my modes opinion the Philips Sonicare Essence 5300 and alike with a travel head on it is the best toothbrush you have ever produced.
For your information I purchase the FlexCare because the charger on the old one broke. The old essence tooth brush still working if I could charge it.
When my FlexCare goes I will replace it with the Essence or alike.
The replacement heads for the FlexCare model are very expensive for some reason.
I will recommend this product if the Essence model are not available
Thank you
Pros: brush head size
Cons: brush head attachement method, button that changes brush modes location, replacement heads price
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
Love it
on June 16, 2012
Posted by: carolam
Gender:Female
Each new model has improved features from the previous one. I especially like the 1- minute mode. Since becoming a Sonicare user, my check ups are great!
Pros: one minute mode
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
The product exceeded my expectations!
on December 26, 2015
Posted by: mission77c
Gender:Male
Verified Purchase:Yes
I originally purchased on May 8, 2014.
On approximately November 14, 2015, the handle refused to operate.
I contacted Philips Consumer Lifestyle and within minutes was assured that the handle would be replaced under warranty.
Within 5 days I received the replacement.
I am totally satisfied with the great service as well as the warranty.
Pros: great product!
Cons: none
Written by a customer while visiting philips.com
Customer Rating
4 out of 5
4
On/Off button and travel case
on October 9, 2011
Posted by: Peggy
the on/off button needs moved so I don't hit it accidentally while brushing. I also travel a lot and need a very sturdy traveling case for my toothbrush and toothpaste.
Cons: add a con
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
Great toothbrush.
on October 17, 2011
Posted by: Jiminy
Gender:Female
This is our second one. Very easy to use and teeth feel very clean.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
Great features-like option of one, two and three minute cycles.
on October 1, 2012
Posted by: Dee82
Gender:Female
Verified Purchase:Yes
Leaves teeth feeling really clean. I used after gum surgery and it is very gentle on my gums.
I would recommend this to a friend!
Written by a customer while visiting philips.com
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