Customer reviews from Samsung US
Samsung - 24.5 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
Average customer rating
4.1 out of 5
4.1
(130 Reviews)
Open Ratings Snapshot
Rating breakdown 130 reviews
5 Stars
72
4 Stars
34
3 Stars
5
2 Stars
8
1 Star
11
80%of customers recommend this product. 
(
102 out of 127
)
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Customer Reviews for Samsung - 24.5 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
Customer Rating
5 out of 5
5
Very happy with purchase.
on September 13, 2012
Posted by: SamsungProductFan
from California
Expertise:Expert
Refrigerator design inside and outside is great. Plenty of space inside. Operates quietly. Stainless steel harder to keep looking clean but that is the nature of stainless products. Happy I went with the counter depth. No problems with operation of the refrigerator. LED interior lighting looks cool! I've been a long-time user of Samsung products and this is another great purchase.
Pros: Inexpensive, sleek
Cons: stainless surface harder to keep looking clean
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Disappointed Ice Lover
on January 2, 2013
Posted by: iced3
We go through a lot of ice and this model does not work easily. The button to get ice out is the hardest we've ever had or used. The ice is very slow to make and to come out! We are very disappointed in the ice making and dispensing features.
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
2 out of 5
2
Design
1 out of 5
1
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great Frig for the Price
on September 27, 2013
Posted by: LV42
from Austin, TX
Expertise:Expert
We have had this Frig from 2 years and love everything about it but one thing. The ice maker. No matter what we do it just will not make ice fast enough. Also, when attempting to get ice from the door it sits and grinds and grinds when we do not have crushed selected. It takes a very long time to get 4 cubes in a cup. All in all the Frig side is great. The ice maker portion. Not the best.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
3 out of 5
3
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it!
on December 11, 2009
Posted by: traveller
from Ohio
Expertise:Expert
We purchased our counter depth Samsung side-by-side about six months ago. It replaced an older counter depth refrigerator. Our kitchen is laid out so that a normal depth side-by-side would look ridiculous. There are so many features to love! It has so much more usable space that our last one! The LED lights are great - no dark corners in this fridge! Also, what can I say - it keeps the food just the right temperature and we are finding food stays fresher longer.
At first the stainless seemed difficult to clean - but I found these little wipes in a plastic container at the store and once each week I polish the outside.
Great looking, quiet and works great!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
on October 22, 2010
Posted by: ChiBear
Very Nice! I would recommend to others. Twin cooling really makes a difference.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Almost Perfect
on December 27, 2010
Posted by: JerseyHtsCustomer
from New Jersey
Expertise:Beginner
This is a very good refrigerator. It looks great and keeps food fresh longer. It has very nice design and layout. Only complaint is that the water tubing connections for the water & ice dispensers leaked the when connected. Called Samsung and got someone to tighten tuning connections. It works well right now.
Pros: looks great
Cons: water tubing connections leaked.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
on June 12, 2011
Posted by: vigo
I bought this refrig for its size. it works quiet,,,
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this Fridge!
on June 23, 2012
Posted by: Anonymous
from California
This fridge looks amazing in my kitchen! I love the counter depth and the LED lighting. The ice machine works great as well! Best one on the market!
Pros: Bright display, Inexpensive, Realistic color, counter depth, led, great ice maker, moving shelf
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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