Customer reviews from Samsung US
Samsung - 24.5 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
Average customer rating
4.1
(130 Reviews)
Rating breakdown 130 reviews
5 Stars
72
4 Stars
34
3 Stars
5
2 Stars
8
1 Star
11
80%of customers recommend this product.
(
102 out of
127)
Customer Reviews for Samsung - 24.5 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
Customer Rating
2
Wish I didnt
on June 1, 2009
Posted by: Kory
from Fresno, Ca
Expertise:Intermediate
The Refriderator in general is great. It has all the features you would want in a counter depth fridge. The big problem I had was with the ice maker. I bought my first one in November 08 and the ice maker broke in Feb 09. I was without an ice maker for 3 months while parts were being found. After no parts could be found, Samsung was gracious enough to replace the fridge since they couldn't get part in a timely manner. Got the new one a couple weeks ago and the ice making is very sluggish. I've already had to buy two bags of ice to supplement the ice maker. It is frustrating. If the ice maker problem was fixed, I would love the fridge.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
5
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent!
on February 9, 2012
Posted by: rws1951
from Hickory, NC
Love the design & layout of this refrigerator. Plenty of space. Makes everything Accessible & easy to organize. Also like the lighting.
Pros: Bright display, Inexpensive
Cons: none
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
best fridge ever
on August 3, 2011
Posted by: JiminNC
from Southport, NC
Beautiful inside and out. Efficient use of space and energy. Very adjustable for personal preferance.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome
on January 26, 2012
Posted by: appgirl087
Really great fridge. We needed a counter depth refrigerator for our new home and we knew we wanted a Samsung because of all their great reviews. I really wanted a french door refrigerator with the freezer on the bottom but they were all so big that there was no way it would fit in our space. After receiving this fridge, I have NO regrets. Everything about it is perfect! It has plenty of room and I love the blue interior lights. The through the door ice/water dispenser is super handy. The ONLY con I can even say about it at all would be that sometimes it is a little noisy. Even so, it is a truly great machine.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
50/50 Chance
on May 1, 2011
Posted by: crushedORcubed
from Memphis, TN
Expertise:Intermediate
Have owned this refrigerator for a little over 6 months now, and can only report one (minor) problem. The built-in ice maker/dispenser decides at random whether you will be receiving crushed ice or just regular cubed ice. Making a selection is more like making a request, which can be very frustrating. Other than that inconvenience it's the best fridge I've ever purchased.
Pros: maximum use of interior space
Cons: front isn't magnetic so magnets had to go
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nicely Designed
on November 9, 2011
Posted by: uncpi1
Just received our new Samsung and this is by far the best layout and quality made fridge for the price I have been able to find. Similar counter depth models from GE, Whirlpool, etc were more expensive, yet lack the features and quality. Highly recommend this fridge for those interested.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Fridge
on December 9, 2011
Posted by: kbrown510
Expertise:Intermediate
A great sized refrigerator for my galley style kitchen. I can still move around in the kitchen even if someone has the door open. Being counter depth was the greatest benefit.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Very disappointed, unreliable
on December 12, 2011
Posted by: Cookmaidandchauffeur
from Nashville
Expertise:Intermediate
1.Yes, gallon milk jugs can go on one door shelf, but the rest of the door shelves are too small for other standard bottles. So I have to turn them sideways and then space is wasted. You cannot fit a standard gallon jug anywhere else in the main part of the fridge unless you remove a shelf. 2.Door shelves protrude into the body of the fridge, past the edge of the shelves. 3.The ice dispensing screen goes off indiscriminately. Right now it has gone blank and the ice shute is opening and closing on its own, making an irritating clicking noise which I cannot stop unless I unplug the entire fridge. Waiting on my SECOND service call on an appliance less than 6 months old.
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US