Customer reviews from Samsung US
Samsung - 24.5 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
Average customer rating
4.1 out of 5
4.1
(130 Reviews)
Open Ratings Snapshot
Rating breakdown 130 reviews
5 Stars
72
4 Stars
34
3 Stars
5
2 Stars
8
1 Star
11
80%of customers recommend this product. 
(
102 out of 127
)
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Customer Reviews for Samsung - 24.5 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
Customer Rating
3 out of 5
3
This product is great except for the ice maker
on May 21, 2014
Posted by: Missouri
from Missouri, USA
Expertise:Intermediate
Had a problem early with the ice maker which was promptly repaired under warranty. However,since then it doesn't matter which function on the ice maker is selected,ie. cubed or crushed, 90% of the time the only ice that comes from the ice maker is crushed. Only about 10% of the time can you get cubed iced. Other than that, the product is great.
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
2 out of 5
2
Design
2 out of 5
2
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nice
on May 22, 2014
Posted by: Grape
The only thing that is wrong with the refrigerator is that the drawers only open up half way. I don't see any reason for this. It makes it difficult to get some things in and out of the drawers. They should open 3/4 of the way. And I find it the hardest of my stainless appliances to clean.
I've had it for 18 months and it works great. It's quiet. It makes odd noises probably when defrosting but they aren't loud. I don't notice it running. It has a very nice feel to it. The doors are weighted nicely and the drawers open and close very smoothly. Having drawers instead of baskets in the freezer is very nice. The lighting is great, it has lighting from top to bottom, there's a light behind the middle drawer that lights up the drawers. Lightings good in the freezer too. I really like the power freeze option for when I put groceries in especially in the summer. I like the smaller shelves on the bottom of the door they keep smaller bottles from falling over. Nicely made.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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