Customer reviews from Samsung US
Samsung - 24.5 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
Average customer rating
4.1
(130 Reviews)
Rating breakdown 130 reviews
5 Stars
72
4 Stars
34
3 Stars
5
2 Stars
8
1 Star
11
80%of customers recommend this product.
(
102 out of
127)
Customer Reviews for Samsung - 24.5 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
Customer Rating
5
great fridge
on February 11, 2014
Posted by: fridgehaver
from Austin Texas
Nice lighting inside.lots of space. Very nice looking fridge.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
This is a terrible refrigerator
on February 18, 2014
Posted by: Jenny36
from North Carolina
Expertise:Intermediate
Too loud, have to push too hard to get water/ice , Ice gets stuck all the time, drawers do not pull out far enough dents very easily and you cannot keep the stainless clean at all no matter what product you buy to clean it with
Cons: Poor quality, Did not meet expectations, dents to easy, cant keep clean, drawers dont come out far enough, ice water have to push to hard, loud
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
Great Refrigerator
on February 18, 2014
Posted by: Josian
from Rochester, NY
Expertise:Beginner
Love it, Drawer design could use some improvements as they don't come out very far. Overall I love it
Pros: Bright display
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love it!!!
on April 16, 2014
Posted by: Anonymous
Just picked this refrigerator up today...it was the last one & a floor model...unfortunately it came with no paperwork and I'm not sure what the setting should be set at??? Hopefully someone can help me with this ...or let me know a way to get the instruction manual online maybe?
So far I love everything about it...very quiet and so clean & sleek looking!! very happy ...but would feel better if I knew I had settings set correctly...
So far I love everything about it...very quiet and so clean & sleek looking!! very happy ...but would feel better if I knew I had settings set correctly...
Pros: Bright display, Inexpensive, Durable
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Ms. Samsung, HQ, April 24, 2014
Hi missymoore,
So glad to hear you love your new RSG257AARS Refrigerator! Here's a link to download a pdf of the User Manual:
http://downloadcenter.samsung.com/content/UM/201403/20140306141347156/DA99-01746A_-19.pdf
Thanks for choosing Samsung!
Ms. Samsung
So glad to hear you love your new RSG257AARS Refrigerator! Here's a link to download a pdf of the User Manual:
http://downloadcenter.samsung.com/content/UM/201403/20140306141347156/DA99-01746A_-19.pdf
Thanks for choosing Samsung!
Ms. Samsung
Written by a customer while visiting Samsung US
Customer Rating
4
Great Fridge
on May 19, 2014
Posted by: Nlfellman
from Austin tx
It is the perfect size for our family. Lower cost of ownership that any other fridge i have owned. The service team the Samsung has been exceptional for a part i needed.
Pros: Bright display, Lightweight
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Very Happy
on May 19, 2014
Posted by: Boppa
from Sylvania, Ohio
Expertise:Intermediate
I have owned this side by side for over two years and I am very pleased. There is plenty of storage with easy access for my husband and myself. There is also room to hold enough food for a party. Ice maker has worked well, temperatures stay accurate and food has stored well.
Pros: Bright display
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Features are Great
on May 19, 2014
Posted by: love2goshopping
from NJ
Expertise:Intermediate
I purchased my refrigerator because I had the same one in my last home. I love that the ice maker is in the freezer door and not in the freezer. I love that it has enough room for my needs without being so oversized and bulky. I have not had a problem with it in my previous home and so far none in my new home.
Pros: Bright display, Durable, Realistic color
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Good fridge
on May 19, 2014
Posted by: Soupdc
from Rockwall, TX
I had this fridge for over a year only to have the flap to the ice maker break right after the warranty was up.
Pros: Durable, Realistic color
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US