Customer reviews from Samsung US
Samsung - 24.5 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
Average customer rating
4.1
(130 Reviews)
Rating breakdown 130 reviews
5 Stars
72
4 Stars
34
3 Stars
5
2 Stars
8
1 Star
11
80%of customers recommend this product.
(
102 out of
127)
Customer Reviews for Samsung - 24.5 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
Customer Rating
1
Looks Great Excellent Lighting... But
on October 11, 2010
Posted by: ksrider
from Newton, KS
Expertise:Intermediate
This refrigerator has great features and is price competitive. Unfotunately the icemaker has not been reliable. Now at 7 months after purchase I have had 5 service visits and am the icemaker is still not working. I would not purchae this again. I should have paid more attention to the other reviews that mentioned problems with the icemaker.
Pros: Bright display, Inexpensive
Cons: icemaker unreliable
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
1
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung RSG257AARS/XXA Counter depth Side by Side
on October 9, 2010
Posted by: Ethel
from Slidell, LA
Expertise:Expert
This is a counter depth fridge with alot of room. I am impressed by the amount of actual storage space available. I would recommend this refridgerator to anyone needing a counter depth.
Pros: Bright display, Realistic color, roomy, excellent lighting inside, patina on stainless excellent
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great
on August 2, 2010
Posted by: bclark
from williamstown nj
Expertise:Expert
just purchased love it handels dont fall off if put on right LOVE SAMSUNG PRODUCTS have washer dryer and now this great fridge
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Not tall enough for milk
on July 12, 2010
Posted by: sesmo
from Denver. CO
It's a well performing fridge and freezer although one thing that continues to be a head scratcher - the shelf height for milk is about 1/4 too low. Putting in and pulling out gallons of milk means lifting the top shelf or twisting/tilting the gallon to get it out. Must not have tested well in the US.
Performance is great but try pulling the ice bucket out and check out the shelf height before you buy.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
2
Looks good, handles are an issue
on July 8, 2010
Posted by: BMay
We purchased this fridge a week ago and it looks great and seems to perform well. After two days the handles came off which based on other reviews is clearly a design issue. We're going to try to get them fixed but if it is a recurrent problem will be returning it.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
great new refrigerator
on June 21, 2010
Posted by: cabbie
from Huntsville, AL
Expertise:Expert
Great product, read all the reviews before making the decision to buy. Handes are an issue. Installers did not check after install. They fell off. Love the ice annd water controls. Great interior design, except the drawers. If anything restricts the right door from opening all the way you can not fully open the drawers. Buy small heads of lettuce.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
We love this refrigerator!
on June 4, 2010
Posted by: beebeedoo
Expertise:Intermediate
We were going through a major kitchen remodel, the first appliances we looked at were refrigerators. Our previous fridge was over 20 years old. We loved the look and features of this one, but wrestled with the smaller capacity (counter depth). Since there are only 2 of us, we forged ahead. I really wanted the ice maker in the door so we could have more room in the freezer, despite the bad reviews of stuck ice. I also love the gallon storage and 3 drawers for veggies and cold cuts. My husband loved the fact of having crushed or cubed ice and nice, cold water at your fingertips. He also loved the LED lighting and the quietness, compared to our old one! We haven't experienced the handles coming off, and it is a little harder getting lettuce in and out of the drawer, but overall, I'd say we made the right choice! Along with the refrigerator, we also purchased a Samsung electric range and over the hood microwave. Those reviews to follow.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Just love it!
on May 19, 2010
Posted by: FrenchSpirit
Expertise:Intermediate
I love everything about this refrig...it makes my kitchen look so great. Compared to our old one it has so much room, it is so quiet - the lights inside are great and I love the crushed ice. The only negative is that the shelf that retracts is about an inch too low. Who designed this?...all they had to do was take a quart of milk and they would have known it would not fit. I RESOLVED this problem on the quarts of juice and milk that come in a carton, I cut about a quarter inch from the top and it then fits!
I would recommend this to a friend!
Written by a customer while visiting Samsung US