Customer reviews from Samsung US
Samsung - 24.5 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
Average customer rating
4.1 out of 5
4.1
(130 Reviews)
Open Ratings Snapshot
Rating breakdown 130 reviews
5 Stars
72
4 Stars
34
3 Stars
5
2 Stars
8
1 Star
11
80%of customers recommend this product. 
(
102 out of 127
)
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Customer Reviews for Samsung - 24.5 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
Customer Rating
4 out of 5
4
Not enough room
on January 25, 2012
Posted by: Needmoreroom
from Agoura Hills, CA
Expertise:Expert
This refrigerator does not have enough room. I am having a really hard time fitting the amount of items I had in my previous refrigerator. Other than that the refrigerator is very nice looking and runs well.
Pros: Bright display, Inexpensive, Durable, Realistic color
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
4 out of 5
4
Design
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
My favorite fridge yet!
on April 9, 2012
Posted by: DizCre8s
from Mesa, AZ
Expertise:Intermediate
Well designed and roomy counter-depth refridgerator. Looks great inside and out.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung refridgerator
on July 19, 2012
Posted by: Cintka
from Wisconsin
Expertise:Expert
I love the look and the great storage in this model, the freezer room in this side by side is better than any other one I have ever owned. I absolutely love it!
Pros: Bright display, Realistic color
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
TEMPERATURE DISPLAY ISSUES
on July 26, 2012
Posted by: OSOQUICK
from PLANO TEXAS
Expertise:Expert
The Temperature display went out at 9 months under warranty and then 6 months later out of warranty. I have no clue what the temperature is in the refrigerator. The display is missing bars and looks Chinese. I would replace the display but I would most likey fail again so why waste my time and money. All else is working great.
I would recommend this to a friend!
Features
3 out of 5
3
Performance
3 out of 5
3
Design
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
An early glitch but good service
on August 17, 2012
Posted by: ClayPony
from West Lafayette IN
Expertise:Beginner
I like the refrigerator design, features, and size, but within a few weeks the control panel running the ice and water dispenser etc malfunctioned. It was replaced promptly under warranty by Samsung using a local service provider, the outcome was good. Overall I am very happy with the refrigerator, but needing an early repair was a bummer.
Pros: Bright display
Cons: early problem needing repair
I would recommend this to a friend!
Features
3 out of 5
3
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My new fridge
on December 7, 2012
Posted by: LuvTheFridge
from topeka, ks, usa
Expertise:Expert
I love this fridge!. Had my last one 23 years. Hope this one lasts that long. Nice looking and great features. Love the ice (cubes or crushed) in the door.
Pros: Bright display, Durable, Realistic color
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Very nice fridge for two
on December 30, 2012
Posted by: SpacemanSpiff
from Florida
Expertise:Intermediate
Bought this to replace an older refrigerator. Wife liked the look, but wishes she could have gotten a different dispenser. Water dispenser will leak when you first install the new filter, but once air is bled from the system (you do nothing - it's automatic), it will operate normally. We like the counter depth and we gained some real estate in our kitchen back, but if you have a family, get the larger capacity. The counter depth is perfect for us since we are the only two living in the home. I saw complaints that the ice maker was noisy. Of course it is since it's dumping hard ice into a plastic bin (can't be helped)! It doesn't go on all the time.
Pros: Inexpensive, Durable, fits like a glove, nice style, great features
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Value
on December 30, 2012
Posted by: SoCalDude
from LA, CA
Expertise:Intermediate
Great looking and performing side by side. The best looking counter depth refrigerator we saw in several stores.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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