Customer reviews from blackanddeckerappliances.com
Black+Decker - 5-Cup Coffeemaker - White
Average customer rating
2.7
(70 Reviews)
Rating breakdown 70 reviews
5 Stars
16
4 Stars
7
3 Stars
10
2 Stars
15
1 Star
22
41%of customers recommend this product.
(
25 out of
61)
Customer Reviews for Black+Decker - 5-Cup Coffeemaker - White
Customer Rating
2
Review would be better except for pouring spout
on June 10, 2014
Posted by: evelynjs
from Forest Hills, NY
Gender:Female
If you don't mind coffee pouring out on the counter, you might like this coffeemaker!
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Simple. Elegant. Effective.
on September 18, 2014
Posted by: Coffee2Train
from Dallas, TX, USA
Gender:Female
"Simplicity is the ultimate sophistication." - Leonardo DaVinci
This coffee maker is appropriate for our family of two. Easy to set up. Easy to make. Easy to clean. It occupies a very small portion of our counter, and when not in use, slides into the corner unplugged. We drink Community Coffee, ground, dark roast, signature blend, black. It is very easy to make a second pot on mornings that require an extra kick.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
only worked for 6 months
on November 24, 2014
Posted by: mary
from Louisville, KY, USA
Gender:Female
Started out good then stopped working after 6 months. Due to the 2 year warranty, I will receive another one but I don't expect it to work for more than 6 months and that will be the end for me.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
taste of plastic in every cup
on January 1, 2015
Posted by: w0ntdrinkplastic
from Stockton, California
Gender:Female
After dripping over a dozen pots of coffee in this brand new coffee pot, I'm tossing it to the curb. The smell and taste of plastic makes the coffee undrinkable. I've tried baking soda, white vinegar, freshly ground coffee beans, and just plain water in an attempt to get rid of the chemical/plastic/noxious
taste this coffee maker produces with every pot. I want my money back! And I want to stop wasting time, and coffee beans, and vinegar, and baking soda, and water! on this smelly piece of junk.
taste this coffee maker produces with every pot. I want my money back! And I want to stop wasting time, and coffee beans, and vinegar, and baking soda, and water! on this smelly piece of junk.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Didn't last long
on January 19, 2015
Posted by: Needmycoffee
from Iowa, USA
Gender:Female
Got this as a gift and not even 2 weeks later it was making loud popping noises at the end of brewing. This morning an extra loud pop and now when I go to try to make more coffee, it leaves water coming out of the bottom of the machine. Don't know what happened, but the coffee maker is dead now!
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
So-o-o Disappointed
on September 20, 2015
Posted by: Carla1949
from San Bruno, CA, United States
Gender:Female
I've bought many Black & Decker products over the years and have found this to be a very reliable brand - until now. This coffee maker is no longer working properly and it's less than 1 year old. If I only want to make 3 or 4 cups - the reservoir doesn't fully empty during brewing. I'm going to check the service website to see if I can get a replacement. Other than that, I was very happy - nice small footprint - no issues with "plastic smell" as many others noted. Another feature I like is that the unit seems to be weighted so that when I use the on/off switch, it doesn't push the unit across my counter top. Lots of great features - but what happened to the inner works?
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Great... While it worked.
on October 22, 2015
Posted by: CassaundraTheTrainer
from Virginia Beach, VA, United States
Gender:Female
I bought this about 2 weeks ago and used it roughly 7 times before one morning randomly it decided to stop working. No brewing or heat. Took it back to target for an even exchange. Hoping this one lasts longer!
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Good, but sour coffee!?
on April 23, 2016
Posted by: krazgal00
from Oklahoma, United States
Gender:Female
I've had this for several months. I only bought white because it's all the store had. I would prefer black! The only complaint I have is the coffee tastes sour. Every. Time. I have literally bought about 10 different types of coffee, used faucet water and filtered, and nothing seems to make the coffee taste good. I scrolled though the reviews, but out of all the complaints I haven't seen this one yet. Maybe I'm just doing something wrong?! I don't know, but it's annoying when I can't have coffee because it tastes gross and I wasted money on this cheap machine that doesn't work how I'd like it to! I wish I would have just spent more for a better machine. I can't return this one because it's been too long, so yay for me. Money down the drain.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, April 25, 2016
Thank you for offering your feedback regarding your Black+Decker DCM600W. We’re sorry to hear about the issue with the flavor of your coffee. The satisfaction of our customers is vital to us. Please reply to the email we’ve sent you from youropinionmatters@spectrumbrands.com so we can better assist you.
Written by a customer while visiting blackanddeckerappliances.com