Customer reviews from blackanddecker.com
Black+Decker - 5-Cup Coffeemaker - White
Average customer rating
2.8
(27 Reviews)
Rating breakdown 27 reviews
5 Stars
8
4 Stars
1
3 Stars
4
2 Stars
5
1 Star
9
41%of customers recommend this product.
(
9 out of
22)
Customer Reviews for Black+Decker - 5-Cup Coffeemaker - White
Customer Rating
1
Bought brand new and it does not drip
on December 20, 2024
Posted by: beyond frustrated
from Ohio
Doesn't work. Brand new and it won't drip. Seriously, how hard is it to make a coffee maker!
No, I would not recommend this to a friend.
Response from blackanddecker.comBy CS, December 26, 2024
Hello. We appreciate your feedback on the (PRODUCT). We are sorry to hear that you are having problems with your tool. Your satisfaction is our top priority. We have reached out to you via email at the address you have provided to assist you further with this matter.
Thanks, Mitzy, BLACK+DECKER
Thanks, Mitzy, BLACK+DECKER
Written by a customer while visiting blackanddecker.com
Customer Rating
3
Died too soon!!
on March 23, 2025
Posted by: Died
from Michigan
Absolutely love black and Decker products!! That being said I have not had a coffee pot quite on me especially after just 3 years of use. I usually break the pot before it gives out on me... This morning I was sadly disappointed to find my pot won't power on.. not sure if I've done something to compromise it's functioning but it's definitely a sad morning when your coffee pot takes a crap
No, I would not recommend this to a friend.
Response from blackanddecker.comBy BLACK+DECKER, March 26, 2025
Hello Valued Customer and thank you for taking the time to provide your feedback. I am sorry that you had a negative experience with DCM600B 5-Cup Coffeemaker. I would like to assist you with getting in contact with our Customer Service Team that manages this product. We will be reaching out to you at the email address you have provided.
Thanks, Roxy
Thanks, Roxy
Written by a customer while visiting blackanddecker.com
Customer Rating
2
Not the greatest
on June 30, 2025
Posted by: NAS59
from Wisconsin
I loved this coffee maker until today. I use it with a smart plug and Alexa to start every morning, until this morning when it didn't work at all. I've had it less then a year, very disappointing.
I would recommend this to a friend!
Response from blackanddecker.comBy BLACK+DECKER, July 1, 2025
Hello NAS59 and thank you for taking the time to provide your feedback. I am sorry that you had a negative experience with DCM600B 5-Cup Coffee Maker. I would like to assist you with getting in contact with our Customer Service Team that manages this product. We will be reaching out to you at the email address you have provided.
Thanks, Roxy
Thanks, Roxy
Written by a customer while visiting blackanddecker.com