Customer reviews from geappliances.com
GE - 21.2 Cu. Ft. Top-Freezer Refrigerator
Average customer rating
3.7
(442 Reviews)
Rating breakdown 442 reviews
5 Stars
184
4 Stars
102
3 Stars
55
2 Stars
50
1 Star
51
65%of customers recommend this product.
(
262 out of
401)
Customer Reviews for GE - 21.2 Cu. Ft. Top-Freezer Refrigerator
Customer Rating
5
Great Features
on February 20, 2024
Posted by: Hilkilp
from DC
Great value for money, works perfectly and although it’s not side to side, the top freezer is huge!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Bad ice maker and horrible buzz
on March 3, 2024
Posted by: My4kids
from Moorpark ca
The ice maker went out and it makes a terrible buzzing noise and I’ve only had it for 2 years
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Kacie@GEAppliances, GE_Appliances, March 5, 2024
Oh no! This is not the experience we want you to have with your refrigerator, and we'd love the opportunity to help you. We've reached out to you via email to gather some additional information and we look forward to speaking with you at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
2
Complete let down
on March 25, 2024
Posted by: Avoidit
from Alabama
Worst I’ve ever owned. Within 1 year I Didn’t realize ice maker water hose was actually running down back of fridge until enough water ran thru the floor into the downstairs . Water condensation on inside of fridge section ceiling drips down ices up inside of fridge freezes anything on top shelf water drips everywhere . Got this one because it fit the opening in the house I purchased keeping because can’t afford another
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
1
Response from geappliances.comBy Charlie, GE_Appliances, March 27, 2024
We'd like to assist you with the ice maker leaking issues and we're reaching out directly via email; please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
Awful
on May 29, 2024
Posted by: Sandlot95
from RI
Worst refrigerator I’ve ever had, and I’ve only had it for a few weeks. The shelving options are awful, can’t stand a bottle upright, and the freezer/ice maker makes a ridiculously loud groaning noise.
Response from geappliances.comBy Devin, GE_Appliances, May 30, 2024
We want to help with your GE Appliances top-freezer refrigerator. You can view the normal noises and sounds you can expect your refrigerator to make on our website in the article at the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.126108173.1462885052.1716904563-1342374613.1688136512
This particular model offers adjustable shelving. You can view instructions and more information on how to adjust the shelves on page 6 of the owner's manual at the link below:
https://products-salsify.geappliances.com/image/upload/s--ld5_Himo--/5391dfda99a8cba686fb1581de31ec4f9c7a8e73.pdf?_ga=2.166084926.1462885052.1716904563-1342374613.1688136512
If the noise you're experiencing does not appear to be a "normal" noise, we recommend that you contact our warranty department for further assistance at 1-800-432-2737.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.126108173.1462885052.1716904563-1342374613.1688136512
This particular model offers adjustable shelving. You can view instructions and more information on how to adjust the shelves on page 6 of the owner's manual at the link below:
https://products-salsify.geappliances.com/image/upload/s--ld5_Himo--/5391dfda99a8cba686fb1581de31ec4f9c7a8e73.pdf?_ga=2.166084926.1462885052.1716904563-1342374613.1688136512
If the noise you're experiencing does not appear to be a "normal" noise, we recommend that you contact our warranty department for further assistance at 1-800-432-2737.
Written by a customer while visiting geappliances.com
Customer Rating
3
Overheating
on June 27, 2024
Posted by: Nicknametoo
The external sides on both sides overheat most of the time temperature of the sides is an excess of 103°F
Response from geappliances.comBy Jonathon, GE_Appliances, June 28, 2024
We want to help out with the heat you are noticing. It is completely normal for the area around and between the doors to feel warm or even a little hot. The sealed system is circulating warm liquid around the front edge of the freezer and fresh food compartment to help prevent condensation on the outside of the outside of the refrigerator. If you are experiencing temperature issues inside the refrigerator, we suggest scheduling service. You can do so by calling 1-800-432-2737 or by visiting this link here (https://www.geappliances.com/ge/service-and-support/service.htm).
Written by a customer while visiting geappliances.com
Customer Rating
4
Good Basic Refrigerator
on July 26, 2024
Posted by: db4him
So far, so good. I wish there was a light in the freezer, and hope there is never a need for separate freezer and refrigerator controls. But it seems to cool (and freeze) very well, and the icemaker works as well.
Written by a customer while visiting geappliances.com
Customer Rating
1
Worthless Refrigerator
on July 30, 2024
Posted by: Tlrobinson2k8
from Sanford, NC
I'm not please with this refrigerator at all. We just move into a new home and the ice maker stopped working. I can't figure why. It a brand new refrigerator.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, July 31, 2024
We want to help out with your icemaker not working. We suggest getting in touch directly with our service team. That way they can help schedule a technician to come out for diagnostics. You can do so by calling 1-800-432-2737 or by visiting this link here (https://www.geappliances.com/ge/service-and-support/service.htm).
Written by a customer while visiting geappliances.com
Customer Rating
5
GE for Ever
on August 19, 2024
Posted by: GE For Ever
Excellent fridge. Very spacious with ice maker. We are in love with it
Written by a customer while visiting geappliances.com