Customer reviews from geappliances.com
GE - 21.2 Cu. Ft. Top-Freezer Refrigerator
Average customer rating
3.7
(450 Reviews)
Rating breakdown 450 reviews
5 Stars
185
4 Stars
103
3 Stars
57
2 Stars
52
1 Star
53
65%of customers recommend this product.
(
262 out of
405)
Customer Reviews for GE - 21.2 Cu. Ft. Top-Freezer Refrigerator
Customer Rating
1
Got a lemon
on May 7, 2026
Posted by: DW in DFW
from Plano, TX
Bought brand new, worked ok 1st day. Had it 4 days and freezer isn't cold, ice maker stopped working day 2 and fridge isn't very cold either. Trying to get service earlier than the 11-12 days I was told is on the schedule. Trying to eat all my melted ice cream and thawed frozen dinners.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Sarah, GE_Appliances, May 8, 2026
We’d like to assist with this issue you’re having with the refrigerator not working as expected. For a cooling issue, we recommend checking the gaskets to be sure they’re able to seal completely. Additional tips regarding what to try for a cooling issue are available at this link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21185. The ice maker not working may be due to the temperature not being cold enough.
If you aren’t able to solve the cooling issue with troubleshooting, we’re confident a technician will be able to assist with your situation during your upcoming appointment. We’ll also be reaching out over email to discuss your situation further.
If you aren’t able to solve the cooling issue with troubleshooting, we’re confident a technician will be able to assist with your situation during your upcoming appointment. We’ll also be reaching out over email to discuss your situation further.
Written by a customer while visiting geappliances.com
Customer Rating
3
Bottom line with ice maker.
on February 1, 2026
Posted by: OBWAN
This is a basic model, with ice making capability. Everything works wonderfully. One can hear the ice making from rooms away. The insulation is minimal.
It looks pretty!
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
2
Response from geappliances.comBy Vikki, GE_Appliances, February 3, 2026
We appreciate your feedback and will share with our team.
Written by a customer while visiting geappliances.com
Customer Rating
2
Ice maker broke within 6 months
on January 22, 2026
Posted by: Chantal87
from Truckee, CA
Ice maker broke withig 6 months....fills up and spills over into freezer nonstop. Still trying to get someone out to repair it, but I'm just over the year mark so not covered under warranty. Big disappointment. Door also squeaks if anything heavy is placed in the door compartments.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Vikki, GE_Appliances, January 26, 2026
We would like to review your situation further and have sent you an email requesting additional information to do so. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
4
No light in freezer compartment
on January 10, 2026
Posted by: Safetylady
Why isn’t there a light in the freezer compartment????
One of the screws to attach the door handle didn’t go in all the way.
One of the screws to attach the door handle didn’t go in all the way.
Written by a customer while visiting geappliances.com
Customer Rating
3
Solid but loud
on December 9, 2025
Posted by: anavrin85
from Phoenix Az
Solid fridge, not alot of space. It is loud though
Features
3
Performance
3
Quality
2
Value
3
Response from geappliances.comBy Dianna, GE_Appliances, December 15, 2025
Your feedback is important to us, and we will pass your comments on to our product team for review.
We want to help and provide some information regarding the sounds on your unit. We have an article on our website that will have normal and abnormal sounds that we will link below for you to review. https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
We want to help and provide some information regarding the sounds on your unit. We have an article on our website that will have normal and abnormal sounds that we will link below for you to review. https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor design and poor quality
on November 10, 2025
Posted by: Lucchi
from South Carolina
Terrible interior design limits storage capabilities and literally "Wastes" space ! You can not move the shelves as you can with other modern refrigerators to support your own home purchases and preferences for groceries. The placement of the thermostat and it's large size also limit use of this refrigerator. Probably the worst refrigerator I have ever owned. Poor quality , handles are loose and it's brand new and you constantly have to push to be sure that the fridge and freezer are closed. What a disappointment ! Do not waste your $$$ on this fridge
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Vikki, GE_Appliances, November 11, 2025
We will pass your feedback on the shelves and the size of the temperature control along to our product team for review. We do recommend reviewing the Owner's Manual for leveling instructions (page 11) and to tighten the handles (page 19) -https://products-salsify.geappliances.com/image/upload/s--05vneMU_--/cb88zwvmyb3k59jllwj8.pdf
Written by a customer while visiting geappliances.com
Customer Rating
5
Great
on October 6, 2025
Posted by: Yolanda78
[This review was collected as part of a promotion.] Love the space it haves big storage bins there is always ice in the bucket it’s freeze very fast better than my big refrigerator that I have before great store shelves deep space I am very happy with my refrigerator
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Not pleased
on October 1, 2025
Posted by: Klb48
Freezer compartment is larger than needed. Shelves can not be spaced far enough apart. Difficult to get a gallon of milk in anywhere. Difficult to see what you have in the refrigerator due to shelves.
Response from geappliances.comBy Tierra, GE_Appliances, October 3, 2025
Your comment regarding the freezer capacity of your refrigerator is important to us. We will be sure to pass this information along to our product design team. Meanwhile, we are glad to assist with the capacity of the fresh food section. This unit has 2 adjustable fresh food cabinet shelves and the door has a gallon storage. You can refer to pages 6-7 of the owner's manual for further directions on adjustments here: https://products-salsify.geappliances.com/image/upload/s--05vneMU_--/cb88zwvmyb3k59jllwj8.pdf
Written by a customer while visiting geappliances.com