Hello there; we hope you are doing well! At GE Appliances, we strive to deliver the highest quality products and services that meet every need of our consumers; however, we understand that there is always room for improvement. This said, we would like to apologize for any inconvenience or frustration these loud noises have caused you.

Throughout operation, there are many sounds you may hear coming from this refrigerator. These sounds are normal and may include humming, gurgling, clicking, buzzing, and more. For a more in-depth list of sounds we highly recommend checking out this article which can be found on our website: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.55770479.513903715.1672755431-220349868.1668719408.

If you continue to experience unusual sounds, you may want to consider scheduling service with a GEA technician. You can schedule service by calling 1-800-432-2737 or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm.

We hope this information has been helpful. If you ever need assistance in the future, please do not hesitate to contact us. Kind regards – Matthew@GEA

Hello,

We're sorry to hear that your ice machine is not working well.

To resolve this issue we recommend referring to the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17403

If the issue continues to persist we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm

Let us know if we can ever be of assistance and we’ll be happy to help.
-Charlie@GEA