Customer reviews from geappliances.com
GE - 21.2 Cu. Ft. Top-Freezer Refrigerator
Average customer rating
3.7
(442 Reviews)
Rating breakdown 442 reviews
5 Stars
184
4 Stars
102
3 Stars
55
2 Stars
50
1 Star
51
65%of customers recommend this product.
(
262 out of
401)
Customer Reviews for GE - 21.2 Cu. Ft. Top-Freezer Refrigerator
Customer Rating
2
Too noisy
on December 19, 2021
Posted by: JRM1019
from Pittsburgh PA
Refrigerator makes too much noise!
When refrigerator door closes too hard the freezer door pops open!?
When refrigerator door closes too hard the freezer door pops open!?
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Sharon@GEA, GE_Appliances, December 21, 2021
Hi there, Thanks for your review! We're sorry for any inconvenience with the sound level of your refrigerator. Here is a helpful link that describes normal refrigerator sounds: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
Additionally, it's not unusual on a two-door refrigerator for one door to pop open when the other door is being closed. Please take a look at this link for some great tips to prevent this from happening: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16979
We hope this helps and if any questions come up, please reach out! - Sharon@GEA
Additionally, it's not unusual on a two-door refrigerator for one door to pop open when the other door is being closed. Please take a look at this link for some great tips to prevent this from happening: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16979
We hope this helps and if any questions come up, please reach out! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
GREAT FEATURE AND GREAT DESIGN
on December 22, 2021
Posted by: DENNY1
from NORTON OHIO
WE HAVE ONLY HAD OUR REFRIG FOR A COUPLE ODF DAYS, BUT ARE VERY PLEASE WE HAVE IT HERE IN OUR HOME. IT COOLS GREAT AND THE DESIGN OF THE INSIDE SHELVES AND DOOR OUR OUTSTANDING. WE ARE VERY HAPPY WITH IT AND ARE SURE YOU WOULD BE ALSO.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Good choice
on December 29, 2021
Posted by: ILR54
from Tiverton RI
We’re very pleased with our refrigerator — especially the size of the freezer.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice fridge for a semi-affordable price.
on January 6, 2022
Posted by: Konst Kids DC
from Philip, SD
Nice enough fridge. Drawers & door shelves are very spacious. I actually thought that the door was missing a shelf at first but found out that the empty space was just an alternate place to put the butter compartment. I decided to order another butter compartment to fill the void as I run a daycare so I need every inch of storage space I can squeeze out of it. That being said, I'm not too impressed with the shelf placement options in the main part of the fridge. That's one thing I miss about old-school fridges, a lot of them had shelf hangers running the full height of the fridge so you could adjust the shelves a million different ways until you got them "just right". This fridge basically has 2 options & each option is inconvenient for its own reasons. It makes a difference too that I typically need to store 4 gallons of milk in the fridge at a time as well as a couple gallons of juice (in addition to everything else) so I guess I would say this fridge is not ideal for a daycare or a large family but as far as beauty, quality & mechanics goes I have no complaints and would probably recommend it to a friend!
I would recommend this to a friend!
Features
3
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Refrigerator
on January 9, 2022
Posted by: Lbresko
from Pasadena MD
The refrigerator we purchased appears to be good. We recently purchased this item for our home that we are getting ready to sell.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Refrigerator 2021
on January 15, 2022
Posted by: Anonymous
from Ct
The refrig is nice but the lighting is not as good as my old one. It is blocked by the front piece.
I would recommend this to a friend!
Features
3
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Shelf failure
on January 15, 2022
Posted by: GERifrigerator
The product performs as stated except the bottom shelf easily breaks causing the vegetable drawer to fail.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
3
Value
3
Response from geappliances.comBy Elliot@GEA, GE Appliances, January 18, 2022
Hello there, thank you for reaching out to us with this review. We are really disappointed to hear about your issues regarding the shelves breaking. This is not something we like to hear, and it is clear how frustrating this must be. For this experience, we sincerely apologize.
If your issue is related to the shelf holding the bottom drawers coming loose from track meant to hold it in place, we do have information on how to properly push those in place on page 6 of the use and care manual, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000636.pdf
If the shelf itself is damaged and you need it replaced, we recommend contacting our factory service department by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope this information is helpful and aids you in getting the use you need out of your new refrigerator! -Elliot@GEA
If your issue is related to the shelf holding the bottom drawers coming loose from track meant to hold it in place, we do have information on how to properly push those in place on page 6 of the use and care manual, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000636.pdf
If the shelf itself is damaged and you need it replaced, we recommend contacting our factory service department by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope this information is helpful and aids you in getting the use you need out of your new refrigerator! -Elliot@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Fridge
on January 20, 2022
Posted by: klj24523
My product never worked.
I sent it back
Had dents in it too
I sent it back
Had dents in it too
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, January 24, 2022
Hi there,
Oh no! We're terribly sorry to hear that your refrigerator did not work. This is not the quality we expect from our products and do understand your anger. We're sad to know that you have left us and do hope for an opportunity to meet your needs in the future. Stay well. Mike@GEA
Oh no! We're terribly sorry to hear that your refrigerator did not work. This is not the quality we expect from our products and do understand your anger. We're sad to know that you have left us and do hope for an opportunity to meet your needs in the future. Stay well. Mike@GEA
Written by a customer while visiting geappliances.com