Customer reviews from geappliances.com
GE - 21.2 Cu. Ft. Top-Freezer Refrigerator
Average customer rating
3.7
(442 Reviews)
Rating breakdown 442 reviews
5 Stars
184
4 Stars
102
3 Stars
55
2 Stars
50
1 Star
51
65%of customers recommend this product.
(
262 out of
401)
Customer Reviews for GE - 21.2 Cu. Ft. Top-Freezer Refrigerator
Customer Rating
2
Doors on refrigerator Do NOT CLOSE Correct
on October 31, 2021
Posted by: Cal1960
from New York NY
Not happy at all Doors don’t close correctly this is the second one was delivered first one icemaker didn’t work and it would freeze the eggs very very unhappy
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Sarah@GEA, GE_Appliances, November 2, 2021
Hello. We appreciate you reaching out to us about your concern. We truly hate to hear the doors aren't closing correctly, especially as you also had an issue with the icemaker and freezing with your first unit. We know this would be frustrating.
You might want to make sure nothing is preventing the door from shutting properly, including any bins that aren’t fully closed. You may also want to check that the refrigerator has been properly leveled, to ensure the door is able to shut properly. We also have an article on our website with more details and troubleshooting information linked here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18947 .
We hope those troubleshooting details may be helpful. If needed, our service department is available at 1-800-432-2737 and would be glad to offer assistance. We will also be informing our Design team of the trouble you've had with the door; we value your insight, as we always want to be aware of any potential issues. If you have any other questions or concerns, we're glad to offer assistance any time. -Sarah@GEA
You might want to make sure nothing is preventing the door from shutting properly, including any bins that aren’t fully closed. You may also want to check that the refrigerator has been properly leveled, to ensure the door is able to shut properly. We also have an article on our website with more details and troubleshooting information linked here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18947 .
We hope those troubleshooting details may be helpful. If needed, our service department is available at 1-800-432-2737 and would be glad to offer assistance. We will also be informing our Design team of the trouble you've had with the door; we value your insight, as we always want to be aware of any potential issues. If you have any other questions or concerns, we're glad to offer assistance any time. -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
So Far So Good
on November 2, 2021
Posted by: Ogre805
from North Carolina
. We had it delivered and installed last week. Good solid product. Sturdy. The fan is louder than I thought it would be
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Noisy
on November 8, 2021
Posted by: HvyK
from Crown Point, IN
Seems to be louder than our previous fridge. Shelves are not nearly as adjustable either.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Works great !!
on November 17, 2021
Posted by: Soevanli
from Humacao ,Puerto Rico
Why it works great now?
My first fridge was delivered on 2021/10/02 and the freezer was not working correctly the drainage had something stuck in
it and after 2 technicians tried to fix it and couldn't .I was sent another fridge that's working great
My first fridge was delivered on 2021/10/02 and the freezer was not working correctly the drainage had something stuck in
it and after 2 technicians tried to fix it and couldn't .I was sent another fridge that's working great
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
I detest this fridge
on November 26, 2021
Posted by: JeffFridge
from Reno, NV
Not often would I feel compelled to write a review about a fridge that came with the apartment im renting, yet here I ham.
Cons: fridge has very weak magnets in the door and doesn’t like to stay shut or to shut when it’s almost shut.
The fridge’s layout is horrible. The only place a gallon of milk will feet - even if you adjust the shelves - is the top shelf, or the door. The warmest parts of the fridge.
There is one temperature control for the fridge and freezer. Set it at the recommended setting and food in the back of your fridge will freeze. Want your food to not freeze? Well then a good chunk of the fridge will be in the danger zone when it comes to temperature.
It’s obvious the “budget special” for faux luxurious apartments.
Pros: it looks halfway decent from the outside when it’s closed.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, December 2, 2021
Hi there,
We're awfully sorry to hear that you detest this refrigerator and understand your frustration. We do have some troubleshooting articles we want to provide.
If your doors are hard to close then check out this article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18947
If the gasket needs to be replaced, then check out this helpful article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16609
Regarding your food freezing in the refrigerator, check out this article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=20491
We do hope this information helps. Stay in touch. Mike@GEA
We're awfully sorry to hear that you detest this refrigerator and understand your frustration. We do have some troubleshooting articles we want to provide.
If your doors are hard to close then check out this article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18947
If the gasket needs to be replaced, then check out this helpful article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16609
Regarding your food freezing in the refrigerator, check out this article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=20491
We do hope this information helps. Stay in touch. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Lot of space
on December 3, 2021
Posted by: Roger 2021
from CA
Best ever product I bought from Ge, I already recommended it to all my friends
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
GE-GIE21GHSS
on December 8, 2021
Posted by: gdfd
from Central Massachusetts
Awesome refrigerator. Massive top freezer and lots of room in refrigerator. Researched product on-line and glad I did. No salesman to try and steer me towards other brands etc... Wanted this refrigerator specifically. My go to store was out of stock and wouldn't order, so I went to my second favorite. In stock and cheaper than MSRP. Can't beat that.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
New Fridge!
on December 10, 2021
Posted by: GM1110
from South Lyon Mi
I purchased this fridge to replace my last GE after having it for 30+ yrs; which is what encouraged me to purchase another. The price point was great, GE stands behind their products but wish there was a light in the freezer like my previous unit and was finger print resistant. Aside from that, recommend this unit
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com