Customer reviews from geappliances.com
GE - 21.2 Cu. Ft. Top-Freezer Refrigerator
Average customer rating
3.7
(442 Reviews)
Rating breakdown 442 reviews
5 Stars
184
4 Stars
102
3 Stars
55
2 Stars
50
1 Star
51
65%of customers recommend this product.
(
262 out of
401)
Customer Reviews for GE - 21.2 Cu. Ft. Top-Freezer Refrigerator
Customer Rating
4
good but not as expected
on September 9, 2017
Posted by: roughrider169
from Tampa, Fl
Ice maker can't seem to find temp to produce a larger amount of Ice, (fill tray), no light in freezer portion,
I would recommend this to a friend!
Features
3
Performance
3
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Not user friendly.
on October 19, 2017
Posted by: GD M
Although the refrigerator does its job, organizing the food is challenging. For starters, you must bend down in order to access anything inside. Also, few choices exist to move shelves up or down, so that you are limited to particular spaces for tall items, such as milk or juice containers.
The top freezer freezes the food well, however the shelf inside does not support too many heavy items. After placing about 14 quart containers of frozen food on the shelf, the shelf dislodged.
Overall, it is now really user friendly. Other than that, it does its job.
The top freezer freezes the food well, however the shelf inside does not support too many heavy items. After placing about 14 quart containers of frozen food on the shelf, the shelf dislodged.
Overall, it is now really user friendly. Other than that, it does its job.
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
2
Value
2
Response from geappliances.comBy BRENDAatGE, GE Appliances , October 23, 2017
Hello,
Thank you for taking the time to write a review on your refrigerator. We regret your experience.
We appreciate your business and value you as a customer. We will be sure to share your comments with our Product Design Team. Thanks for your feedback.
Thank you for taking the time to write a review on your refrigerator. We regret your experience.
We appreciate your business and value you as a customer. We will be sure to share your comments with our Product Design Team. Thanks for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
3
No Freezer Light Indicated on Spec's
on November 10, 2017
Posted by: no I would not
from Lorain, OH
I am upset that I needed to be aware of no freezer light indicated anywhere on the spec's or anywhere for the refrigerator/freezer I received. I had a freezer 30 years old or slightly older that had a light in the freezer and even before that I never had a refrigerator/freezer that did not have a light so I wasn't aware of I purchased one with no light in the freezer. In this day and age how weird!!! I have always trusted General Electric for having the best appliance possible and have always thought them to be up front with descriptions, now I know better. How unfortunate for me to trust since I grew up with all GE products.
No, I would not recommend this to a friend.
Features
1
Performance
5
Quality
3
Value
3
Response from geappliances.comBy BRENDAatGE, GE_Appliances, November 15, 2017
Hello,
Thanks for taking the time to write a review. Many factors go into the design of our products and consumer input is a top priority. Other factors, such as consumer expectations, manufacturing, cost, changing technology and product appearance are also part of the design decision.
Your comments are important to us and we will forward them to our product design team.
Thanks for taking the time to write a review. Many factors go into the design of our products and consumer input is a top priority. Other factors, such as consumer expectations, manufacturing, cost, changing technology and product appearance are also part of the design decision.
Your comments are important to us and we will forward them to our product design team.
Written by a customer while visiting geappliances.com
Customer Rating
3
Refrigerator
on January 5, 2018
Posted by: JD Taylor
from Myrtle Beach, SC, United States
The refrigerator is fine except for two items. Inside the freezer door had small frozen drops hanging off the rubber seal. They appear to be gone. When opening the refrigerator door, one has to bend down to put items into the refrigerator.
I would recommend this to a friend!
Features
3
Performance
3
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
3
Not to thrilled
on January 20, 2018
Posted by: Together
from Northfield, OH 44067, United States
The freezer door pops open when closing the refrigerator. The freezer door closes poorly
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
3
Value
2
Response from geappliances.comBy BRENDAatGE, GE_Appliances, January 23, 2018
Hello,
Thank you for taking the time to write a review on your new refrigerator. We regret your experience. Please click on the link below for troubleshooting tips:
http://bit.ly/2aOvLtC
We appreciate your feedback.
Thank you for taking the time to write a review on your new refrigerator. We regret your experience. Please click on the link below for troubleshooting tips:
http://bit.ly/2aOvLtC
We appreciate your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
3
Decent Fridge
on January 24, 2018
Posted by: Vipmelis
from Charlotte, NC, United States
I had to take out the middle shelf because I couldn't stand anything up. Even a gallon of milk wouldn't fit. Also, I don't like that the dial for the temp is right in the front because my child keeps messing with it. Freezer is nice and big but the ice just clumps up when it's made.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
4
Value
4
Response from geappliances.comBy BRENDAatGE, GE_Appliances, January 25, 2018
Hello Vipmelis,
Thank you for taking the time to write a review on your refrigerator. We appreciate your suggestions for improvement and we apologize for any inconvenience. Please click on the link below for troubleshooting tips for clumping ice:
http://bit.ly/2Eb8s9o
We appreciate your feedback.
Thank you for taking the time to write a review on your refrigerator. We appreciate your suggestions for improvement and we apologize for any inconvenience. Please click on the link below for troubleshooting tips for clumping ice:
http://bit.ly/2Eb8s9o
We appreciate your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
1
Broken down twice in the 1st year
on January 29, 2018
Posted by: Danii
Brand new fridge installed in our new house in January 2017. Within 2 months, we had to have it serviced as it started pouring out water and flooding our kitchen. After 11 months, the ice maker stopped working. This fridge is a lemon. I expect a new fridge to work. This one doesn't.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
2
Poorly designed
on August 30, 2018
Posted by: kitty78
from raleigh nc
Refrigerator works well, but have a hard time getting stuff off of shelves. The way the freezer is made, it takes up all the space on top shelf, and you have almost have to stand on your head to get food out. It is very poorly designed. I am barely 5 ft. tall, and it is really hard for me, so imagine if you are taller, you would have to bend double to be able to reach in refrigerator. I bought about 5 months ago, and really disappointed with it, but I will have to deal with it, because I made a poor choice. After I bought, I read reviews, and saw that other people had complained about same issues.
No, I would not recommend this to a friend.
Features
1
Performance
4
Quality
3
Value
3
Written by a customer while visiting geappliances.com