Customer reviews from geappliances.com
GE - 21.2 Cu. Ft. Top-Freezer Refrigerator
Average customer rating
3.7
(450 Reviews)
Rating breakdown 450 reviews
5 Stars
185
4 Stars
103
3 Stars
57
2 Stars
52
1 Star
53
65%of customers recommend this product.
(
262 out of
405)
Customer Reviews for GE - 21.2 Cu. Ft. Top-Freezer Refrigerator
Customer Rating
1
Smelly fridge
on September 8, 2025
Posted by: Dolfdube
from Des moines iowa
[This review was collected as part of a promotion.] This fridge just really smells you know it’s brand new less than 6 months old and already the defrost timer goes out you have to tear the back off and pull it out just to get to the timer because it has no features that slow you to do diagnostics or anything of that nature with the door switch or cold control knob . You buy a new fridge and al the sudden it’s as though I’ve gone backwards in time to 1981 as far as features go but on closer inspection it becomes apparent that this fridge isn’t from 1981 because if it were it would probably still be running . In 1981 he made a decent icebox and took some pride in there products it is painfully obvious that he no longer takes any pride in these machines . Nobodies proud of garbage and that’s what this machine is . It just really smells and I’m curious wether you guys actually sharpen the edges of the metal pieces you put on these stainless steel paperweights, because they are sharp enough to shave with
Response from geappliances.comBy Diego, GE_Appliances, September 10, 2025
We want to help you with your refrigerator, we recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
4
Refrigerator
on September 8, 2025
Posted by: Refff
from Texas
[This review was collected as part of a promotion.] We love our new refrigerator. Overall the size is good not giant and actually very stylish look. Big freezer and side departments and shelves look very compact and have big wide space. Only thing is me personally not really satisfied with heights of shelves. They are wide but not giving space for tall lemonade jars or gallons sizes. But overall it’s 👍🏻
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
The refrigerator is okay.
on September 5, 2025
Posted by: Dominic4
The refrigerator is okay. The top shelf is hard to get a jug of milk into or any item of similar height.
The icemaker is poorly designed. I have not gotten a full bin of ice yet and the cubes are never full sized. It takes this forever to produce ice. Very disappointed.
The icemaker is poorly designed. I have not gotten a full bin of ice yet and the cubes are never full sized. It takes this forever to produce ice. Very disappointed.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, September 9, 2025
We are more than glad to assist with your refrigerator. The shelves and bins in the unit are adjustable. Nevertheless, your comment regarding the shelf is important to us and will be considered by our product design team for review. As far as the ice, the icemaker must be at a temperature of 15° F or lower to produce ice. The normal recommended freezer temperature setting is 0° F. Also, very little food or no food in the fresh food or freezer sections may slow down the production of ice. A greater food load allows temperatures to remain more stable. For more troubleshooting, refer to the article here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17763
If the issue with the ice persists, please schedule a service appointment with a Bodewell technician by calling 833-426-3393 or schedule online at https://www.bodewell.com/schedule-repair-service
If the issue with the ice persists, please schedule a service appointment with a Bodewell technician by calling 833-426-3393 or schedule online at https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting geappliances.com
Customer Rating
5
Great!
on August 27, 2025
Posted by: Bren L
[This review was collected as part of a promotion.] Super quiet, works well (my food is always kept cold), tons of space (especially the drawer space - which is a big bonus for us) & aesthetic looking. 10/10 highly recommend.
Written by a customer while visiting geappliances.com
Customer Rating
4
Great Product
on August 19, 2025
Posted by: EmLamp
from San Tan Valley AZ
Love how much this refrigerator holds with all the shelving! The way it's arranged definitely helps give a large capacity. It's very quick to cool and yet it's also very energy efficient. The only thing that could turn this into a 5/5 is if it had a water dispenser. It has the water line for ice which is great but having the dispenser as well is very beneficial if you go through lots of water, I use it for making formula and my baby eats a ton 😂. Overall a great product!
Written by a customer while visiting geappliances.com
Customer Rating
2
Mystery leaks
on August 6, 2025
Posted by: BevArm
Mysterious leaking in the freezer and the fridge that the tech can't diagnose. The temp settings are not extreme and its no where near a heat source so it over working due to high temps is not the cause.
Response from geappliances.comBy Jonathon, GE_Appliances, August 12, 2025
We're sorry about the freezer leaking. We do see that you are currently working with our team to help get this resolved. We're confident that we will be able to make this right. Thanks again for working with us.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great efficiency!
on July 31, 2025
Posted by: Turtlette
from Indian River,MI
Very roomy! Nice and quiet. Shelving is just right. Love it!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Freezer on top
on July 23, 2025
Posted by: Dishwasher Compartment
from Maricopa, AZ
It’s a good refrigerator. I’m short? And it’s short for me. You have to bend down A LOT to get in and out. It would make more sense if the freezer was on the bottom and fridge on top.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com