Customer Reviews for GE - 21.2 Cu. Ft. Top-Freezer Refrigerator
Customer Rating
5
Very spacious
on October 2, 2022
Posted by: Becca F
from Columbia SC
The refrigerator is very spacious. I like the layout and the sliders for the vegetable and fruit drawers. Door shelves are wide. Freezer is great size.
We did considerable research before purchasing our GE appliance and we know we have a top-of-the-line appliance. Also, the customer support at Plugs in Charleston, SC was absolutely amazing in answering our questions about many different appliance brands.
Ordered this fridge from mom who is in her late 70's. She wanted a traditional white fridge. It is really nice and very spacious and clean looking. It is very sturdy and has a built-in ice maker factory installed. Typically on these models you need to buy an ice make kit, but this one had it built in. Very happy with purchase!
I am very disappointed with this product.. The freezer is hard to regulate. When you get the right temperature in the refrigerator it's not cold enough in the freezer or Vin the freezer or vice versa. I will never buy another one that doesn't have dual thermostats that's. And then to make matters worse every time I close the refrigerator door the freezer door pops open a little. I end up throwing out ice cream and things that get too soft because warm air is seeping in
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Krystal@GEA, GE_appliances, September 1, 2022
Hello- Thank you for writing a review on your new refrigerator. We understand your concern and thank you for giving us a chance to assist. We apologize for any inconvenience. If your ice cream is too soft, you may need to experiment to determine the best temperature control setting. Take a look at page 5 of your owner's manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000636-1.pdf&_ga=2.163922551.976168909.1661861335-232824690.1658952658 The coldest location is at the rear of the freezer. We are very sorry that you do not like the single thermostat and will make sure to pass your feedback on to our design team.
We understand the issue you are having with your doors is frustrating as well, we recommend contacting a GE Service Tech, you can call 1-800-432-2737 or schedule online at:: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps! Please let us know if we can be any further assistance. - Krystal@GEA
Fridge is big enough for the family and small enough to fit in the fridge space we have in our kitchen I recommend this GE - GIE21GSHSS series for any family!