Customer reviews from jennair.com
JennAir - 20 Cu. Ft. French Door Counter-Depth Refrigerator
Average customer rating
4.2 out of 5
4.2
(193 Reviews)
Open Ratings Snapshot
Rating breakdown 193 reviews
5 Stars
102
4 Stars
54
3 Stars
17
2 Stars
7
1 Star
13
82%of customers recommend this product. 
(
157 out of 191
)
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Customer Reviews for JennAir - 20 Cu. Ft. French Door Counter-Depth Refrigerator
Customer Rating
5 out of 5
5
Great product. Fit perfectly
on February 22, 2017
Posted by: Barb Maresh
from Baton Rouge LA.
Verified Purchase:Yes
I wanted a counterdepth unit and this fit the bill. I have a wall on one side refridgerators that hinge out will not open next to a wall. These hinge inward so the outside width of the doors is the same as the width of the unit itself. So the doors open and the wall is not an issue. Nicely made.
Pros: Customizable Shelving, Quiet, Attractive Design, Holds Temperature Well, Easy Access
I would recommend this to a friend!
Written by a customer while visiting jennair.com
Customer Rating
3 out of 5
3
First new refrigerator is 30 years!
on November 24, 2016
Posted by: Barb Maresh
from Kalona, Iowa
Verified Purchase:Yes
I wanted to match a new down draft Jenn-Air oven so I bought the Jenn-Air refrigerator. It was very expense and it has very cheap feeling lightweight drawers.
Pros: Attractive Design, Easy Access
Cons: Flimsy Shelves
I would recommend this to a friend!
Written by a customer while visiting jennair.com
Customer Rating
3 out of 5
3
Cabinet materials are cheap/not durable
on October 28, 2015
Posted by: Barb Maresh
from Richmond, MA
Verified Purchase:Yes
I bought this last June and it has been operating OK. Exception is that fesh strawberries partially froze on the top shelf of refrigerator even though thermostat set at 38degrees. Also drawer plastic was/cracked due to too thin/cheap plastic materials. Dealer replaced but what to expect over the refrigerators lifetime? Everyone is saying that we should only expect 10 yrs life out of any appliances these days. Hopefully the advertised energy savings are true but that is yet to be seen. Since these plastics are so fragile and the life cycle of these units are so short, we hope the plastics are recyclable. Freezer ice container should have higher sides since every now and then the ice maker throws9bounces) a cube over the top to the bottom of the freezer which requires emptying the bottom tray to recover.
I would recommend this to a friend!
Written by a customer while visiting jennair.com
Customer Rating
5 out of 5
5
Beautiful appliance
on October 22, 2015
Posted by: Barb Maresh
from New Orleans LA
Verified Purchase:Yes
I like the bottom freezer because it makes it easier to find items. Everything works well, and one can adapt the space available by moving or removing a shelf.
I would recommend this to a friend!
Written by a customer while visiting jennair.com
Customer Rating
5 out of 5
5
Great Space
on October 19, 2015
Posted by: Barb Maresh
from Atlanta, GA
Verified Purchase:Yes
We have a small bungalow kitchen that we updated, this refrigerator has a TON of space but fits in nicely with our small kitchen, it looks amazing and the function is great.
I would recommend this to a friend!
Written by a customer while visiting jennair.com
Customer Rating
3 out of 5
3
Like but don't love.
on September 26, 2016
Posted by: Barb Maresh
from Healdsburg, CA
Verified Purchase:Yes
I bought this as part of a full kitchen overhaul. I got the counter depth to stream line the look of the kitchen. Overall I like the refrigerator however I was a little disappointed by the quality of the vegetable drawers. They feel like they will break in no time at all. Also, in order to make the shelves more customizable they do not go to the back of the refrigerator and small items fall off the back. Otherwise - good so far.
Pros: Easy Access, Quiet, Customizable Shelving, Holds Temperature Well, Attractive Design
Cons: Shelving doesn't go all the way to the back., Flimsy fruit and vegetable drawers
No, I would not recommend this to a friend.
Written by a customer while visiting jennair.com
Customer Rating
5 out of 5
5
Coolest refrigerator ever!
on October 20, 2015
Posted by: Barb Maresh
from Boston, MA
Verified Purchase:Yes
Had this installed during the 'dog days' of Summer, and it worked perfectly through those awful days of heat. The ice water was such a great feature. Freezer maintained consistent temp. Refrigerator is great, and I love the warning chimel when I forget to shut the door completely. Worth every penny!
I would recommend this to a friend!
Written by a customer while visiting jennair.com
Customer Rating
2 out of 5
2
I wouldnt buy again
on February 5, 2017
Posted by: Barb Maresh
from New York
Verified Purchase:Yes
It's a very attractive fridge but inside is quite flimsy and the shleves have a large space in the back so are not conducive to storing much. Ok for a couple-not great for a family.
Pros: Holds Temperature Well, Quiet, Customizable Shelving, Attractive Design
Cons: Bad Ice Maker, Limited Shelving Options, Poor Layout, Flimsy Shelves
No, I would not recommend this to a friend.
Written by a customer while visiting jennair.com
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