Customer Reviews for Electrolux - 24" Tall Tub Built-In Dishwasher - Custom
Customer Rating
4
need help
on February 16, 2012
Posted by: Anthony
beeper Went of on water in Pan, service came out install gasket kit water in tub went humedity switch mayby the main control unit wont start. 3 days later switch re set? no more beeping, on light on Qi control ? wont come on Power to unite on Is there a fuse ? Please help store wont repair the unit Anthony
I purchased this dishwaser about a year ago. So far the repairmen have been in 4 times and the dishes are still not clean. In fact they have more residue on them then when they went in. We have raised the water temperature, used less detergent, switched brands and still dirty dishes. Do yourself a big favor and don't even consider purchasing this product.
I bought this dishwasher in March 2011 because of it's looks, capacity and Electrolux's reputation for quality products. I had top-rack cleaning issues from day 1, but...I have tried to manage that by pre-rinsing and being very careful in how it's loaded. I'm sorry to say that now, 8.5 months later, I'm waiting for a repair because it's leaking on the floor, setting the Error 01 leak code. I then looked online to see reviews on this model and...just since March, there have been MANY complaints of the same issue...one where the product had to be repaired 10 times and still leaked! Hope they fix it the first time for me, or I'm asking for a replacement DW, one without whatever design issue is causing this problem.
It's a quiet dishwasher I will give it that!! Beside that STAY WAY!!!! I just bought everything new and to match the stainless I got a new dishwasher, the wall unit (27' /30' electric microwave combination (Another horrible product - the microwave can not make popcorn!!! The oven is ok), and the fridge. The dishwasher doesn't clean!!! Coffee from a white mug... forger it! Chocolate from a glass, don't even think about it!!! You are better off washing your dishes by hand... because you will have to redo it anyway more then half of it!!! Another thing, is that beside looking beautiful and being so quiet (big plus), The machine has NOT one sign outside that let you know that is working.... so if you run your dishes and someone else come to the room, they will open, and not know that the machine is working.... I wish some kind of light or mechanism would sign that the machine is on!
Worst product ever! Well I would say a little bit worst then the microwave combo!!!
Purchased this dishwasher in Jan 2009. We were impressed with how quiet it was, you had to put your ear to the machine to hear it working. You cannot fill the racks as full as the manual states because all dishes will not be cleaned - dishes will be too close together. When you space them out, it cleans very well. We have had 3 repair issues - 7 months after the warranty expired, wash motor stopped. Electrolux did send a replacement motor, we paid for repair/installation. Five months later, it developed an electrical problem and quit working - we paid for the repair. Then 5 months after this repair, it quit working and noted and error code 01 (leak detected). No water leak found, but repair center thought control panel was bad. Another repair cost $400 parts/labor. Maybe this dishwasher was made on a Monday or Friday. Even so, for the price paid, it should be of better quality.
We bought this January 4, 2009. We are on our 4th warranty call. Thank goodness we bought the 4 year extended warranty plan. Computer cable loose, Water sensor alarm due to leaking gasket, and the second time now to replace the rollers for the lower basket.
I am extremely disappointed in this dishwasher. Yes it is very quiet, and holds large items. It's cleaning ability is terrible. I have tried different configurations, water temperatures, and wash cycles. I rarely wash a load of dishes that gets everything clean and I always rinse the dishes before putting them in. If I have to clean before cleaning all I have is an expensive dish dryer. My old dishwasher would clean even crusty dry dishes. I've tried turning the water pressure up and down, the lightest weight piece of plastic doesn't budge during any wash cycle. No need for those hold down clips. The fancy cutlery holders only keep my cutlery from getting clean. My silverware is too big for the nifty holders. I use the basket from my old dishwasher. If I had doll dishes I could fit the number of place settings in that it claims. I guess if my old dishwasher was cheap and worthless I would think better of this one.
This Dishwasher looks great. The stainless is easy to keep clean and the controls are also easy to use. The inside looks as good as the outside and is very versatile in respect to dish placement. Okay, the key word was looks good. Otherwise this dishwasher does not clean your dishes. They must be completely clean before loading or it will leave a dry film on everything. The soap dispenser is always 1/4 filled with leftover detergent. I have to manually remove it between cycles each wash or it just continues to build up. It also uses a lot of rinse aid, but I do like the warnings you get when it is getting low. Sadly, I have had bottom of the line dishwashers that clean your dishes better. Considering that the Stove and the refrigerator in this line is AMAZING in all respects (I own the whole line), the dishwasher definately falls short.