Customer Reviews for Electrolux - 24" Tall Tub Built-In Dishwasher - Custom
Customer Rating
3
Good features
on July 6, 2018
Posted by: Cyn52
from Hainesport,NJ
Excellent feature is the adjustable too rack. Really comes in handy.
I would recommend this to a friend!
Response from www.electrolux.comBy Brandi, Online Outreach Specialist, July 10, 2018
Isn't that a great feature, Cyn52! I really like it too! I am glad you are enjoying your new dishwasher. Please don't hesitate to reach out to us directly if you need any assistance. We can be reached at 1-877-435-3287 M-F from 8a-8p or Sat from 9a-6p EST. ~ Brandi
I bought this dishwasher about 4months ago after not ding a dishwasher in years. I was never a fan of the water use and not always clean dishes coming out in the past. However, my new Electrolux is a godsend! My wife loves it and uses it always now.
I bought this dishwasher several years ago. Never cleans well! It has been serviced multiple times with very little improvement. Top rack dishes are never clean. I always have to rinser rewash. There seems to be residue leftover after running. I also have to use extra hot water and high pressure. I ends up running for 90 minutes. I wish I had returned it!
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Anna, Online Outreach Specialist, December 18, 2015
Hello Ally girl. We appreciate you taking the time to provide a review of your experience. We do apologize that you have had trouble with the performance of your dishwasher. Please contact us directly for assistance. Kindly, Anna
I bought this product about 18 months ago and the machine never realy worked well but I just hung onto it thinking that I bought the wrong one. I was only using one or two of the cycles that worked. the machine got progessively worse until it stopped working. I vowed I would not ever buy an electrolux again. My husband thought he might be able to fix it so I ordered a manual from your company. He found out that the motor was shot and maybe he could order a new one. i called your office and told them that but no one every told me or him that it was still under warranty. My husband was on the phone to order the part when at last someone on your end said "wait a minute, this is still under warranty." eventually we got it repaired for free which was great...but the original machine was a bust until we had it repaired.
Great looking dishwasher. I have to run the extra hot cycle with each cleaning and there is always grit left on the door so I imagine it is also on my dishes. The baby bottles that I sterilize on the top rack also have debris that I have to manually remove each morning. Other than that- no issues!
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Online Outreach Specialist., June 25, 2015
Hi there Electrolux Friend!
We want to thank you for being a part of our Electrolux family and express our appreciation for purchasing our appliances. I want to personally thank you for sharing your important feedback. Your voice matters to us as we constantly strive to be the best home appliance company in North America. We have reached out to you personally to review your concern and answer any questions you might have. We look forward to your response.
Thank you again, Judy, Online Outreach Specialist.
We purchased this expensive “top of the line” dishwasher only a five years ago, and we are finally done with it. There have been at least 5 repairs in the last 2 years and our frustration has reached a tipping point. The racks are flimsy, they fold down with every plate you put in and the top rack barely holds glasses. Dishes have never come out clean (even after rinsing in the sink). Save your money, save your stress – this dishwasher was poorly made and grossly overpriced.
My expensive dishwasher is doing what it always done. It is a pretty drying rack. But at least 3 weeks ago it used to rinse too. I had one repair done 2 years ago to replace a pump. Now the drain light came on. My repairman thinks it needs a new board. So is it worth repairing?