Customer reviews from geappliances.com
GE - 5.0 Cu. Ft. 12-Cycle Top-Loading Washer - White
Average customer rating
4.4
(439 Reviews)
Rating breakdown 439 reviews
5 Stars
306
4 Stars
67
3 Stars
24
2 Stars
5
1 Star
37
86%of customers recommend this product.
(
370 out of
428)
Customer Reviews for GE - 5.0 Cu. Ft. 12-Cycle Top-Loading Washer - White
Customer Rating
4
Love this washer!
on August 5, 2014
Posted by: Lisa73
from Griswold, CT, United States
I just purchased this washer and love the fact that it is so quiet.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
GE washer
on August 12, 2014
Posted by: gerado
from tampa fl
It vibrates too much and even though struts have been added I am not happy.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
2
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
1
Not even good enough for the dogs
on May 26, 2019
Posted by: AmyB1313
from Dallas, TX
I have had this washer for 4 years now and curse it every day. Clothes are not washed well. All it does is wrinkly everything in a ball and swish it around. When it’s done, clothes are so wrinkled that even the dryer won’t help it. The good thing about it is that it is so large I can wash big dog beds. But even those don’t come clean. It has also rusted around the bleach dispenser. This washer is terrible and I wish my husband had never bought it.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
3
Value
1
Response from geappliances.comBy SHARONatGE, GE_Appliances, May 28, 2019
Hello AmyB1313 - We are sorry to hear of this difficulty you are experiencing with your washer.Please reach out to us by email at the following link so we may further review your situation: http://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact
We appreciate your feedback and look forward to hearing from you.
We appreciate your feedback and look forward to hearing from you.
Written by a customer while visiting geappliances.com
Customer Rating
1
Worst Washer I have ever had.
on September 14, 2019
Posted by: SuziM
from San Diego, CA.
This washer does not even warrant a 1 star. It truely is the worst washer I have ever had to deal with. I am 4 years into this expensive washer and it won't even spin properly anymore. I am left with no other solution than to buy a new washer. The repairs are absolutely outrageous in cost. And my bleach area is all rusted out. I will never buy a GE product again. Done with GE for good.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy SHARON@GEA, GE_Appliances , September 16, 2019
Hello SuziM - We sincerely apologize for the difficulty with your washer. Please email your details to eResponse@geappliances.com, and we’ll be glad to look into this for you. In your email, be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your washer. Thank you, again, for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
1
Water Level
on November 25, 2019
Posted by: Micky T
from SLC, UT
Water level is awful. I actually get clothes that are still partly dry at the end of the wash cycle. I will be giving this machine away for scrap metal and purchasing something that actually washes clothes not just gets them a little wet.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy SHARON@GEA , GE_Appliances , November 27, 2019
Hello Micky T - For more help with your washer concerns, please feel free to reach out to our e-mail team at: https://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARsupportflyout-contactphone
Written by a customer while visiting geappliances.com
Customer Rating
1
Not Great
on April 14, 2022
Posted by: Cajun Miss
from Dawsonville, GA
Terrible product no more GE products.....my previous washer was a GE and only lasted 7 years.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, April 21, 2022
Hi there,
Thanks for taking the time to leave a review. So sorry to hear about the issues you've had with your washer and that this has damaged our reputation with you. Know that if you've got questions or concerns about your appliances in the future, we're always happy to help as best we can.
Best wishes,
Michael@GEA
Thanks for taking the time to leave a review. So sorry to hear about the issues you've had with your washer and that this has damaged our reputation with you. Know that if you've got questions or concerns about your appliances in the future, we're always happy to help as best we can.
Best wishes,
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
GreatAAAWasher
on May 11, 2014
Posted by: sath
from San Angelo, TX, United States
New Delivered So Far We Love this Machine; Elegant and Quiet
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features, quiet, and efficient
on June 6, 2014
Posted by: Snapdragon134
from Philadelphia, PA, United States
Fabulous product. Easy to use. Love the water and energy saving features. I would recommend this to everyone.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com