Customer reviews from brother-usa.com
Brother - MFC-9840CDW Wireless Color All-in-One Laser Printer
Average customer rating
3.7
(115 Reviews)
Rating breakdown 115 reviews
5 Stars
41
4 Stars
32
3 Stars
21
2 Stars
12
1 Star
9
71%of customers recommend this product.
(
81 out of
114)
Customer Reviews for Brother - MFC-9840CDW Wireless Color All-in-One Laser Printer
Customer Rating
5
Really Like this Printer
on May 3, 2010
Posted by: TTFW
from Virginia
Really like this printer - second one we have purchased. This one is faster than the first - you don't have to wait very long (about 8 seconds) to get your first print or copy, and the wireless network connectivity is great - I had no problems setting up printer on the network. The control center works well for faxing, scanning, and printing. I did notice that the previous model had a studier paper feed tray and other plastic components but everything works just fine even though it has a "plastic" feel. Obviously, I recommend this printer.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
2
Poor color print quality
on May 3, 2010
Posted by: OfficeManager
from Blacksburg, VA
We are happy with the machine as a multi-function machine in general but we do a large amount of color printing and the color print quality is VERY poor. If you want the use this machine to print pieces in-house for mailings we have found we cannot do that. If you are using for general office use it is perfect.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Love a Brother!!
on May 3, 2010
Posted by: TAB2010
from Cherokee, NC
This printer is awesome!! I love it and have not been disappointed in its quality. It's works great for my desktop publishing business. Thanks, BRO! = ]
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Very Good Printer - Great Buy
on May 3, 2010
Posted by: LongTimeHPBeliever
from Seattle, WA
This is the first NON-HP printer I've purchased in 20 years or more. It was a risk...but the feature-rich deal and the Brother reputation pushed me over the edge this time. So far, I've not been disappointed. I love the small 4-in-1 footprint, speed, print quality, duplexing, autofeed, intuitive layout, friendly & powerful software, very good customer support by Brother,... and much lower cost. I would do this again in a heartbeat. The only thing I do not yet know about is durability. I've had it only six weeks without problems. I'll be interested to see if it works flawlessly for a couple years or more like all my past HP machines.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
A great printer
on May 2, 2010
Posted by: SafetyGuy
from Indianapolis
Works as advertised. Love the full duplex mode.
Good print quality.
Good print quality.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great, easy to use product
on May 2, 2010
Posted by: celestialgrapes
from Harrisburg, PA
We've been using this printer for about 3 months now and we're very happy with it.
We have both Windows 7 and Windows Vista interfacing with it and both work well. Originally we had some issues installing on the Windows Vista computer (because I hadn't completely disabled the firewall during installation), but a quick call to tech support fixed that up easily the first time. Tech support was very knowledgeable, polite and focused on solving our problem.
Windows 7 configured the printer automatically and the other software and scanner drivers were available on the Brother website. Very easy.
We love the print quality and the speed. I have already recommended this to a colleague looking for a wireless printer for their home office.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Best printer I have had yet
on May 1, 2010
Posted by: DoctorJim
from Greater Boston area
In my small business as a doctor, I wanted a multi function printer that could send and receive faxes, print and scan. This machine does all that and in color too. Minus- scanning is not intuitive nor is word recognition.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great Printer Go Wireless!
on May 1, 2010
Posted by: HomeOfficeUser
from Phoenix, AZ
Great Printer, Very happy with the quality. I have had it for about 6 months now. 5 Stars.
> Easy to set up.
> Fast.
> Duplex works great.
> Excellent scan to File.
> Wireless is legit. You will love it.
> Easy to set up.
> Fast.
> Duplex works great.
> Excellent scan to File.
> Wireless is legit. You will love it.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com