Customer reviews from sony.com
Sony - 40" Class (39-1/2" Diag.) - LED - 1080p - HDTV
Average customer rating
4.1
(47 Reviews)
Rating breakdown 47 reviews
5 Stars
29
4 Stars
6
3 Stars
4
2 Stars
3
1 Star
5
77%of customers recommend this product.
(
36 out of
47)
Customer Reviews for Sony - 40" Class (39-1/2" Diag.) - LED - 1080p - HDTV
Customer Rating
5
9/10 for TV without WiFi
on November 13, 2014
Posted by: Portland
This television is good for watching all types of programs. It's light and thin. Excellent sound output.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
1
Very bad flashlighting
on December 29, 2014
Posted by: NickRoss
At first I was very excited to get this tv. The price was great, and out of the box, the colors looked fantastic. I spent about 2 hours fiddling with the color controls, getting it so that it made the picture on my Xbox really pop. Everything seemed great, until I started to play a few games.
In darker scenes (not even the pitch black types) , I'd notice that the details near the center would get washed out and hard to see. It was very distracting. It took me a little while to figure it out, but after giving it a full black input, I found a huge and very bright flashlight/cloud in the center of the screen. Basically, something was seriously wrong with the backlight, and the uniformity of the black background was very poor. I'm usually not one to be picky over these types of things, but this was so bad that it was effecting my viewing even when playing Assassin's Creed during a daytime mission (but in a shaded area).
My main tv is a 55" A3000 Sony Lcos (which is beautiful, although aging), and I always held Sony in high regards. I'm very disappointed at the level of quality here. I am due to replace my 55" in the next couple years, and this purchase has really made me rethink Sony as a first choice.
No, I would not recommend this to a friend.
Response from sony.comBy Dave, SonySupport, December 31, 2014
Hi NickRoss, We appreciate bringing this to our attention. Please reach us out at socialsupport@am.sony.com and include your product information, contact details and event or reference ( if applicable ). Thanks,
Written by a customer while visiting sony.com
Customer Rating
5
Best Puchase Ever
on October 15, 2014
Posted by: jaybone
My first HD TV ever and I love it so far great purchase
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
1
Very poor quality-Red spots on screen w/in 1 month
on January 26, 2015
Posted by: StevieD22
Purchased TV as Christmas present and TV has flashes of red spots and lines with less than 1 month of usage. Called customer service and may take 7 to 14 days to resolve issues which is a problem since Super Bowl is right around the corner and I don't think they will fix in time. Asked to speak to manager or supervisor and call center (located in Philippines) said they cannot transfers to manager or supervisor. They said that tv support will call me back in 24 to 48 hours, which I doubt since they said they would call me back when I originally called but I never received a call back. This is disappointing since I have two other TVs with Sony and no problems. These newer models must have poor quality parts. I am not happy with Sony.
No, I would not recommend this to a friend.
Response from sony.comBy Dave, SonySupport, January 29, 2015
Hi Well, that’s not what we like to hear. . Please email us at socialsupport@am.sony.com and please include your product information, contact details and event or reference ID ( if applicable ). Thank you
Written by a customer while visiting sony.com
Customer Rating
1
Not So Good
on October 24, 2014
Posted by: Professor02067
I purchased this product on Oct 4. It was defective. I am returning it tomorrow - 20 days after purchase. Need I say more?
No, I would not recommend this to a friend.
Response from sony.comBy Joffrey, SonySupport, October 29, 2014
Hi Professor02067,
We're sorry about your television and it had to be returned. Thank you for the feedback.
We're sorry about your television and it had to be returned. Thank you for the feedback.
Written by a customer while visiting sony.com
Customer Rating
5
Love this tv
on December 10, 2014
Posted by: Piscil
So happy I loved me new tv
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
Great buy
on December 17, 2014
Posted by: Maddy88
Great picture and sound. Looks good in bedroom
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Anonymous
Verified Purchase:Yes
Since I already own a Sony Network Media Player, I wanted to pair it with a Sony HDTV and decided on this particular TV which would also fit into my budget. I am very happy with this TV which gives excellent color and picture clarity. Also, the screen does not reflect light coming from a window and that is a real plus. I even like the sleek stand that comes with this TV. Setup was easy. I definitely made the right choice!
I would recommend this to a friend!
Response from sony.comBy Ella, Sony Support, February 25, 2015
Hi Kipper, that's the news that we'd love to hear! Its good to know that the TV met your expectations! Thanks for choosing Sony! Regards,
Written by a customer while visiting sony.com