Customer reviews from sony.com
Sony - 40" Class (39-1/2" Diag.) - LED - 1080p - HDTV
Average customer rating
4.1
(47 Reviews)
Rating breakdown 47 reviews
5 Stars
29
4 Stars
6
3 Stars
4
2 Stars
3
1 Star
5
77%of customers recommend this product.
(
36 out of
47)
Customer Reviews for Sony - 40" Class (39-1/2" Diag.) - LED - 1080p - HDTV
Customer Rating
5
Excellent TV!!!
on November 25, 2014
Posted by: Red2015
I know there are 'Smart' TVs out there but that is not what I was looking for. I was looking for just a larger TV that I could watch movies on and I found it in this TV. I have owned a Sony Bravia before so I knew that I wanted another one. Sony products have always impressed me so that is why I keep choosing them.
It has spectacular color and so easy to set up and get working!! So far no issues and I love it! It also connected automatically to my Sony universal remote. Well done Sony!!
It has spectacular color and so easy to set up and get working!! So far no issues and I love it! It also connected automatically to my Sony universal remote. Well done Sony!!
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
3
It's okay -- not great, but not awful
on December 23, 2014
Posted by: JimmyLA
The main appeal of this tv is the size and price. It's a big tv for the money. The downside is that the color is not spectacular. It took a lot of work and a lot of manual adjustment to get the color looking brilliant and alive. Unfortunately the color quality varies wildly from channel to channel. When I'm watching a game, it can vary wildly between the different cameras.
The headphone jack is very nice to have. I have some very nice (pricey) computer speakers. I was able to connect them via the headphone jack. My sound is great.
There's also a nice feature that allows you to turn off the screen, while leaving the sound playing. When I have an Internet device connected to one of the two HDMI ports, I can play music from the Internet and turn off the picture. That's especially handy at night.
Only having 2 HDMI ports is a major issue.
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Customer Rating
2
So So Sony.
on December 8, 2014
Posted by: ebsan
The sound is not so good. I don't understand why tv makers put the speakers in the rear of the set. It's asinine.
No, I would not recommend this to a friend.
Response from sony.comBy Jeannette, Sony Support, December 10, 2014
Hello ebsan!, Thank you for sharing your feedback, we will forward it to the proper department for review.
Written by a customer while visiting sony.com
Customer Rating
5
First Flat Screen - Wow
on December 17, 2014
Posted by: Okusan
Purchased this because we can't read the football scores clearly on our 1999 TV. Worried I couldn't get this set up with our cable box. Delivered right to the door, husband helped lift the old TV off the stand we had, this fit the stand, and he left. I got it all plugged in (not difficult). Turned it on, waited for U-verse to recognize it, and WOW, double WOW. Hope to get flat screens for the bedrooms now. This is easy to use, great picture, good size.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
1
Very Disappointed
on December 20, 2014
Posted by: Bigal419
I will give you a constructive criticism/tips as best as I possibly can.
I have purchased in the past & still own 5 HD Tv's. 2 Sony's (1-46" 1080P 60hz when 1080P was 1st available on the market 2006 or 2007 and 1-1080P 120hz), 2 Vizio's 1080P 120hz, & 1 Insignia 1080P 60hz.
This TV's picture quality doesn't compare to any of my other HD TV's.
1) Backlight is way too dim even at max. setting
2) LED Motion setting only seems to dim the screen
3) Way Too much motion gitter
I thought this can't be. It's a Sony. I even purchased a new Quad Shield RG6 Coax Cable, Ver. 1.4 HDMI Cable, & purchased a Power conditioner. To prove it to myself I even swapped the cables from my other HD TV's & placed this TV where I have my other TV locations.
I have spent a lot of time playing with all the picture settings & I still can't get the picture to my liking. I still have to give it 1 more test when I watch my football to see how much of players motion gitter.
(Hopefully this weekend possibly due to holiday's & not much spare time)
I also have 3 Sony Blue Ray Player's. 2 of them are the latest 3D with Wi-Fi built in. I can give you all the TV & Blue Ray Model #'s if you like. As you can see I'm not new at this.
(That's pretty bad when my Cheap Best Buy House Brand Insignia is Superior) My old Dell PC Monitor 10 yrs old has a better Resolution Look.
I purchased from Sony Direct. This KDL-40R380B has SW Ver. 2.04. Maybe this is some old TV that was sitting in the warehouse & needs a Firmware/Software update? I haven't registered it or tried to see if update is available yet but I did purchase this TV brand new & expected a good picture out of the box.
I have purchased in the past & still own 5 HD Tv's. 2 Sony's (1-46" 1080P 60hz when 1080P was 1st available on the market 2006 or 2007 and 1-1080P 120hz), 2 Vizio's 1080P 120hz, & 1 Insignia 1080P 60hz.
This TV's picture quality doesn't compare to any of my other HD TV's.
1) Backlight is way too dim even at max. setting
2) LED Motion setting only seems to dim the screen
3) Way Too much motion gitter
I thought this can't be. It's a Sony. I even purchased a new Quad Shield RG6 Coax Cable, Ver. 1.4 HDMI Cable, & purchased a Power conditioner. To prove it to myself I even swapped the cables from my other HD TV's & placed this TV where I have my other TV locations.
I have spent a lot of time playing with all the picture settings & I still can't get the picture to my liking. I still have to give it 1 more test when I watch my football to see how much of players motion gitter.
(Hopefully this weekend possibly due to holiday's & not much spare time)
I also have 3 Sony Blue Ray Player's. 2 of them are the latest 3D with Wi-Fi built in. I can give you all the TV & Blue Ray Model #'s if you like. As you can see I'm not new at this.
(That's pretty bad when my Cheap Best Buy House Brand Insignia is Superior) My old Dell PC Monitor 10 yrs old has a better Resolution Look.
I purchased from Sony Direct. This KDL-40R380B has SW Ver. 2.04. Maybe this is some old TV that was sitting in the warehouse & needs a Firmware/Software update? I haven't registered it or tried to see if update is available yet but I did purchase this TV brand new & expected a good picture out of the box.
No, I would not recommend this to a friend.
Response from sony.comBy Dave, SonySupport, December 23, 2014
Hi Bigal419, We regret to hear that this unit failed to meet your expectations. We would like to see how we can turn this into a positive experience for you. Please send us an email at socialsupport@am.sony.com including your product and contact details and let us see how we can be of assistance. Thank you
Written by a customer while visiting sony.com
Customer Rating
5
Great Buy!
on December 20, 2014
Posted by: Grandma10
It's our first widescreen of this size and truly a pleasure watching everything, especially sports. Very light; easy setup; would purchase again.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
Beautiful picture, sound & overall appearance
on November 17, 2014
Posted by: Nadia64
What can I say about the Sony name. Once you have had one you will always want another one.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
Best TV for the Money!!!
on November 9, 2014
Posted by: Abe987
This TV is light and perfect size for a bedroom. The colors are amazing and the sound is incredible. Real easy to set up too!! Cant go wrong with a Sony.
I would recommend this to a friend!
Written by a customer while visiting sony.com