Customer reviews from epson.com
Epson - Stylus Multifunction Printer/ Copier/ Scanner/ Fax
Average customer rating
4.1
(99 Reviews)
Rating breakdown 99 reviews
5 Stars
51
4 Stars
29
3 Stars
6
2 Stars
6
1 Star
7
84%of customers recommend this product.
(
83 out of
99)
Customer Reviews for Epson - Stylus Multifunction Printer/ Copier/ Scanner/ Fax
Customer Rating
2
bad luck
on September 8, 2008
Posted by: delta648
from Butner, NC
I hope this is an isolated case. the CX9400fax does very good when it works. I have just had a problem keeping it working . I have a problem with it jamming. The first one I got was damaged in transit, the replacement came six days later and it lasted a whole six months, then I waited for a replacement and I have only used this one two weeks and it is jamming again. I don't know why this particular unit does not like me.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
1
Cannot Recognize Ink !!!!
on December 6, 2008
Posted by: Visceroid
from San Jose, CA
I bought this printer about 3 month ago, now the original ink is empty, bought a new ink, but the printer cannot recognize the new ink. very disappointed. already change a lot of new ink, but still not working. not recommended to buy this printer. may be because this printer is cheap, that's whay it has a lot of problem.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
2
Not what I Expected
on October 12, 2008
Posted by: Belladonna
from Columbia, SC
I purchased this printer because we wanted a full function wireless printer/scanner and at the time, this model was offered with a wireless print server. Also, I decided on Epson because I own an Epson CX6400 and I like everything about it. I thought the CX9400Fax would work the same and give me the wireless functionality I wanted.
I was wrong.
The biggest problem I have with the CX9400Fax is that it tends to pull paper through crooked. I have ruined many sheets of address labels with this printer. Address labels are too expensive to be throwing away. I absolutely hate the paper guide. It is about an inch long and is on a notched track which is set at the center if the paper rest. The CX6400 had a paper guide the length of the paper and was actually part of the paper rest itself, so getting the paper straight was not guess work. I am going to try the wireless print server that came with the CX9400Fax with the CX6400 and see if it works. Either way, I am getting rid of the CX9400Fax.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
2
Prints slowly and plastic parts break off easily
on February 16, 2009
Posted by: Melissa
from Blythewood, SC
I purchsed this all-in-one in to replace another which did not last as long as I felt it should. The
Epson Stylus CX9400 fax is the slowest printer I've ever experienced. Pictures print slowly as well, but have the greatest resolution and look great. In assembling the 9400, I dropped several sheets of paper on top of the feeder and it snapped, leaving me with no way to feed documents (my fault, but why such cheaply-made products when they couldhave a winner) In going to the website, it is very difficult to get to the screen where you can actually order things not ink-related. Also since I have misplaced my disc driver for the stupid thing!! Only set up December 26, 2008
Epson Stylus CX9400 fax is the slowest printer I've ever experienced. Pictures print slowly as well, but have the greatest resolution and look great. In assembling the 9400, I dropped several sheets of paper on top of the feeder and it snapped, leaving me with no way to feed documents (my fault, but why such cheaply-made products when they couldhave a winner) In going to the website, it is very difficult to get to the screen where you can actually order things not ink-related. Also since I have misplaced my disc driver for the stupid thing!! Only set up December 26, 2008
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
5
CX9400Fax
on October 25, 2008
Posted by: Andy
from Manlius, New York
This is the best All in one I have ever owned it does more than I exspected. The photos are the best I have seen from a copyer and the fax was realy easy to operate copying and scaning are just as easy.I'm realy happy with the CX9400Fax.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
5
Nothing But Epson
on December 26, 2008
Posted by: justme2
from Texas
I bought a Epson computer and 9 pin printer and thought they would both last a week, was I fooled the They both held up to all of the windows I had open on the computer and printing jobs I ran though and I became a firm beliver in Epson. the rest are junk as far as I'm concerned, and your always just a email away from solving a problum. and the sales staff will know every detail of their stock.
Epson is the one to stick with.
Epson is the one to stick with.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
5
Epson Superb as Always !
on July 24, 2008
Posted by: Contessa
from Venice, FL
I have used Epson products since my first printer I think
it was a Stylus 400, recommended by my daughter and son-in-law. I loved that one and
I have told all my friends to buy Epson only.
All the Printers and All-in-ones have been the
best in reproduction, performance, reliability.
Never a problem. Would not switch to another printer if it was given to me for free.
When I upgraded, I sold my previous printers to friends who also rave about performance and reliability and ease of use.
The only thing I would suggest is to put a little light inside the machine so one can see
where to replace the ink cartridges.
it was a Stylus 400, recommended by my daughter and son-in-law. I loved that one and
I have told all my friends to buy Epson only.
All the Printers and All-in-ones have been the
best in reproduction, performance, reliability.
Never a problem. Would not switch to another printer if it was given to me for free.
When I upgraded, I sold my previous printers to friends who also rave about performance and reliability and ease of use.
The only thing I would suggest is to put a little light inside the machine so one can see
where to replace the ink cartridges.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
4
Best Gift
on July 24, 2008
Posted by: Artie
from Brooklyn NY
The epson 9400 is a great printer and fax. I use it daily and have not had any problems
I would recommend this to a friend!
Written by a customer while visiting epson.com