Customer reviews from geappliances.com
GE - Side-by-Side Refrigerator with Bottom-Mount Freezer - Stainless-Steel
Average customer rating
2.6
(30 Reviews)
Rating breakdown 30 reviews
5 Stars
4
4 Stars
6
3 Stars
4
2 Stars
6
1 Star
10
36%of customers recommend this product.
(
10 out of
28)
Customer Reviews for GE - Side-by-Side Refrigerator with Bottom-Mount Freezer - Stainless-Steel
Customer Rating
1
Very Poor Evaporator Drain Design!
on July 8, 2017
Posted by: Butchie57
from Pittsburgh, PA, United States
We have had this refrigerator for nine years and the drain line has frozen numerous times resulting in me dismantling it to resolve the issue. Very unhappy with this piece of junk! I bought an entire kitchen of GE appliances and in hind sight, made a huge mistake!
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
2
High end price, low performance
on July 5, 2018
Posted by: GMomNJ
from Cape May, NJ
Bought this 8 years ago, along with GE Profile kitchen suite. Just registered with GE when I was replacing a broken part. I was asked for a review. When first purchased, had 2 service calls for ice maker. If you use ice and have more than 2 people in your home, forget this model. Consistently runs out of ice! Takes forever to make more. In addition, for the past 6 years, I regularly have to remove ice build up under the long deli drawer. That is why I needed to order a part, the deli drawer is difficult to get back on track and a plastic pivot on drawer lid broke off when I was reinstalling the drawer. Not spending any money on service calls, too expensive! I will put that towards new unit when it something major goes wrong. Disappointed with quality for the amount I paid for this appliance. LED lighting is lovely, but right side only works when you bang on inside frame.
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
2
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Constant repairs on this refrigerator.
on July 16, 2023
Posted by: UnhappyDr
from Maple Valley, Wa
This is the worst refrigerator I’ve ever owned. It is constant maintenance. The water accumulation under the deli drawer and the ice maker constantly jamming (it was replaced once already) has become intolerable. Isn’t there a fix for these problems? The support page just says it needs a tech to repair. I’m not investing any more money in this, I’ve spent enough.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy MichaelBatGEA, GEAppliances, July 18, 2023
Hello,
We’re sorry to hear that you’ve been less than impressed with your refrigerator. We know how important cold food storage is for the home, and having issues with water accumulation or a jamming ice maker can make the experience much less enjoyable. This is not something we want or expect from our products. We are constantly working to make our appliances better, and we’ll forward your feedback to our product team so that we can continue to improve. Thank you for taking the time to leave us your review and we hope to earn your trust back in the future. -MichaelB@GEA
We’re sorry to hear that you’ve been less than impressed with your refrigerator. We know how important cold food storage is for the home, and having issues with water accumulation or a jamming ice maker can make the experience much less enjoyable. This is not something we want or expect from our products. We are constantly working to make our appliances better, and we’ll forward your feedback to our product team so that we can continue to improve. Thank you for taking the time to leave us your review and we hope to earn your trust back in the future. -MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Loved this fridge for 16 years.
on December 2, 2024
Posted by: Cox304
from Birmingham, Alabama
I bought this fridge in 2008. The only issue I’ve ever had was the ice maker and that was only a couple years ago. I hate they’re no longer making these. I “hear” the company sold and things are as good quality as before. If this is true, that’s really unfortunate. I’m looking for a new one now because we broke something off that causes the freezer not to fully close and homeowners can’t repair it. Should we buy another GE??
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
The fridge and freezer have required several repairs and the in-door icemaker is very poor.
on September 3, 2012
Posted by: ChuckD1
from Silverthorne, CO
[This review was collected as part of a promotion.] The fridge and freezer have required several repairs and the in-door icemaker is very poor. The ice maker has also required repairs. Not much value for a device that makes 7 small cubes every 1 - 1-1/2 hours.
No, I would not recommend this to a friend.
Performance
3
Quality
2
Features
3
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
2
Great Features, Poor Quality control
on April 8, 2019
Posted by: UKTPA
from Tam[pa, FL
The water dispenser broke down in the first year. A leak developed in the fressh food compartment after 8 years due to freezing of the dreforost drain line. The problem has resurfaced twice since
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
1
Value
1
Response from geappliances.comBy SHARONatGE, GE_Appliances, April 15, 2019
Hello UKTPA - We appreciate you taking the time to write your review and we’re sorry for your refrigerator experience. If you will email your details to eResponse@geappliances.com, we will be happy to look into this for you. In your email, be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your appliance. Thanks, again, for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
2
I like it but....
on May 26, 2019
Posted by: cgallup295
from Wenatchee, WA
I like this refrigerator that I bought from a friend. It worked great when I bought it but it repeatedly forms ice in the bottom of the refrigerator, annoying but I can deal with that. The ice maker often clicks like its stuck, sigh. Now the thing keeps changing temperatures on the refrigerator and turns on and off the turbo cool, beeping all the while. I am wondering if it is dying. Is replacing the motherboard the answer for the temperature problem? Ugh.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
3
This product has great features.
on February 15, 2012
Posted by: Jackie22
from Chicago Il, USA
I am happy with the product except for the ice-maker. Every couple of weeks it freezes up to the point that my husband has to force the ice-cube drawer open and get the frozen cubes completely out. Then we wait a day for the ice-cube maker to make ice-cubes that we can use.
I would recommend this to a friend!
Performance
5
Quality
5
Features
2
Value
4
Written by a customer while visiting geappliances.com