Customer reviews from geappliances.com
GE - Side-by-Side Refrigerator with Bottom-Mount Freezer - Stainless-Steel
Average customer rating
2.6
(30 Reviews)
Rating breakdown 30 reviews
5 Stars
4
4 Stars
6
3 Stars
4
2 Stars
6
1 Star
10
36%of customers recommend this product.
(
10 out of
28)
Customer Reviews for GE - Side-by-Side Refrigerator with Bottom-Mount Freezer - Stainless-Steel
Customer Rating
1
Any way I can sell this back to GE?
on February 20, 2014
Posted by: Greg521
from Atlanta, GA, United States
So if you haven't figured it out from all the other questions below, you can probably see that this refrigerator is full of problems. I have now replaced the ice maker on two occasions in 5 years. BTW, if you pull it out, you can see it's not a genuine GE part, so it's not necessary to go through them to purchase it. Also, I have the same problem as others with water pooling under the deli drawer…and speaking of the deli drawer, I've repaired the pin holding it in place 8 times with superglue. (Yes - 8 TIMES!).
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
2
The drainage tube freezes up and water builds
on December 16, 2020
Posted by: Jonathan747
The drainage tube freezes up.since the small.alimunim.rod connected to the defrost heater isnt long enough. Then water builds up and runs out the door.into the freezer. making the freezer door not close.properly and than the freezer heats up
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Olga@GEA, GE_Appliances, January 8, 2021
Hello Jonathan747 - Thanks for your review. We are sorry to hear about this issue with your refrigerator. This will require service by a qualified technician. You can schedule an appointment with a GE Appliance technician by calling 1-800-432-2737 or schedule online at http://www.geappliances.com/ge/service-and-support/service.htm
We apologize for any inconvenience it has caused. Olga@GEA
We apologize for any inconvenience it has caused. Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Worse Refrigerator ever owned NO MORE GE FOR ME
on August 19, 2021
Posted by: Anonymous
from New York
This refrigerator is a piece of junk The ice make has been changed 4 times it makes about 9 cubes of ice every 9 hours. surface is hard to clean drawer slide broke buttons on water selection have worn through. just a real piece of Cr@p we are not going to replace it and oven and micro never use GE products profile line was sub standard.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Vikki@GEA, GE_Appliances, August 24, 2021
Hi - We're so sorry to hear that your experience with your GE refrigerator hasn't been a good one. Your feedback is appreciated and we'll be sure and share your comments with our product design team. Our hope is that we do have the opportunity to restore your faith in our products in the future. All our best! Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Disappointed
on December 18, 2021
Posted by: Vito Mosquito
from North Jersey
I always thought of GE appliances as top of the line. However, this model refrigerator/ freezer has been a big disappointment.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Sharon@GEA, GE_Appliances, December 21, 2021
Hi, Thanks for the review. We're so sorry to hear of the disappointment with your refrigerator. Whenever you have any questions or concerns about our products, we're always happy to help! You can contact us by phone, email or chat with us via this link: https://www.geappliances.com/ge/service-and-support/contact-others.htm
We're wishing you the best and look forward to hearing from you. - Sharon@GEA
We're wishing you the best and look forward to hearing from you. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Can't get parts!!
on February 1, 2022
Posted by: Max Headroom
from Oregon
have a broken part in the ice/water dispenser area. Tech has been here three times with three different parts that were supposed to fit. NOT AVAILABLE. Do Not Buy.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
1
Value
2
Response from geappliances.comBy Vikki@GEA, GE_Appliances, February 2, 2022
Hi - We're so sorry to learn of your disappointment with the availability of parts on your model refrigerator. Depending on the part needed, after 13-14 years or so it's possible some parts will not be available any longer. We regret any inconvenience and frustration this situation has caused you. Kind regards - Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Horrible quality!
on June 20, 2020
Posted by: GE customer 20 plus years
from NE Indiana
Same issues as all of the others...water under crisper drawers and it freezes, crisper drawers stick, ice maker quit working and I replaced it only to continue to have issues w/ the new ice maker. I would NOT purchase this unit! I replaced it with a GE french door that has great reviews, it is NOT a Profile model! Not worth the extra money that you pay in my opinion. I replaced it with model: GFE28GSKLSS. This unit has great reviews and looks just as good as the GE Profile models.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
appliances suck
on June 26, 2013
Posted by: dissatifiedsteve
from Chatham, IL, USA
[This review was collected as part of a promotion.] ice maker freezes up and now I have water on the floor wouldn't buy GE again bought all GE when remodeling already replaced Profile microwave and now have to get the repairman out to look at the fridge for the second time. You're better off buying cheaper appliances at least you expect to replace them after a few years
No, I would not recommend this to a friend.
Written by a customer while visiting geappliances.com
Customer Rating
1
Horrible. Horrible
on May 25, 2017
Posted by: Shermanzoo
from Katy, TX, United States
In the 4 years I've had this machine, I've had it repaired from top to bottom 4 times. The ice machine hasn't worked at all after the first year,and no one has ever been able to fix it. The quality of the shelves is so bad, they started cracking and sticking after the first 6 months. I had to buy new shelves and compartments for the refrigerator , I have to keep spares in the garage because they give out with no warning! There's nothing like opening up the door and having salad dressing and pickles flying to the floors!!! I grew up a GE girl, had them all my life. I heard they were bought out, and the quality went way down. Never, ever, ever again.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com