Customer reviews from geappliances.com
GE - 20.0 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - White
Average customer rating
3.9
(52 Reviews)
Rating breakdown 52 reviews
5 Stars
26
4 Stars
6
3 Stars
13
2 Stars
3
1 Star
4
77%of customers recommend this product.
(
37 out of
48)
Customer Reviews for GE - 20.0 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - White
Customer Rating
5
Just what we needed
on October 31, 2014
Posted by: mhofsta
from Brookings, SD, United States
I purchased this a couple of weeks ago. My space was very limited due to living in a mobile home. This refrigerator fits our small space and is perfect size for my husband and I. I love being able to get my ice in my glass right from the door. It is very quiet as well.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
MS. PITIN
on December 3, 2014
Posted by: PITIN
from Culver City, CA, United States
THE REFRIGERATOR SEEMS OKAY. I ONLY HAVE IT A COUPLE MONTHS. CANNOT REALLY TELL YET.. MARIAN
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
LOVE IT
on July 2, 2015
Posted by: xquis
from NJ, United States
never disappointed by this product, sad that its no longer made
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Glad to get rid of this fridge
on July 31, 2023
Posted by: Moving on from GE
from San Francisco
So glad to finally be rid of this fridge. Like many other reviewers, due to space issues in my older home, I had few choices when I needed to replace my last fridge. There have been noise issues, the lack of internal water filter, and poor shelf and drawer configurations that have made me disappointed with this model but the biggest problem for us has been drainage issues related to the self defrost function that just got worse over the years. The ‘plug’ that is part of the drain down to the condensation pan would regularly become unseated then freeze in a cockeyed angle so water from the auto defrost cycle would pool and run down to the bottom, then freeze so that subsequently defrost cycles would cause it to thaw then leak out the front of the fridge onto our floors. At first, we dealt with it by having a regular cycle for cleaning out and manually defrosting the freezer every few months then it became more frequent to the point that a couple times a week we would have to crack ice on the bottom of the freezer to prevent spillage onto our floors. When we would open the back, the condensation tray appeared to be placed correctly. The issue seemed to be with the plug itself which would not stay seated correctly.
Features
3
Performance
3
Quality
2
Value
3
Response from geappliances.comBy Jonathon@GEA, GE Appliances, August 2, 2023
Hello - Thank you for taking a moment to connect and share your review. We're so sorry to hear about the issues you've noticed with the defrost. That is not something we expect from this model.
With that in mind, we are going to be taking a moment to share this information with our product team. This will allow them to review everything and look for ways that we improve and avoid this from happening with our models going forward. Thank you again for sharing and going into detail with this.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
With that in mind, we are going to be taking a moment to share this information with our product team. This will allow them to review everything and look for ways that we improve and avoid this from happening with our models going forward. Thank you again for sharing and going into detail with this.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
Written by a customer while visiting geappliances.com