Customer reviews from geappliances.com
GE - Profile Spacemaker 1.8 Cu. Ft. Over-the-Range Microwave - Stainless-Steel
Average customer rating
2
(70 Reviews)
Rating breakdown 70 reviews
5 Stars
8
4 Stars
6
3 Stars
6
2 Stars
8
1 Star
42
19%of customers recommend this product.
(
12 out of
62)
Customer Reviews for GE - Profile Spacemaker 1.8 Cu. Ft. Over-the-Range Microwave - Stainless-Steel
Customer Rating
1
Dead after 9 years
on February 16, 2020
Posted by: Rogcar99
Didn’t expect it to die after 9 years. Now I’m in the market for a new one that won’t match my other appliances. It started some buttons stopped working and then all of a sudden everything went out.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
2
Response from geappliances.comBy SHARON@GEA , GE_Appliances , February 17, 2020
Hello Rogcar99 - Thanks for your review. We're so sorry to hear about your microwave malfunctioning. If you would like assistance in looking for a new replacement model, we would be more than happy to assist you with that endeavor. Please feel free to send us an email or live chat with us via this link: https://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact
We look forward to hearing from you soon!
We look forward to hearing from you soon!
Written by a customer while visiting geappliances.com
Customer Rating
1
GE Profile PVM1870SM1SS died after 8 years
on March 17, 2018
Posted by: D Huerta
from Huntington Beach, CA, USA
The light turns on but microwave will not heat food anymore. I will never buy a GE product again. I changed out the thermal fuse and still will not work.
I have a matching set of profile appliances. The microwave looks new.
It's very costly to replace every 6-8 years. Not a quality product. I will not recommend to any of my friends.
I have a matching set of profile appliances. The microwave looks new.
It's very costly to replace every 6-8 years. Not a quality product. I will not recommend to any of my friends.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
5
looks great and works well
on September 24, 2012
Posted by: JaHuel
from Los Angeles, CA, USA
[This review was collected as part of a promotion.] Looks great and works well. It is quiet too. Large capacity inside.
The control panel is a little small and controls hard to read for my old eyes(61).
Hope this lasts as long as my old GE Profile that I had since 1997!!
Only other complaint is that the GE Profile line has gotten so expensive, but I am hooked on this line as they last so long. I only have GE Profile appliance due to their quality.
The control panel is a little small and controls hard to read for my old eyes(61).
Hope this lasts as long as my old GE Profile that I had since 1997!!
Only other complaint is that the GE Profile line has gotten so expensive, but I am hooked on this line as they last so long. I only have GE Profile appliance due to their quality.
I would recommend this to a friend!
Performance
5
Quality
5
Features
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Been Serving Our Family Quite Well
on May 14, 2017
Posted by: LuLuNY
from Astoria, NY
We purchased this is 2008 and it still looks and works great! My only concern is that the turntable stopped working, and doesn't appear to reset. Then last week out of the blue it was working unexpectedly and then stopped, again. Any suggestions? I didn't see any Troubleshooting Tips for this type of problem in the owners manual.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Didn't even last 3 years
on August 26, 2022
Posted by: MicrowaveHaver
Couldn't even squeeze 3 years out of this microwave. Control panel is non-responsive. Waste of $ and time.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Shayla@GEA, GE_appliances, September 7, 2022
Hello - Thanks for taking the time to write a review. While we're glad you enjoy the appearance of this model, we regret to hear the control panel is no longer working. We understand how disappointing that would be and apologize for this inconvenience.
While it is very unfortunate the issue you experienced, please know that this model is no longer being manufactured, as the last model was made in 2011. We strive to provide the best quality for our consumers by creating newer models with advanced technology to last for years.
We see you have been in contact with our team via email. We aim to provide the best ownership experience, so please know we're always here if you need anything! We wish you the very best. -Shayla@GEA
While it is very unfortunate the issue you experienced, please know that this model is no longer being manufactured, as the last model was made in 2011. We strive to provide the best quality for our consumers by creating newer models with advanced technology to last for years.
We see you have been in contact with our team via email. We aim to provide the best ownership experience, so please know we're always here if you need anything! We wish you the very best. -Shayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor experience
on April 3, 2024
Posted by: Tomtom24
from NH
Paints inside has been peeeling for years, contacted GE years ago, the6 chose to do noth8ng about it
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
1
Value
2
Response from geappliances.comBy Adrian, GE_Appliances, April 3, 2024
We are more than happy to assist you with this microwave. It looks like this unit is well out of warranty. In some cases, such as this one, it is more cost effective to replace the unit opposed to repairing it. Since the contents of this microwave are peeling, we recommend replacing this unit due to the age.
Written by a customer while visiting geappliances.com
Customer Rating
4
Profile PVM1870SM1SS microwave
on February 15, 2012
Posted by: Vietnamvet
from Port Angeles, Wa.
I purchased this microwave a month ago and so far it has worked fine. The only issue I have with the unit so far is the control pad. It is basically black on black and in low light situations it is impossible to read the digital control buttons. My old GE JVM1870 microwave was white with dark letters and numbers on the control pad which made it very easy to read in light or dark conditions. The new one I just purchased should have had an option to select a backlit control pad to make the options easier to read. If it wasn't such a pain to install and remove the unit I probably would return it.
I would recommend this to a friend!
Performance
4
Quality
4
Features
2
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
LOOKS GREAT!
on December 22, 2012
Posted by: Jestiny
from Charlotte, NC, USA
This microwave; like MANY others we came to find out upon our research almost caught our house on fire. It continued to cook when what was in the oven was done/had stopped. We had to unplug it to make it stop. We were told the magnatron had gone bad but we didnt' take any chances and quickly returned it, we had only had it for 3 months. There are horror stories of people's houses burning down and fires that started b/c of the problem w/this microwave and it has been going on for YEARS (10+).
No, I would not recommend this to a friend.
Performance
5
Quality
1
Features
5
Value
1
Written by a customer while visiting geappliances.com