Customer reviews from geappliances.com
GE - Profile Spacemaker 1.8 Cu. Ft. Over-the-Range Microwave - Stainless-Steel
Average customer rating
2
(70 Reviews)
Rating breakdown 70 reviews
5 Stars
8
4 Stars
6
3 Stars
6
2 Stars
8
1 Star
42
19%of customers recommend this product.
(
12 out of
62)
Customer Reviews for GE - Profile Spacemaker 1.8 Cu. Ft. Over-the-Range Microwave - Stainless-Steel
Customer Rating
1
Died after about 7 years
on November 13, 2019
Posted by: Rick74
from Philadelphia, PA
Had the magnetron replaced after about 3 years, the part was under warranty but not the labor. Had to find a certified repair company, so it cost about the same as using a regular repair company. It died again after another 3 or 4 years.
No, I would not recommend this to a friend.
Features
5
Performance
4
Quality
1
Value
1
Response from geappliances.comBy SHARON@GEA, GE_Appliances , November 18, 2019
Hello Rick74 - Thanks for the feedback. We're sorry to hear of your microwave magnetron tube experience and apologize for any inconvenience. We'll be sure to share your comments with our microwave engineering team. Thanks again.
Written by a customer while visiting geappliances.com
Customer Rating
1
Died after 8 years
on November 26, 2019
Posted by: Cheryl0123
Just like many of the other reviews this microwave died after 8 years.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy SHARON@GEA , GE_Appliances , November 27, 2019
Hi Cheryl0123 - Thanks for your feedback. It's not possible to determine the lifespan or life expectancy of an appliance since there are many variables involved, such as: frequency of use, type of use, location of appliance (ex. high humidity; near the ocean; etc.), care, and maintenance. We're truly sorry for any inconvenience this has caused. Thanks, again, for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
4
Worked Amazing for me for over 10 years.
on April 20, 2020
Posted by: Planettowing
from Des Plaines , IL
I was reading the reviews below and it stinks some of you had such a short life with your unit. I really loved my unit the style was great and it worked very well or many years. The only issue i ever had was the plastic behind the vent that would fold down cracked off from age I guess and then it never worked properly when opening and closing. I bought my unit in July of 2010 and it just died. I bought a replacement unit because it showed having the same color green display but in reality it is a white display which sucks since I already installed the darn thing. I replaced it with a JVM6175SKSS. Watch out for that is your ordering online a unit and expecting it to have a green display.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
4
It just died
on October 4, 2020
Posted by: nightshift187
from Thornton, CO
Had ours for a little over 10 years and it just took a crap today. It won’t power on. Now I have to buy another one
Features
4
Performance
4
Quality
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Just died.
on October 17, 2020
Posted by: Trainstar5
from Atlanta, GA
I've been in my house for 6 years and the microwave just died. First, it tripped the circuit, then wouldn't start at all. Waiting for service to either repair or replace it. I've been hearing, not a good track record for this microwave from GE.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
1
Response from geappliances.comBy SHARONatGEA, GE_Appliances, October 19, 2020
Hi Trainstar5 - We're very sorry to hear of the difficulty with your microwave not working. This is frustrating, we understand. Please feel free to reach out to us at the “contact us” link on our www.geappliances.com website if any questions or concerns come up after your service call. Thanks for your feedback. We wish you all the best.
Written by a customer while visiting geappliances.com
Customer Rating
1
Disappointment
on December 23, 2020
Posted by: Scardee
from Long Island, NY
Microwave that is barely used turns on but doesn't heat. Incredibly disappointing to purchase a more expensive microwave and for it to stop working after 9 years. The microwave before this was a builders special from 1987 and is still working at a relatives house 30+ years later. Looks like I'm with everyone else who has a brick sitting inside their custom cabinetry. GE Should be replacing them all or compensating for a new one.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, January 15, 2021
Hi there Scardee,
We appreciate your feedback. We're terribly sorry to hear that your microwave has stopped working. We can understand how that would be frustrating. We do take this feedback seriously and work to improve the quality of our products.
If you have any other questions, please feel free to reach out to us via social media or through our Contact Us page. Best wishes. Mike@GEA
We appreciate your feedback. We're terribly sorry to hear that your microwave has stopped working. We can understand how that would be frustrating. We do take this feedback seriously and work to improve the quality of our products.
If you have any other questions, please feel free to reach out to us via social media or through our Contact Us page. Best wishes. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Display unreadable after 7 years
on January 24, 2021
Posted by: Mimi2016
from Rhode Island
Purchased in July 2010 with other profile appliances. Display quit working after 7 years, turntable just quit turning. In the market for( a replacement, will not be a GE product. Dishwasher quit at 5 years, refrigerator on its way out.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Emily@GEA, @GEA, January 28, 2021
Hi Mtd2021! Thanks for reaching out to us. We're sorry that your microwave and dishwasher have quit working and the refrigerator is starting not to work. We see how this can be frustrating. We ensure quality in our products and hate that this has not been the case for you. If you would like, you can reach out to us at https://www.geappliances.com/ge/service-and-support/contact.htm with any issues you're having with your refrigerator and it's model number. You can also reach out to us if you would like for us to help you find a replacement microwave.
Take care!
Emily@GEA
Take care!
Emily@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Got my money’s worth
on October 28, 2024
Posted by: Joey 461
Worked well for 2 people for 15 1/2 years and stopped just like that.
I think I got my money’s worth out of it.
What is the replacement model?
I think I got my money’s worth out of it.
What is the replacement model?
Written by a customer while visiting geappliances.com